Envirofone Reviews 

46,653
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast payment and straightforward process when selling their old tech items. People frequently mention that the money is transferred quickly and the final payout always matches the initial quote provided on the website. Some reviewers were not happy with the device grading process, noting that they received lower counter offers after sending in their phones. A few consumers experienced unexpected valuation discrepancies or faced frustrating issues when trying to complete their sales. Others also pointed out that getting their items reassessed or returned required extra effort.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a smooth, fast, and efficient trade-in... See more

Payment

Customers consistently note positive experiences with payment, highlighting the fast turnarounds and prompt... See more

Price

Clients share positive opinions on price, highlighting satisfaction with receiving the exact amount they were... See more

Product

Users describe ambiguous interactions with product trade-ins, reflecting mixed feelings about the platform.... See more

User experience

Reviewers highlight positive aspects of user experience, describing the sales process as quick, transparent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speedy and efficient service by the Envirofone team. I had doubts about possible sharp practices employed by other companies but these guys came up trumps. I would definitely use them again and recomm... See more

Company replied

Rated 5 out of 5 stars

Speedy payment, exactly what they promised. It was such a simple process. I entered my details and the condition of my phone. I stated truthfully that it was in excellent condition. They gave me an o... See more

Company replied

Rated 5 out of 5 stars

Quoted the best trade in price for my iPhone 16 Pro Max. Regular email updates, paid on time and paid the price that was agreed / quoted. Sent phone off on Thursday, received Saturday (obviously not a... See more

Rated 5 out of 5 stars

I traded in my Xbox One X, it had a fault as disclosed on my valuation. By far the best valuation offered compared with other competitors. After testing, the valuation was honoured and paid same day v... See more

Company replied


Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Online Marketplace
  3. Recycling Center

About Envirofone

Written by the company

Of the UK mobile phone recyclers, we’re one of the longest running recyclers with over 15 years’ experience helping customers get cash for their old devices, we don't just buy phones we also Sell phones for a fraction of the RRP. Both buying and selling devices take place on the same website making it really simple for you to upgrade your phone at any time.
BUY TECH
SELL TECH

Envirofone

Written by the company

15 Years Experience
We are the longest running mobile phone recycler with over 15 years experience offering cash for your mobile phones and buy a refurbished phone for a fraction of the RRP
Over 4 Million Happy Customers
We've paid out millions and given countless phones a new home!
Free Enviropack & Free postage
We make it as simple as possible when selling your device we send you a handy Enviropack so you can securely wrap your device when sending to us, plus its free to send!
Get 12% More with Envirocash
Our E-wallet payment method 'EnviroCash' allows you to get extra for your old unwanted devices to spend on a premium quality refurbished phone which includes a 12 month warranty. Simply sell it, send it and spend it. So, if you're ready to upgrade, go to Envirofone.
We accept damaged phones!
We test each phone individually so you get an individual price based on individual faults. And if you're not happy with the offer we will return if free of charge.
Price Promise
We pay the price quoted on our website or we’ll return your phone completely free of charge.(Some mobile phone recyclers charge!)
Same Day Payment
We use Faster Payments, so you get paid into your bank account on the same day
Buy refurbished devices
We sell a wide range of premium mobile phones, tablets, wearables, consoles and accessories.
12 Month Warranty
We offer a 12 month warranty on all phones purchased via the website. This means you’ll have peace of mind when buying from us.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(46,653)

1,109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant. Easy to use scanning, excellent postage option, and speedy payment. Definitely use again when chopping in old tech!

3 September 2026
Rated 5 out of 5 stars

Excellent as always.

As is usual and has always been the case. If you want to sell you phone. And get paid in a timely manner use this company. I have always sold my phones to Envirofone. And have bought phones from them too. I sent my phone on bank holiday Monday , and got paid Friday. I will always use Envirofone.

3 September 2026
Rated 5 out of 5 stars

5 stars

The sale went as envirophone said the money they offered me is what they paid me they receved it in morning and money was in my bank the same day 5 stars.iphone 16 ultra 512gb £665 WELL PLEASED

3 September 2026
Rated 5 out of 5 stars

Quick and easy valuation

Quick and easy valuation. Email sent instantly with return label attached. Agreed price in my account within 48 hours. Have used before and will certainly use again.

3 September 2026
Rated 1 out of 5 stars

Very morally questionable business model.

Had a quote from this company for a phone I need to get rid off after upgrading, they offered the highest amount from the list of companies quoting, so accepted offer and sent off the phone, this is when it becomes clear how their business model works by making the highest offer, as soon as they've got the phone the offer is reduced as their 'engineers' find supposed wear on the screen and the offer reduced by close to 20%, seemed like a copy/paste standard response. The screen and body of the phone are immaculate and I have photos to show this. On appeal they offer a bit more but no where close to original. The phone has now been returned to me and it's missing the original manufacturers packaging it was sent in. Scam company, with very dodgy business processes, wasted my time with them.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, the whole process was very quick and simple. I choose to have phone picked up from me with royal mail.
The next day I had money transferred, the full price offered .
Very good service, kept me upto date throughout.
For selling items I would definitely recommend and will use again.
Thank you.

2 September 2026
Rated 5 out of 5 stars

Easy peasy

The whole process was quick, easy and transparent. No knocking down once goods were revived like other companies. Payment received very quickly. Highly recommend

26 August 2026

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