super easy to use the website, i did it through wagestream from my work so i got a discount. i added the tickets to my phone wallet but couldn't see them in the app so i got quite scared that they wer... See more
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Company details
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See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events. If you have a complaint or a query relating to a specific order please email: trustpilot@seetickets.com
Contact info
- Nottingham, United Kingdom 
- trustpilot@seetickets.com
- www.seetickets.com
Replied to 79% of negative reviews
Typically replies within 1 week
Poor detection system fails again!
A poor detection system that seems to penalise the genuine whilst thousands of bot tickets flood Viagogo!
I joined the queue to buy Bon Jovi tickets, via my phone with no VPN, no proxies etc., which was seemingly good enough to wait in the queue for 20+ minutes and then got booted due to “Unusual traffic detected”.
The system is clearly flawed as there was absolutely nothing unusual, I was just sat there waiting.  Why don’t you do all your tests in advance so when honest people try to buy tickets using this flawed system they have a fair chance, rather than waiting for 20 minutes, getting an incorrect message and then having to start from the beginning when clearly no tickets will be left.
I know no-one actually cares because it sells out, everyone gets their piece of the cheese, and the average punter (as per usual) gets shafted but maybe just try better for once.
Test before the waiting room and then let honest people have a fair go!
Difficult to navigate
Difficult to navigate, no smart features, lots of clicks and fields, took a long time
The event was cancelled and to date I…
The event was cancelled and to date I have only received part payment refund.
I have emailed customer services, no response received yet.
Easy to use and efficient.
Very straight firward
Quick purchase
Easy peasyp
You cat my 20£ om my refund It wasn't…
You cat my 20£ om my refund It wasn't my mistake concert cancelled please can you pay me my 20£ back
The experience overall was great nice…
The experience overall was great nice designated cuing area a lot of places to stand inside I don't really have any complaints the performance itself was really good as well very enjoyable time.
quite straightforward
money grabbing unhelpfull site-steer clear
we purchased tickets for selves and friends for an event next yr..booking was a pain, seats available vague apart from area rather than specific seats on offer on their web site, event was advertised as one night only so bought substandard seats as all available, then next day they changed event from a one night only to 2 nights and we had to book all over again for better tickets on now offered 2nd night of event. we were told at time we could not refund tickets,fair enough, but that could resell via fan to fan page-except that was a lie and when tried fan to fan resell it said tickets not valiid for fan to fan resale! 
                                       Thier customer service is a joke, 3 different emails to them got me exact same 'bot' reply irrelevant to my email telling me about their refund policy (which is basically saying there is no refund available as per their policy,) and no information at all about how could lie about it being a one day one off event then change it to a two day event that does not allow tickets to be put on fan to fan resale site like they origiinaly stated! Highly advise steer clear, goto ticketmaster or possibly anyone except them as they they are obviously only after your money, not your satisfaction!
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