Jetcost Reviews 

4,532
•
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were unhappy with their experience overall. Customers frequently described unexpected pricing changes, explaining that after booking seemingly cheap airline flights online, they quickly received phone calls asking for higher amounts. Consumers also struggled with problematic booking processes, noting that reservations were often left unconfirmed, overbooked, or canceled without ever receiving proper customer support assistance. Many people experienced financial difficulties regarding online payments and refunds, stating that they encountered issues with ticket availability. Some reviewers were happy with the competitive prices and discounts found on the booking platform initially.

What people talk about most

Price

Consumers find prices disappointing when initial fares are followed by changes in ticket availability and... See more

Website

Users describe negative interactions with the website, expressing concerns about unreliable flight deals and... See more

Booking process

Reviewers mention negative feedback about booking process, experiencing severe frustration when reservations... See more

Payment

Reviewers highlight negative aspects of payment, expressing deep frustration over unexpected extra charges... See more

Cancellation

Clients share negative opinions on cancellation, expressing widespread frustration over heavy financial... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

Do not purchase any flight tickets with them for any cost! After taking money from your bank account they calling you back million times saying offer doesn't exist and you have to pay nearly double pr... See more

Rated 1 out of 5 stars

Yet another site that offers you great fares, just to get a call that the so called "promotion" is no longer available, and the fare that you quoted is now 2 or 3 times more. It is always suspic... See more

Rated 1 out of 5 stars

Worst experience everrrr. Discounted trip? Not really. I booked a flight for two. One was confirmed but the other was in waiting list. Had to pick a different option and had to pay extra no matter how... See more


Company details

  1. Flights Search Site
  2. also in
  3. Airline
  4. Holiday Accommodation Service
  5. Price Comparison Site
  6. Travel Agency
  7. Travel Aggregator

Written by the company

Since 2006, Jetcost has helped millions of travellers find the right flight at the best price. With one search, we compare fares from airlines and travel sites and show them side by side, with clear filters for price, schedule, stops and airlines, so you can find the best option in a few seconds. Searching is free, and we’re constantly working to make it faster, clearer and more reliable. Jetcost is a comparison site: we don’t sell tickets. When you choose a fare, you’re taken to the airline’s or travel site’s website, where you complete your booking and payment directly with them. They will also handle any changes or refunds. We care about the quality of every result we show: if something went wrong with a booking you found through Jetcost, let us know using the dedicated form on our website. Your feedback helps us improve.


Contact info

2.2

Poor

TrustScore 2 out of 5

5K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(4,532)

81 reviews in the last 12 months

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Rated 1 out of 5 stars

It is fraud company

It is fraud company, I made the payment for London Heathrow to Delhi flight They took the full payment immediately and after 15 hours I am still waiting for my tickets, and they have no confirmed ticket for us.

30 October 2026
Unprompted review
Rated 1 out of 5 stars

I had a deeply disappointing experience…

I had a deeply disappointing experience with JetCost. I found their behavior and communication extremely inappropriate, disrespectful, and offensive. Some of the comments or conduct I experienced came across as Islamophobic, which I found completely unacceptable. A company dealing with customers should treat people of all backgrounds and religions with basic respect. I would strongly recommend that JetCost take these concerns seriously and review how its customers are being treated. And it overall lacks humanity you should all be ashamed 🤦‍♂️

28 August 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. I booked the flight and then got called and said the flight was filled and i was on standby. The person didnt speak very good English. I should have known it was to good to be true when the flight was so cheap. Today the flight that i wanted is still on the website so now i know it is all lies. All they wanted was more money. Needs to be shut down Im tired of the SCAMMERS!

19 August 2026
Unprompted review
Rated 1 out of 5 stars

Biggest scam ever

Biggest scam ever. Book my tickets and next day they call you to tell you its overbooked and offer you to buy tickets 400-500 dollars more. And you have no other choice cause they will not refund you!!! Big scam!!! You guys should be ashamed of yourselves!!!!!

13 August 2026
Unprompted review
Rated 1 out of 5 stars

It is the absolute worst—NEVER buy from…

It is the absolute worst—NEVER buy from them. I paid $600 for a ticket, then they called to say that option wasn't available and the price was now $1,400; they are crooks. If I want to cancel the ticket, I have to pay a $210 penalty—they are crooks. If you want to LOSE YOUR MONEY, buy through this terrible app, JETCOST. And to top it off, the customer service agents are from India and speak terrible Spanish.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

I recently purchased a flight a couple…

I recently purchased a flight a couple months back through jetcost and it turned out to be scam, I would never use this app again as they are obviously not checking if some of the companies are legit, absolutely disgusted by this

30 July 2026
Unprompted review
Rated 1 out of 5 stars

dont recomend

unfortunately jetcost referred me to a third party agency which turned out to be a scam. I have concerns that jetcost isnt doing enough due diligence on the third party suppliers it refers to. I would not use it again.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend Jet cost and neither…

I do not recommend Jet cost and neither HOLIDAYCART, they are TOTAL SCAMMERS, we were meant to be flying in exactly 2 weeks, and they wouldn’t pick up the phone plus they never sent us our E-Tickets, We called Holiday Cart a few weeks ago and Steven Ros picked up, today I called them again, the same voice, the same person, and he said his name is Adam Ros. Indians that are not trustful at all, we called to cancel the flight, “Steven” sent us a code that we can’t use for anything, he said he will send us a email where all the details about the cancellation was, but never received anything. Now £4500 are gone to some dumb stupid scammers. Please whatever you do, DO NOT BUY FROM HOLIDAY CART AND JET COST. I hope this helped

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Way too many scammers on this website

Way too many scammers on this website. I have already used this website twice and only found scammers who called me later to raise the price of what was promoted, and then said that I had to pay "mandatory" fees. If u guys need to get tickets, don't use this website, please use Expedia or go directly to the airline app or website, that is much trustworthy.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

0 star

1 Star – Scam!
Indian calling you for scam from Fake number
They advertise cheap flights to lure you in, then call saying the flight is "no longer available" and demand more money. If you refuse their higher price, they charge you cancellation fees anyway.
NEVER NEVER NEVER BUY OR ORDER ANYTHING FROM THIS SITE
This is a classic bait-and-switch. Stay away and book elsewhere.

28 June 2026
Unprompted review

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