The Grow Shop Limited Reviews 

419
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service, praising the helpful and friendly staff who make interactions pleasant and efficient. Reviewers are particularly impressed with the lightning-fast delivery, often receiving orders the next day, and the overall efficient order processing. People frequently praise the high quality of products, noting they are always in good condition and exactly as expected upon arrival. The packaging is consistently described as very well done, ensuring items arrive safely, discreetly, and without damage. Even when minor issues or mix-ups arose, the company's quick and effective resolution further enhanced customer satisfaction.

What people talk about most

Delivery service

Consumers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service, consistently describing it as amazing, top-class, and great... See more

Product

Customers had positive experiences with products, consistently describing them as high quality and exactly as... See more

Order

Reviewers express high satisfaction with the ordering process, frequently highlighting the incredibly fast... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worrying about the order turning up after spending alot of money.but i was worrying for nothing,i payed for my order monday morning,by monday lunchtime id had an email with the shipping details,... See more

Company replied

Rated 5 out of 5 stars

Made a quick phone call first n the lady I spoke with couldn't have been more helpful .. explained the issues i was having n she immediately pointed me in the rite direction n gave me a few options ..... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. I've had several questions that were all answered quickly and comprehensively through email. My first order needed amending due to an oversight on my part and this wa... See more

Rated 5 out of 5 stars

Before placing online order I rang the shop to ask which of two similar items would they recommend. I got very helpful and knowledgeable information which enabled me to make the correct decision. Al... See more

Company replied


Company details

  1. #1 of 1 best companies in Hydroponics Equipment Supplier
  2. #1 of 2 best companies in Garden
  3. #5 of 10 best companies in Garden Center
  4. #2 of 6 best companies in Lighting Store

Written by the company

The biggest supplier of hydroponics and indoor gardening equipment in Ireland. We pride ourselves in being service orientated and providing the best products needed to have a successful harvest indoors. Visit us in Navan, browse through our show room and have a chat with our friendly staff to get the best advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(419)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best in the business

Great experience with The Grow Shop with every order, usually arrives next day and is on par with any online store in Ireland, better than most in fact others could learn a lot from these guys.

Great customer service and after care if issues arise they are nice enough to call/email you and do their level best to rectify any issue, they are also more than happy to explain a question you might have which is nice considering I hadn't purchased anything at the time.

They have a huge inventory of more or less everything you need along with reasonable pricing no price gouging.

Since I found the growshop I haven't used any other store/site.

Highly recommended.

One negative despite it being relatively easy to use and checkout and everything has a detailed description, the website is a bit clunky reminds me of early 2010 e-commerce can't access past order receipts I get an error otherwise everything is great have and will continue to recommended them to friends and family.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered two large trays on Friday and…

I ordered two large trays on Friday and they arrived on Saturday morning at 9 15 ..The trays were the wrong size so I rang the grow shop and I was talking to a girl. She said she would sort be it and ring me back
.I was on the garden and I missed a call..I rang back and the person on the phone said they were coming to Sligo with the trays
.I told I didn't expect that at all
.I told her I was in no hurry with them but she said she would be at my house at 5.10 that evening. She arrived right on time. I just couldn't believe this. . I always thought they send stuff out very fast but this was amazing..

10 July 2026
Rated 5 out of 5 stars

Strongly recommend

I can't recommend Growshop highly enough - I've bought online from them many times and it's always good. This time, I had a query and emailed them. I received a really informative reply very quickly, and I went on to order the product that had been recommended. As usual, it arrived by courier on not much more than 24 hours!

I have no connection with Griwshop other than as a customer, and the above is purely based on a couple of years of experience with them. Highly recommended.

28 June 2026
Rated 5 out of 5 stars

Absolutely lightning fast

Absolutely lightning fast, it actually shocked me in a good way after dealing with how bad Amazon has gotten these last few years (a week minimum on most orders). Also pleasantly surprised at the prices. For once its not a double edged sword and I can get good value AND next day delivery

8 June 2026

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