My cat was insured with them for 5 years, and I’ve had a really positive experience, even though I sadly lost my cat. They handled the claims and covered the costs related to his illness quickly and... See more
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I received the necessary support and service when l really needed it. My dog had a couple of age related conditions and l was able to rely on the financial support from dyrekassen danmark with her tre... See more
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Smooth and efficient, no issues. Their app serves its purpose quite well, in spite of bringing a bit of year 2000s vibes. 🙂
Company replied
Well struktured easy to use system for reporting. Clear, concise, fast replies
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Company details
About Dyrekassen Danmark
Written by the company
I Dyrekassen Danmark forsikrer vi din bedste ven. Så skal du ikke bekymre dig, hvis det uheldige skulle ske, at din hund eller kat bliver syg eller kommer til skade. Vi ved, hvor meget I betyder for hinanden.
Hos Dyrekassen Danmark stræber vi altid efter at tilbyde dyreforsikringer, der er tilpasset dine behov og ønsker. Vi tilbyder ansvars-, syge- og livsforsikring af hunde samt sygeforsikring af katte.
Når du henvender dig til Dyrekassen Danmark, bliver du mødt af et team af specialiserede medarbejdere, der selv er passionerede dyreejere, og som alle brænder for at passe godt på dig og din bedste ven. Også når skaden er sket.
Hos Dyrekassen Danmark stræber vi altid efter at tilbyde dyreforsikringer, der er tilpasset dine behov og ønsker. Vi tilbyder ansvars-, syge- og livsforsikring af hunde samt sygeforsikring af katte.
Når du henvender dig til Dyrekassen Danmark, bliver du mødt af et team af specialiserede medarbejdere, der selv er passionerede dyreejere, og som alle brænder for at passe godt på dig og din bedste ven. Også når skaden er sket.
Written by the company
Contact info
Statene 12, 5970, Ærøskøbing, Denmark
- 63571111
- post@dyrekassen.dk
- www.dyrekassen.dk
4.7
Excellent
6K reviews
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Kind and professional support when I needed it most
My cat was insured with them for 5 years, and I’ve had a really positive experience, even though I sadly lost my cat.
They handled the claims and covered the costs related to his illness quickly and professionally, which meant a lot during a very stressful time.
I can truly recommend them, and I’d also like to say a big thank you to the staff for their great work.
23 March 2026
Reply from Dyrekassen Danmark
Hi Erika,
Thank you very much for the great rating and your kind words – we truly appreciate it.
We are, of course, very sorry to hear that you had to say goodbye to your cat. At the same time, we are glad that the insurance process went smoothly and was helpful during a difficult time.
It means a lot to us to know that you had a positive experience having your cat insured with us.
Kind regards
Emma, Dyrekassen Danmark
Smooth and efficient - no issues.
Smooth and efficient, no issues.
Their app serves its purpose quite well, in spite of bringing a bit of year 2000s vibes. 🙂
20 November 2025
Reply from Dyrekassen Danmark
Hi Silviu,
Thank you so much for the nice review!
We are happy to hear that you are satisfied with our service!
Kind regards
Emma, Dyrekassen Danmark
They pay for what they promised
They pay for what they promised, which is almost nothing :)
30 January 2025
Reply from Dyrekassen Danmark
Hi Daria,
Thank you for taking the time to leave us your review.
I am sorry to hear that the insurance coverage does not meet your expectations. An insurance cannot cover everything – at least not if it should also be offered at a reasonable price.
All policies contain some built-in exclusions, and for that reason, it is important to investigate things thoroughly before purchasing an insurance. This way you can find a solution that matches your specific needs.
Best regards,
Sisse, Dyrekassen Danmark
Reply from Dyrekassen Danmark
Hej Kunde,
Tak for anmeldelsen og fem flotte stjerner!
Vi bliver altid glade, når vores kunder er tilfredse med vores service.
Venlig hilsen
Mie, Dyrekassen Danmark
Super god service og hurtig behandling.
1 July 2024
Reply from Dyrekassen Danmark
Hej Alexander,
Vi bliver simpelthen så glade, når vores kunder er tilfredse med os, så vi kan slet ikke få armene ned over din fine anmeldelse - tusind tak!
Vi sætter stor pris på, at du gav din mening til kende.
Venlig hilsen
Mie, Dyrekassen Danmark
Good coverage and service
Great customer service. Fast turn around on claims and good coverage.
10 January 2024
Reply from Dyrekassen Danmark
Hi,
Thanks for your review. We are glad that you are satisfied with our service.
Best regards
Christina, Dyrekassen Danmark
God service
8 November 2023
Reply from Dyrekassen Danmark
Hej Birgitte,
Vi takker mange gange for den fine anmeldelse og de fem stjerner!
Venlig hilsen
Signe, Dyrekassen Danmark
I received the necessary support and…
I received the necessary support and service when l really needed it. My dog had a couple of age related conditions and l was able to rely on the financial support from dyrekassen danmark with her treatment.
25 October 2023
Reply from Dyrekassen Danmark
Hi Michael,
Thank you for the five stars - and for sharing your experience with us.
We are happy to hear that we were able to help you and your dog during your time of need!
Best regards,
Sisse, Dyrekassen Danmark
Fast reply
Well struktured easy to use system for reporting.
Clear, concise, fast replies
12 October 2023
Reply from Dyrekassen Danmark
Hi Anne Marie,
We appreciate your kind words and positive feedback!
We truly have the best members at Dyrekassen.
Kind regards,
Sisse, Dyrekassen Danmark
Reply from Dyrekassen Danmark
Hi Mom,
Thank you so much for the kind words and the five stars!
We aim for the highest level of service, and we're so pleased to hear you feel we are meeting those expectations.
Kind regards,
Sisse, Dyrekassen Danmark
Reply from Dyrekassen Danmark
Hi Laura,
Thank you for taking the time to leave us your review.
We are sorry to hear you had a negative experience – and that we failed to meet your expectations.
Your description of our service is far from the standard, we want to set, so surely we take your feedback to heart.
Best regards,
Sisse, Dyrekassen Danmark
Super god behandling
28 February 2023
Reply from Dyrekassen Danmark
Hej Mette,
Super god anmeldelse - tusind tak!
Dejligt, at du er tilfreds med behandlingen.
Venlig hilsen
Sisse, Dyrekassen Danmark
Super god service og god behandling 👍👍
21 November 2022
Reply from Dyrekassen Danmark
Hej Rasmus,
Sikke en flot anmeldelse – kæmpe tak herfra!
Venlig hilsen
Sisse, Dyrekassen Danmark
Lynhurtig ekspedition
16 December 2022
Reply from Dyrekassen Danmark
Hej Lars Johan,
Vi gør os altid umage for at levere den bedste og mest effektive service. Så det er ren vand på vores mølle at læse en anmeldelse som din!
Tusind tak for de fine stjerner - og fordi du tog dig tiden til at give os din vurdering.
Venlig hilsen
Sisse, Dyrekassen Danmark
Quick and easy using the app
1 December 2022
Reply from Dyrekassen Danmark
Hi Derek,
Thank you for sharing your quick and easy claims experience.
We appreciate your positive feedback and the five stars!
Kind regards,
Sisse, Dyrekassen Danmark
Super service
1 August 2022
Reply from Dyrekassen Danmark
Hej Susanne,
Super anmeldelse - tusind tak!
Vi værdsætter de rosende ord om vores service.
Venlig hilsen
Sisse, Dyrekassen Danmark
Super god service med hurtig levering…
Super god service med hurtig levering og svartid, selv på en weekend
3 May 2022
Reply from Dyrekassen Danmark
Hej Michaela
Vi lægger stor vægt på at levere god service og hurtig skadebehandling til vores kunder, så det gør os meget glade at læse, det også er det, du oplever.
Tusind tak for de flotte stjerner - og fordi du tog dig tid til at anmelde os!
Venlig hilsen
Gitte, Dyrekassen Danmark
Very good service :-)
The best for me has been that always there is someone that takes my calls and answer my questions, I think that to have a good service is a very valuable part when choosing an insurance company.
26 November 2021
Reply from Dyrekassen Danmark
Hi Karla,
Thank you so much for the fantastic review!
We aim for the highest level of service, and we're so pleased to hear you feel we are meeting those expectations.
Best regards,
Sisse, Dyrekassen Danmark
Reliable company
Reliable company, promptness, seriousness, I recommend with all confidence.
16 September 2021
Reply from Dyrekassen Danmark
Hi X Y,
Thank you so much for taking the time to leave us this amazing review.
It reaffirms the hard work we put in every day to help our customers and create good experiences - even in difficult times.
We are very grateful for your kind words and the five stars.
Best regards,
Sisse, Dyrekassen Danmark
I can always rely on them
I can always rely on them. I dont speak Danish and i have no problem in communjcation. Always happy to help. I went thru 4 surgeries and i can only reccomend the service. No problem with sending money and always replying to all my questions. Thank you!
9 April 2021
Reply from Dyrekassen Danmark
Hi Dorota,
Thank you so much for taking the time to leave us this amazing review.
We are thrilled that you’ve only had good experiences with us and our service. Good communication as well as a quick and simple claims process is always of great priority for us - and your review reaffirms the hard work we put in every day to make it happen.
We are very grateful for your kind words and the five stars!
Best regards,
Sisse, Dyrekassen Danmark
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