Dominic Smith Electrical Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their exceptional service, knowledge, and friendly attitude. Consumers appreciate the staff's willingness to go the extra mile, providing helpful advice and ensuring a seamless shopping experience. The quick and efficient delivery service is another highlight, with many people expressing satisfaction with the promptness and care taken during the delivery process. People also value the competitive pricing offered by the company, often finding better deals compared to other retailers. The ordering process is described as simple and hassle-free, and the company's communication is highly regarded, with customers receiving timely updates on their orders. Overall, reviewers consistently recommend this company for its excellent service, knowledgeable staff, competitive prices, and efficient delivery.

Based on these reviews

Rated 5 out of 5 stars
Verified

2 recent purchases with Dominic Smiths. 1 was a washing machine that worked for 5 washes and then failed to function correctly. It was replaced with zero hassle. Also purchased an item online and got... See more

Rated 5 out of 5 stars

The washing machine I bought from Dominic Smith Electrical, Dundrum, arrived this morning. Kevin not only installed the washing machine but also attached the kitchen integrated door to it perfec... See more

Rated 5 out of 5 stars
Verified

Richie did a fantastic job with installing the washing machine despite the cabinets in the utility room made it hard for him to access the waste pipe and water feed. We nearly thought we would need to... See more

Rated 5 out of 5 stars
Verified

I had a fault on the webpage after ordering. Got the order confirmation. Contacted the service by mail. Answer within 24h. Delivery as indicated.

Rated 5 out of 5 stars
Verified

Great service. Ordered over the weekend. Got call on Monday to say the colour tablet we ordered was out of stock but they had it in another colour if this was okay. Let them know this was fine and the... See more

Rated 5 out of 5 stars

Dominic Smith have a very competitive prices compared to other electrical wholesalers and always up to date to recent technologies. Sean was easy to talk with and he gave us options that helped choos... See more

Rated 5 out of 5 stars
Verified

Great service from Dominic Smith Electrical. Checkout process was seamless, delivery gave me a two hour window and the driver's arrived bang on team. They were professional and efficient, got the new... See more

Rated 5 out of 5 stars
Verified

I must say that I was very impressed with the service! We ordered a coffee machine, delivery was quick, we noticed a small scratch (nothing major but still noticeable) and emailed Dominic Smith. They... See more

Rated 5 out of 5 stars
Verified

Want to know why you should shop at Dominic’s instead of foreign multinational brand stores? Cause you get the same price but much better service from Dominic and his team. I’ve bought a lot of electr... See more

Rated 5 out of 5 stars

Visted new Sandyford store on Monday in a panic for a new washing machine. Great advice from all the staff, good value for money and an excellent experience all round. Delivery and installation were t... See more

Rated 5 out of 5 stars
Verified

I hadnt used this shop previously and ordered online to collect the item in the shop. The company send you an email to advise when the item is ready for collection which is really helpful. I collec... See more

Rated 5 out of 5 stars

The floor staff provided excellent service, giving me their full attention. They even went to the back to find the products I needed and helped carry my purchases to my car. The manager was equal... See more

Rated 5 out of 5 stars

BELFAST - excellent service from both Richard (Store) and Mick (Delivery). Gone out their way to help me get sorted with a washing machine. Great advise and friendly, helpful service. Will definitely... See more

Rated 5 out of 5 stars
Verified

Once my order was placed I received an e - mail confirming my order . I also received an e - mail upon despatch of my order . The next e - mail I received was from the courier company informing me... See more

Rated 5 out of 5 stars

I have been a customer since the Gorey shop opened. Every time I shop there I am delighted with the product, the price, the fantastic service and the aftercare. An exceptional team and service! Rhys,... See more

Rated 4 out of 5 stars
Verified

Was unsure about buying my Galaxy watch 5 which was priced €140 below RRP. My fears were unfounded. The watch was new in its original packaging and was labelled with its original price of €339. I may... See more

Rated 4 out of 5 stars
Verified

Great service, delivered earlier than expected too, however disappointed on two counts. First, none of the stores had in stock so I had no choice but to pay for delivery. It would have been bette... See more

Rated 5 out of 5 stars
Verified

I had an excellent experience at the Navan store, thanks to Thomas. I ordered an air conditioning unit online and called the store to confirm availability. Thomas went out of his way to check the stoc... See more

Rated 5 out of 5 stars

We had an excellent experience with Alan O’Reilly at Dominic Smith Blanchardstown. He went above and beyond to help us choose the right kitchen appliances, ensuring we got the best budget-friendly opt... See more

Rated 5 out of 5 stars
Verified

Fantastic customer service by both the man on the phone and when I went to collect it. Although I had received an email saying it was ready for collection it wasn't when I went down. However, the guy... See more

Rated 5 out of 5 stars
Verified

I couldnt find this surround sound anywhere in the stores and was delighted to see you had it. I can't believe how quick I got my delivery. I needed to contact someone about my delivery address too on... See more

Rated 5 out of 5 stars
Verified

Email upon placing order Email when order Shipped Email from Courier company along with a tracking link Email from Courier on day of delivery Email from Courier when order was delivered

Rated 5 out of 5 stars

Great service by Jack today, only a small purchase but speed of service and top class manner shown by Jack , and very competitive price as well which made it easy to shop .

Rated 5 out of 5 stars
Verified

Good company to deal with. Competitive pricing , responsive to customers with queries and communication. Have bought white goods at least 4 times now and never been let down in any way.

Rated 5 out of 5 stars
Verified

We are very happy with both the store and the product. Fast delivery, excellent courier, great service. We will definitely shop here again. Thank you!

Rated 5 out of 5 stars
Verified

Excellent assistance by the Delivery Man. He fixed a bad leak from the area where the freezer was going, without my having to ask. This man was very knowledgeable & helpful. Very many thanks Steven... See more

Rated 5 out of 5 stars

Thank you so much to Reece who helped me choose a freezer for my household. His patience was endless. He didn't try to push me to hurry or spend more. He assisted until I found the right one. Also, th... See more

Rated 5 out of 5 stars

Visited the Boucher Road store and was greeted by Alan. Alan listened to our requirements and was very knowledgeable on all products, he was friendly and professional which made our in-store experienc... See more

Rated 5 out of 5 stars
Verified

Excellent customer service, I asked for an early delivery time as the notified time didn't suit, and the delivery was arranged to suit perfectly. Very fast delivery only a few days after we ordered o... See more

Rated 5 out of 5 stars
Verified

Great company, well informed about delivery date. Got my new fridge 4days after purchase👍 And €300 cheeper then from other shops.

Rated 5 out of 5 stars
Verified

SImple to order, fast delivery, and when they found that I had entered my eircode incorrectly they rang me to make sure that they didn't deliver it to the wrong address. Thank you for caring :)

Rated 5 out of 5 stars
Verified

Good service, delivery faster than expected. Driver had the appliance into the house and the old appliance gone in just a few mins. Delighted.

Rated 5 out of 5 stars
Verified

I have bought a number of appliances from Dominic Smith in the past and they can’t be beaten for service, price and reliability. Staff are very knowledgeable and helpful and I wouldn’t consider any ot... See more

Rated 5 out of 5 stars
Verified

Ordering on the site was hassle free plus they offered humm payments, so i was able to purchase the item without problems. It also got delivered speedily

Rated 4 out of 5 stars

I had a problem with the appliance I bought and while initially, the service staff appeared reluctant to acknowledge that relying on the warranty and the resulting delay was inappropriate for a new it... See more

Rated 5 out of 5 stars
Verified

Great service all throughout, staff are top notch. Highly recommend!

Rated 5 out of 5 stars
Verified

No problems. Easy to order and collect. Good experience all round.

Rated 5 out of 5 stars
Verified

Excellent service , super quick turnover and site very easy to manage

Rated 5 out of 5 stars

Dealt with Shauna this morning who was a pleasure to deal with. She provided excellent customer service and was very pleasant and professional. She went out of her way to help with my issue, a rarity... See more

Rated 5 out of 5 stars

I ordered a new coffee machine, and the service I got was exceptional from Bartek in the Dundrum store. He called me and set up the order, and it was delivered quickly with superb personal service. I... See more

Rated 5 out of 5 stars

Les in Dundrum store went over &’above to help me last week. Sourced a particular item for me & had it delivered to my door by Tom another staff member on same evening. This was of great help to m... See more

Rated 5 out of 5 stars

I have been working with Mr. John Milton to buy all my kitchen goods, washing machine and dryer. He has been extremely helpful, professional and really knowledgeable on the items that he sold me. As a... See more

Rated 5 out of 5 stars
Verified

I’m so happy with the service from Dominic smith electrical.,The team was kind, professional, and went above and beyond to make sure everything was perfect. I’ll definitely be using their service agai... See more

Rated 5 out of 5 stars

Great place for electrical mainly televisions. At blanch store, we were offered a very good price for samsung 65OLED, dryer, washing machine, refrigerator, and Hoover. The prices were a bit low when c... See more

Rated 5 out of 5 stars
Verified

fast delivery of TV. In less than 2 days from placing the order on monday evening.

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Company details

  1. #3 of 3 best companies in Electrical Supply Store
  2. #5 of 8 best companies in Computer and Accessories Store
  3. #6 of 8 best companies in Kitchen Supply Store
  4. #1 of 1 best companies in Laundry
  5. #1 of 1 best companies in Refrigerator Store
  6. #3 of 4 best companies in TV store

Written by the company

We are a 7 Store Electrical Retailer selling domestic appliances, home entertainment and technology devices. We focus on mid- to high-end brands such as Miele, Siemens, NEFF, Liebherr, Samsung and Sonos, to provide a high level of product knowledge and design consultation service with installation solutions. We place huge emphasis on Customer Service and invest heavily in staff training to promote the premium product range we carry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Jordan a star for Dominic Smith Electrical

Had a great recent customer service experience with Jordan from Dominic Smith, Blanchardstown. Bought a number of items which were an oven, dishwasher, washing machine and more recently fridge freezer and he was the "one stop shop" person, between his product knowledge and organising deliveries. Could always be relied upon to get back to me and organised everything faultlessly. Couldn't recommend Jordan highly enough and of course Dominic Smith for price matching and free delivery. A great Irish company.

22 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Exceptional Service and Price - Saved 24%

This experience of exceptional prices and customer service was a most pleasant surprise.

I ordered my fridge freezer online and was expecting delivery up to a week later. A few hours after ordering I received a text that it would be delivered the next day. Sure enough, the delivery arrived at the they said, the delivery man was brilliant - nothing was a hassle.

My item cost me €319 delivered close to Portlaoise. The whole transaction was completed online without having to phone to haggle a bargain.

The Portlaoise competitor price (Euronics) was €419 [€369 + €50 delivery] A whopping €100 extra!!.

I'll never shop anywhere again, and I've already spread the word. This level of service is such a rare gem. The added bonus is that its an Irish owned local enterprise.

24 October 2025
Rated 5 out of 5 stars
Verified

All cool

I had a fault on the webpage after ordering. Got the order confirmation.
Contacted the service by mail. Answer within 24h.
Delivery as indicated.

19 October 2025
Rated 5 out of 5 stars
Verified

I’m so happy with the service from…

I’m so happy with the service from Dominic smith electrical.,The team was kind, professional, and went above and beyond to make sure everything was perfect. I’ll definitely be using their service again thank you for such a great experience

29 September 2025
Rated 5 out of 5 stars
Verified

2 recent purchases with Dominic Smiths

2 recent purchases with Dominic Smiths. 1 was a washing machine that worked for 5 washes and then failed to function correctly. It was replaced with zero hassle. Also purchased an item online and got a call and email to confirm rwady for collection so all in all a great service.

6 October 2025
Rated 5 out of 5 stars
Verified

Well priced item

Well priced item, very competitive. Delivery punctual. Will benefit from a little more communication but overall very positive.

24 September 2025
Rated 5 out of 5 stars
Verified

Great service

Great service. Ordered over the weekend. Got call on Monday to say the colour tablet we ordered was out of stock but they had it in another colour if this was okay. Let them know this was fine and the employee advised he would drop the tablet into us on way home. Would definitely order again.

27 September 2025
Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service, I asked for an early delivery time as the notified time didn't suit, and the delivery was arranged to suit perfectly. Very fast delivery only a few days after we ordered online

23 September 2025

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