I travel a lot.
6 months a year, all over the globe, and have been doing so for the last decade.
I have always been very happy with Delta.
Great service, nice planes, and whenever anything has gone wrong, they have always sorted it out ASAP.
It is actually one of the few airline companies that I always feel calm and confident with, when I book my tickets.

No internet connection. Long waiting lines for the customer support just to be told they have no clue. There is a global outage but the global outage page does not show this. When i asked when the global outage page will show the issue, CS could not answer because other departments are involved. Apperently there is no communication between the departments at Delta. This is the 21st century, this could go better....meanwhile i am not able to work from home and noone is able to give a proper update to the customers and i also dont get any evidence over the outage that i could provide my employer. (And before you say just go to the office, yes it is schoolvacation, so i cannot just bring 2 small children to the office)

Excellent service, the installation was prompt and the engineer was very efficient and quick.

The connection is very fast and there are no disruptions.

During the process to get a new internet subscription via Delta, I was given the offer for a new mobile phone subscription. Accepted it, because it wasn't a bad deal. Since I wasn't prepared for this I didn't knew I still had a no-change contract at a different company. Delta told me in the initial conversation, that we would automatically know, because then number retention would be refused.

On the 13th of September I applied for number retention. In the evening (when I was asleep) at around 22:00 I got a mail that number retention was refused due to my no-change contract at previous provider. And on the 14th of September at 00:00 (2 hours after refusal mail) my new contract with Delta started, leaving me with two mobile phone contracts.

This means I got 2 hours time to respond, which I couldn't because I was sleeping and now I am paying for two mobile phone connections while only using one.

Of course Delta and affiliated partners state that I could have read everything in my mail and should have seen the start date of my new contract, but that doesn't take away the fact that I only got a number-retention response two hours before the contract went live in the middle of the night.

Delta and partners do not want to correct this mistake, because I should have responded earlier during reflection period. That might be true, but there should definitely be a minimal overlap time between number retention refusal and the start of the new contract. This way people can make the correct decision.

Never have I had such an experience in my life. Even though I am partly to blame for starting number-retention quite late, I think it is very antisocial and not customer friendly to just state that the reflection period ended and I have to deal with this.

I am a new customer and this is how you greet me? With double costs? Almost never do I write reviews, but now I very much felt the necessity to do so.

I will change this review if the costs and service of my mobile phone subscription at Delta will be postponed until my contract with my old provider ends.

Internet is stabiel en account is makkelijk te beheren. Prima service provider!

Internet is prima.
TV kan beter. Graag 4k

Very good internet speed and comfortable price.Never had a problem for 3 years! I recommend!

Piece of scam People. Order placed on 7th December, confirmation email came it will be connected 21.12.2022. We didn't hear from them anything So gave them a call on 16.12.2022 Lady said it will be connected withing 3 weeks from 07.12 we've been waiting long time till 28.12 now they tell us we cant cancel order and they lied and left us without internet intentionaly. Endless calls ends up disconected.

There is no 0 start unfortunately, instead giving 1. they keep on saying they will fix patch asap. no use. no management, no proper response, the worst worst worst service ever. if you want your peace of mind. don't go with this.

Optical fiber going to arrive on my city. Trying to take an appointment for the technical installation: nobody pick the phone. By luck, after many many call, got a secretary and fixed the appointment: nobody showed up and no call to warn. Let a message on the voicemail asking for an explanation (still unable to get in touch with a real person) for being recalled. Nobody calls back.
If this is the presentation of Delta, difficult they will have me as client and i will remain with Ziggo.
UPDATE on 5/11. After many calls (I was quite pissed off from the situation and wanted to go till end), got a second appointment and this time the technician showed up and performed the inspection. Btw, after having taken the second appointment, somebody listened to my voicemail message and phone me back for taking a new appointment....that I already had...
UPDATE 21/02/2023 . No sign or communication of possible fiber installation. Also the pop-up shop in my city closed. Bad signs....
BTW, on Delta reply of 18Nov. i noticed just now that they are asking my contact and then sametime claiming that i was not responding their calls....very funny (in a odd way....)

I was having the worst travel experience of my life , first having to deplane at LAX from a copa Airlines flight and being rebooked and rerouted through Atlanta to go to ST Maarten.I got stuck in Atlanta for 2 days because of their system with travel requirements was not updated with the new requirements for st Maarten and the first delta check in agent did not believe me and made me missed my flight. But thanks to Denise De la Garza and Deborah Akin who were relentless in getting to the bottom of it and updating the system I was able to get on the flight with no problems the following day and compt my hotel accommodations for the extra night in Atlanta. Because of these two ladies I will fly with delta again . Thanks again to Denise and Debora

I had an appointment for 2 hours between 16 and 18, but the engineer called me at 12 and told me he comes now because he was close by. I had to leave my work and rushed home just to meet him leaving. In 20 minutes that took to drive, he simply plugged in the router and installed an app from Google store and said "I have finished". I asked him to connect access points by cable, and I had the cable in the wall already and only required attaching plugs RJ45 and connecting cable to the access points. He's answered - I don't know how to do this, it might not work, I only do wireless connection. Completely incompetened. For 20 Euro per 15 minutes for extra work YOU HAVE TO KNOW HOW IT WORKS.
It took me, a non-engineer, who never did this before less that an hour to google how it is done and do the connections.
Complete waste of time and energy. Who could potentially need an "engineer" appointment to insert a plug in a socket?

delta does not have 100% control over interactive tv. far too many interruptions and breakdowns, accounting for the untimely ending of transmission

I have a DSL connection with Delta Zakelijk due to them buing a company called Cbizz, which in turns bought my original ISP. It's a slow and expensive link i use as a backup connectivity when Ziggo fails. 3 months back i noticed that the link was down, so i approached them on facebook. 2 months passed without responses to any of my comments. I contacted them via their support, and another week passed before they concluded it must be something with my copper. 3 more week passed where i had to talk to KPN, Tele2, UUNet before it was concluded that one of Deltas partners had disconnected the copper 3.5km away from my home. I informed Delta about this, who is now offering me 1 months worth of cash back, because they think i should not have contacted them on facebook. Maybe stupid of me to assume that a company that has social media presence would respond there, but maybe this can save someone else 2 months of no internet and no money back. The fact that it took them a MONTH to trace and solve the problem seems to be their norm.

So far I’m impressed: Ordered 5 days ago and everything is already up and running. Technician was not needed (plugging in a modem isn't that hard).
Download/upload speeds are not 100% as promised but still great (~950/750 mbits down/up)

KPN needed over 6 weeks to deliver...

The airline in general
Was great fast efficient
The employees are very well dressed and handleing their selves very professional
They do need to learn more about service animals
Procedure