Delta Air Lines Reviews 

Many delays nobody knows what is going on diverted crew grounded for maxing out hours missed my flight in Atlanta 2x now on 2 different days it's a nightmare

Hi Delta Airlines,

I can whitout a doubt tell you that this has to be the worst flight experience I’ve ever experienced

First of all the staff in Las Vegas airport wouldn’t let us talk in our native language. Every time my girlfriend started to talk she was told that she should stop cursing, well she didn’t she talked to me in danish. Her English is not the best at all so for us to switch languages just to please the staff in the airport seems a bit to much.

Secound. I’m pretty sure that a staff member at the flight from Las Vegas to miniapolis was knocking on the toilet door after 2 mins because I tried to pie. And now I feel so stress that even on the Secound airplane I can’t pie that’s over 10 hours not pie because a staff member felt he should use the toilet more then me.

When we arrived at miniapolis we only had 20 min. To catch the next flight that was also super stressful, so I asked the staff if it was possible that we could be one of the first of the plane. The answer was no we had 50 minutes not 20, she assured med that. Well that was a lie, we had to run through the airport to get there in time.

So I’m sitting here left wondering what did I pay for? Because why pick a highend air travel when Ryanair does a better job?

Did i pay for all the inconvenience? Or maybe to be so stress out that I couldn’t pie all the way in the plane, that’s 10hours.
Or did I pay for the staff almost demanding that me and my girlfriend should speak in English? And when we didn’t we were told to stop cursing. Do you guys know how that makes you feel? That your language isn’t good enough and it sounds awful?

I really hope delta airlines will take this into account, because what we just went through should not could happen on any airline.

I usually book american flights but the price different was insane so we opted for Delta. Well, that was a HUGE mistake on our part. Well flew through ATL airport on our way to Orlando and we got delayed 4 times!!! It wasn’t entirely Deltas fault because it was a mixture of weather and maintenance issues. BUT they didn’t inform us about maintenance issues until they delayed us for the 4th TIME! The Delta employees were rude and hostile towards passengers who were just asking for an estimate if the plane would get out that day. None of the passengers had any problems with the crew besides the fact the crew was rude. I’ve also booked Delta one other time and the experience was also horrible because of weather issues our plan could not go out and Delta refused to tell us until midnight and nobody was able to get hotel rooms. My experiences with Delta have not been pleasant and this recent experience assures me that i will NEVER choose Delta again. I usually don’t write mean reviews but this was justified.

was very disappointed with the customer service I received at the Delta counter. The interaction felt extremely impersonal and unwelcoming. There was no greeting, no eye contact, and no acknowledgement when I approached the counter.
As a customer, I expect to be treated with basic courtesy and professionalism, especially from a major airline like Delta. A simple greeting, eye contact, and acknowledgement would have made a significant difference.

I hope Delta takes this feedback seriously and reminds its customer-facing employees that respectful and attentive service is an important part of the travel experience.

My flight was delayed over 13 hours, had to drive to one of the connecting airports to be able to catch a flight, the meal vouchers did not work and hurt my knee trying to maneuver my luggage due to loosing my ride home from airport and also had to uber. All they offered me was a $150.00 flight credit which I will never use.

The rudest check in manager ever in Baltimore called Monica, when I asked for a manager she said she was the manager. Went to special check in to register dog in cabin. She told me I had no flight booked, yet on my delta app the Amsterdam flight was clear. Her terminal wasn’t working but at this stage she didn’t know that. She then proceeded to get officious over tiny dog whose head was poking out. I have ptsd and was 5 hours early and calm, however she then told me suitcase heavy and tried charge 200. One tiny suitcase was underweight so I said I’d swap stuff over . With suitcases laid out she proceeded to treat another customer with real politeness not afforded to me! I went back over Suddenly she took my paper printed ticket and was squashing something knocking a phone everywhere, I said what are you doing she said “there’s some sort of flea here” I took that as a real insult as my smartly groomed short hair dog is treated and if there was a flea it was off her!! Frankly this debarcle is NOT what I expected t from airline staff. I asked her if she was having a bad day , told her I’d had a month diarrhoea with the lettuce bug, suffer with ptsd and she was now starting to really stress me out and ruin my trip. Suddenly she found her manners, far too late lady, you need re training. Disgusted

I would give them a zero if I could ! I had a flight going over to London England on July 15 for my wife and I’s anniversary and I bought a first class ticket ,got to the airport ,got rerouted to Boston and then they put me in row 55 on a flight that went to Dublin Ireland landed in Dublin ,then caught another flight to London for two days then flew back, and I never received any of my luggage and still haven’t received it. I will never Fly Delta again and am solely going back to united. I had to purchase all new clothes when I was in England and I never got reimbursed for my clothes or for the mixup in my flights.

Lately, in 2026, every single trip on this carrier entailed multiple unpleasant surprises.

I was a frequent flyer pre covid. my goodness. the experience was always pleasant. Minimal delays. flights on time.

I understand here and there there may be an issue. a minor delay. Cancelled flights here and there. But I have been quiet for way too long. Since I’ve flown after Covid, there have been horrendous issues. One after another. Flights have been cancelled. other flights that have been severely delayed. and now… this incident with delta today, I JUST NEED TO SAY SOMETHING. I paid $1000 for my mom and I to fly to Colorado for a friend’s wedding. I flew back from Colorado. today. August 30th. there was a 45 minute delay due to maintenance in Colorado. well. that was the recipie for us to miss our layover in Atlanta. Thank goodness our plane was landing in the same concourse as the connecting flight. My mom and I sprinted from a31 to a10. Well guess what. They finished boarding the plane 5 minutes early so they shut the cabin door. My mom and I were “technically” on time. We ran up right at the flight time. we could see the plane at the gate but they would not let us on. A flight attendee/delta representative was there and said she couldn’t let us on. So we were booked on another flight. Had to go to concourse f. Boarded that plane. We were on the plane for an hour before they had a “maintence issue” and we had to deplane. So mom and I got a flight to Greenville out of concourse t. And now we sit here. 60 feet away from our gate parked because of a maintenance issue. And now we are deplaning.

My mom was traveling to USA today with Delta air line, the service and care was wonderful , I just want to thank Mr.Alireza Lartian, he is very professinal on his job , very compassinare, I was wondering if my mom pass the gate, he helped us to find out where my mom is, I just want to thank Delta air line and staff working here, I recommend every one to travel with Delta air line .

Delta made us sit on the runway for 45 minutes at the destination. A lot like Verizon: give the customers who haven't paid/subscribed yet precedence over current customers/subscribers! I rarely fly so its not a “rare” occurrence.

This is the second time in 11 days Delta has canceled the flight in the middle of the tarmac. I lost two day trip on Rome, now I lost my way back home. No apology from Delta, no credit back for my first class ticket with Delta one.

My daughter and I flew with my 9 month old grandson for the first time. From the staff at gate to the flight attendants, everyone was so helpful and supportive. Between our stroller, to the turbulence. Flight attendants Paige and Mary were great. They took a possible messy flight to a more enjoyable one. We will fly again with them die to their understanding of babies/kids stress. It made a difference for us!!

Flew from LGA to Montréal in Comfort class and was surprised that the flight attendant didn’t even offer water, let alone snacks. I have flown on many national and international airlines and this was the FIRST time that something as basic as water wasn’t offered. In fact, the FA never made it past the first class compartment. A new low in service.

I booked a flight to Italy and it’s a week before the trip so I decide to look at my seating. They are trying to charge me extra to pick seats that are already in the very back of the plane and crappy seats - there are only about 10 left? So are they going to put me and my travel partner in the middle row of the very back probably not together if I don’t pay another $79 each? I think I am done with Delta

They tend to be pretty good as far as airlines go. Not always the best experience but they hire the nicest staff.

If there was less than one star I would give it to these top offs: I’m 83 paid $900.0 for a first class ticket to jfk , I was told at the check in counter that I could use the lounge. At the lounge I’m kicked out because I don’t have an American Express card. I have to wait at the gate for two hours now,
Question is why did SNEAKY Drlto take my DBS card in payment for my flight & then turn around & pull this dirty trick on me????
Shame on Delta for ripping the elderly off. Never again!!

Nothing like rushing onto your flight through an abbreviated boarding to be told you have to check your bag when there’s plenty of spaces (people putting their backpacks in the carry on luggage spaces) only to land and be held at the gate for 10-15 minutes because “all gates are full”. I would believe that if it was Little Rock Arkansas with 4 gates but it’s a bit ridiculous for a major airport like PHL.

9 out of 10 flights we take are late. Both flight were delayed, this trip hour plus both ways. Its ridiculous how in accurate delta is with flight.

This has been my worst flight experience in my life. From the front desk in Atlanta Airport to the terrible service on the plane. Not to mention there was barely and space in between seats. I will never for the life of me ever fly delta in my life again.