Compumail logo
Visit website

Compumail Reviews 

38,589
•
TrustScore 4.5 out of 5

4.3

Computer Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Not trustworthy. Order 1: Ordered a good deal via pricerunner (1 på lager/x på fjernlager) - was cancelled as they said they could not provide anymore. But then 1 week later the price was raised. Or... See more

Company replied

Rated 5 out of 5 stars

I ordered a Philips iron in the late afternoon and received the package next morning! Incredible speed, a wide variety of products and great prices, highly recommended.

Rated 5 out of 5 stars

Do right by me & I'll return the favor. While I'd love to pimp their website with details & photos akin to Proshop or Computersalg (the other 2 of my 3 favorite stores, alongside Compumail) a... See more

Rated 5 out of 5 stars

I bought BenQ GV50 projector from here. The delivery is about 1 week, which is OK, comparing to other suppliers like Amazon. The product is perfect and well packed! The price is the best among all sea... See more

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. Toner Cartridge Supplier

About Compumail

Written by the company

Compumail - stort udvalg, billige priser og hurtig levering
Danmarks bedste leverandør af IT- og elektronikprodukter. Bredt udvalg af produkter med mere end 10.000 forskellige varer på lager - alle til billige priser

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(38,589)

1,824 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Extremely disappointing service — still no delivery after two weeks

Ordered a monitor that was supposed to arrive the next day. Two weeks later, I still have nothing. PostNord’s tracking shows the package was never even picked up. Customer service has been rude and completely unhelpful, only telling me to “wait until they get an update” from PostNord. No accountability, no follow-up, no solution.
I’ll never order from Compumail again.

7 October 2025
Unprompted review
Compumail logo

Reply from Compumail

Hello Guillaume,

We are very sorry to hear about your experience and understand your frustration. According to our records, the item was packed and dispatched correctly from our warehouse. It appears that the package has been delayed or lost in transit with PostNord. We have already initiated an investigation with them and will update you as soon as we have more information.

If you would like a faster resolution, we can arrange for the item to be returned to us once located, allowing you to place a new order immediately with next-day delivery. Please note that in this case, you would temporarily pay for the item twice until the situation with the first package is resolved.

We sincerely apologize for the inconvenience caused and for any miscommunication from our customer service team. Your experience is not reflective of our standards, and we are committed to resolving this as quickly as possible.

Thank you for your patience, and we hope to regain your trust.

Kind regards,
Compumail Customer Service

Rated 1 out of 5 stars

Absolutely disgusting behaviour over…

Absolutely disgusting behaviour over the costumer support. Rude and without any social abilities whatsoever… I will never buy from here again.

18 August 2025
Unprompted review
Compumail logo

Reply from Compumail

Hello Agnes,

Thank you for your feedback. We are sorry to hear about your experience.

To allow us to investigate your case and identify you in our system, please contact us directly at support@compumail.dk with your order number or another reference.

We look forward to hearing from you so we can handle your case.

Best regards,
Compumail

Rated 1 out of 5 stars

Catchy price - sorry, we can not sell for that price.

I have ordered a heater for my bathroom from compumail.dk. The delivery time seemed long, but the price was good and reviews were reputable. Of course, today I get an email, that this was a buy option, not an actual purchase. Is this the stock market?
At the same time, I missed buying it from an official Xiaomi webpage, which is sold out. Now I can purchase the same product for double the price.

25 August 2025
Unprompted review
Compumail logo

Reply from Compumail

Hello Mazvydas,

Thank you for your feedback. We’re very sorry for the disappointment regarding your purchase. The item you bought was a supplier stock item and unfortunately not part of our own warehouse stock. When we placed the purchase with our supplier at the listed price, we were informed it had already sold out. This meant we unfortunately had to cancel your purchase, as we could not deliver the item at the advertised price once it was no longer available.

We understand the frustration this has caused — especially with the product now being more expensive elsewhere. We’re continuously working on improving how supplier stock is shown on our site, so situations like this are avoided in the future.

Sorry for the inconvenience!

Kind regards,
Compumail

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look