quooker.ie Reviews 

999
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, helpful, and professional staff members who consistently arrive on time and resolve technical issues with great efficiency. Many people also deeply appreciate the high quality of the products and the remarkably seamless customer service experience provided from start to finish. Some reviewers were not happy with certain product performance aspects, mentioning specific issues like leaking tanks, sparkling water losing its fizz, or taps failing to operate smoothly. A few other people also felt that unexpected maintenance complications and poor guidance caused real frustration with their overall ownership experience.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt responses and professional... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, punctuality, and... See more

Product

People report positive experiences with product, highlighting the seamless installation and overall... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with the brilliant products and... See more

Customer service

Consumers find customer service to be positive and a pleasure to deal with, offering top-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had our Quooker tap for a number of years now and can’t imagine life without it! The boiling water started to run slower from the tap and it was becoming dangerous as the water was splash... See more

Rated 5 out of 5 stars

Gheorghe arrived on time was very pleasant, efficient and was able to answer all my questions. I had two quooker taps serviced one of which was not working before George arrived. Very happy with the s... See more

Rated 5 out of 5 stars

Experienced some issues recently after 5 years with my Quooker tap. Customer service arranged a service within days. Ryan contacted me in advance to schedule a time that worked best for me. He ar... See more

Rated 5 out of 5 stars

Ryan called out today to replace filters in Quooker Tap. He was very professional and arrived on time. We were really happy with the service provided by Ryan. Customer service was first class.


Company details

  1. Kitchen Supply Store

Written by the company

A true revolution ... Quooker: the world's first and only true 100 degrees boiling water tap that immediately dispenses boiling water, filtered chilled and sparkling water. Tap on the worktop, tank underneath. A 100% Dutch invention taking over the world. Quooker have operated in the UK since 2006 and this is where the journey began.


Contact info

4.8

Excellent

TrustScore 5 out of 5

999 reviews

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No recent history of asking for reviews

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4.8

All reviews

(999)

286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed my cold water filter cartridge…

I needed my cold water filter cartridge replaced and Liam Barry helped me out. He instructed me on the correct one to get and was very knowledgeable in answering my questions and guiding me through it. was a fantastic service provided by Liam.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Just had my second Quooker tap…

Just had my second Quooker tap installed today and once again it was a stress-free experience. Liam Barry was brilliant in the shop and talked me through the BYOQ (Build Your Own Quooker) process, which helped me finally finish off my dream kitchen.

I went for the Classic Nordic Round Single Tap and absolutely love it.

5 stars all round — thanks Liam and team

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Visited the showroom last week as the…

Visited the showroom last week as the ole ball&chain and I decided to install a bar on our summer veranda. Naturally a tap and sink was needed and after hearing from a close friend who recently dealt with the Quooker team, we tipped down the road to have look ourselves.
We were helped comprehensively by Liam who was incredibly courteous and made the whole process seamless. Needless to say we will be back again if the kitchen gets ANOTHER renovation!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

A huge thank you to Liam, who was amazing throughout the whole process. He was so helpful, responsive, and quick with everything from start to finish. Outstanding customer service and a brilliant product - we are delighted.
Thanks so much for everything, Liam!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Holy Moly

Holy Moly, what an experience! I inquired about procuring a new tap for my home and was met by love and helpfulness by Liam Barry. He was extremely articulate and had the answer for every question I put to him. He even knew the PH of the water in my locality. Cannot reccomend Liam and the quooker family enough!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product, lovely staff

I visited the showroom and was highly impressed with the quality of product, so much so that I dragged my wife down to take a look - trust me, not an easy feet taking her away from her mixer on the weekend. I might add the staff, particularly Liam and Pilar (I think it was), were particularly pleasant to deal with. Highly recommend the taps and the in-person experience sale experience!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Quooker review

Liam Barry at Quooker provided an excellent experience from start to finish. He was professional, knowledgeable, and extremely helpful throughout the whole process. Any questions I had were answered quickly and clearly, and he made everything straightforward and stress-free. The customer service was top class and the product itself has been brilliant. Highly recommend both Liam and Quooker.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Best buy ever

Best buy ever. I contacted Quooker, got a call back in minutes. I dealt with a lovely girl Sasha Giness, there was no hard sell. She explained my options in simple terms and I felt comfortable purchasing the tap. The tap arrived by post days later and an jnstallerxamw as arranged. The process from start to finish was flawless. Im so happy with my Quooker tap and the experience of dealing with Quooker and Sasha.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

quooker tap

We have our quooker tap since December and haven't looked back.
@sashaginess was so helpful and ensured we got our installation before Christmas despite being overloaded with bookings.
Quooker is well worth the investment . The team are professional and efficient.. Would highly recommend.
Delia

17 December 2025
Unprompted review

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