CurveWow Reviews 

598
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery service, noting that packages arrive safely and well ahead of schedule. Many people mention the impressive quality of the dresses and tops, pointing out beautiful vibrant colors and very comfortable fabrics. Shoppers also appreciate the generally accurate sizing, which makes finding wonderfully flattering outfits for special occasions much easier. Some reviewers were not happy with the return process or experienced occasional issues with delivery and product conditions. A few other people also felt that certain items arrived damaged or that returning unwanted purchases was quite complicated.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the excellent quality and flattering fits... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made and... See more

Order

Consumers find order experiences to be deeply polarized. While many reviewers praise the speedy delivery,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting brilliant and speedy delivery... See more

Return policy

Reviewers highlight ambiguous aspects of return policy, as experiences vary significantly among consumers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I waited eagerly for my first parcel (order CW269958) having read great reviews and noting the reasonable prices, and was totally overjoyed with my purchases. Two dresses, very simple in style, but ex... See more

Company replied

Rated 5 out of 5 stars

Purchased 3 dresses in the sale to try them for fit quality and service. The delivery was quick. The quality of the clothes far beyond expected and not cheap looking. Sizing very good and accurate, ma... See more

Company replied

Rated 5 out of 5 stars

I ordered a beautiful Blush Pink Dress for a Birthday Celebration. The dress is beautiful, well made and very stylish for a special occasion. Unfortunately it was a little tight around the bust, so I... See more

Company replied

Rated 5 out of 5 stars

First time ordering and wow what a fantastic company I ordered two blazers and they arrived quickly. Had confirmation and order updates every step of the way! The crepe relaxed blazers are ideal for... See more

Company replied


Company details

  1. Plus Size Clothing Store

Written by the company

CurveWow, the home of gorgeous plus size clothing in sizes 16-36. Check out our fantastic curve range and shop tops, dresses, skirts and much more!


Contact info

3.8

Great

TrustScore 4 out of 5

598 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(598)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful unhelpful customer service

18 June 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Jody,

We're sorry to hear that you feel this way about the service you received. We always aim to be as helpful as possible, so it's disappointing to hear that this wasn't your experience.

Unfortunately, from the information provided in your review we're unable to identify what has happened or look into this. Please can you respond to my request for more information so I can look into this for you?

Thanks,
Laura

Rated 5 out of 5 stars

Love the dresses on here

Love the dresses on here
Such good quality and brilliant delivery times etc

8 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Michelle,

We're so glad you're happy with your experience shopping with CurveWow.

Thanks,
Laura

Rated 1 out of 5 stars

Amended review re Curvewow

I made a mistake on an earlier review. Not with the facts but with the dates. I returned 2 bras in JANUARY 2026 and have not received a refund. I amended dates for Trustpilot but they appear to not have advised Curvewow. I stand by my review and the fact that items are rarely in stock. Positively to be fair apart from the bras l have purchased good quality lingerie from them. I had ordered more in place of the bras but did not receive them or a refund

12 January 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Colleen,

Thank you for updating your review and clarifying the dates.

We’re sorry to hear that you believe a refund from a return made in January 2026 was not received. We have checked our records and unfortunately cannot find any correspondence from you at any point advising us that the refund was outstanding.

Had you contacted us at the time, we would have been able to ask for your proof of return/tracking information and investigate this with our warehouse and the return carrier. We would, of course, have worked to resolve any missing return or refund.

Unfortunately, as approximately eight months have now passed since the items were returned, this is significantly more difficult for us to investigate retrospectively.

We do appreciate your positive comments regarding the quality of the lingerie you have purchased from us, and we’re sorry that this particular experience has left you disappointed.

Thanks,
Laura

Rated 1 out of 5 stars

Really disappointing experience so…

Really disappointing experience so far..first time ordering as seen them on tiktok paid for next day delivery as item is needed for Saturday all great so far items arrived when stated... But....Completely wrong item in the completely wrong size sent an email straight away raising this issue as again item is needed for Saturday did receive an email back asking for proof of my invoice a picture of what I received plus a picture of the label sent that all with in 10 minutes of receiving the email and have heard nothing since so I messaged them on tiktok seems they don't reply back on there either unless someone is inquiring about buying something I really should of read there reviews before ordering REALLY POOR company that I won't be using again which is disappointing ..definitely go else where ladies

18 August 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Gill,

We’re really sorry that you received the incorrect item and size, particularly as you had ordered specifically for Saturday and paid for Next Day Delivery. We completely understand how disappointing and frustrating this must have been.

Unfortunately, although we work hard to ensure orders are picked and packed correctly, mistakes can occasionally happen. We’re sorry that this has happened with your order and that you’ve had to contact us to get it resolved.

We can see that you replied to our email with the requested photographs and information, however, this was sent outside of our customer service office hours. We will be picking this up and getting back to you this morning so that we can get everything resolved as quickly as possible.

We appreciate that you’re working to a deadline and will do our very best to get the correct item to you in time for Saturday.

We’re sorry again for the inconvenience and hope we can turn this experience around for you.

Edit:
Hi Gill,

I can see that a replacement was sent out in time for your event. I hope that everything was satisfactory for you and if so, we would appreciate it if you could update your review to reflect your overall experience shopping with CurveWow.

Thanks,
Laura

Rated 1 out of 5 stars

Poor quality and terrible returns policy

I don't bother writing reviews very often, but in this case, I feel I should to warn others as I've had such a bad experience.

Placed an order for some of the cycle short sets which look lovely online, plus a couple of basic vests – I was really looking forward to receiving these items given all the hot weather we've been having.

However when I tried everything on I could not have been more shocked and disappointed by how horrendous the quality and cut of all the items was!

The vests are awful, they are way too tight under the arms to even be wearable (I am a size 16 and ordered a 16.) Very strangely cut, I can't imagine anyone who is also a size 16 being able to wear these vests without the underarm edging really cutting into the skin.

The so called cycle shorts (again all size 16) are a normal fit around the waist/bum/upper thighs – ie tight to the skin as you would expect from a cycle short. However they are then extremely loose around the lower thighs and above the knees, to a ridiculous extent! These are NOT cycling shorts! They are basically cut straight up and down, so your leg would have to be the same size from top of thigh to knee for them to fit tightly like a cycling short. There is simply no way that anyone of a size 16 could wear these as cycling shorts.

After trying everything on and being disgusted with all of it, I repacked it and set aside to return the following week when my support worker would next be visiting for errands. Now I stupidly didn't check the returns policy which is 100% my own fault, but being disabled and mostly housebound I order online for everything, and every single shop I order from always has either a 28 or 30 day return policy. So I foolishly assumed I had plenty of time.

The following week, I went to finish sorting out all my returns and was horrified when my support worker pointed out that CurveWow have a 14 day return policy which I had missed by one day! She tried to contact them for me to see if we could have any leeway and they said point blank no. Didn't care about me being disabled, or the fact that even if I had realised it was 14 days I probably still wouldn't have been able to return in time, as my support worker only comes fortnightly.

As someone disabled with very little outside help or support, personally a 14 day returns policy is ableist and exclusionary. And thanks to this short returns window I am now left with five items that will likely have to go in the bin as I don't even know anyone with a body shape strange enough to fit these badly cut clothes!

I actually thought maybe I could at least repurpose the shorts out of the sets as pyjama bottoms – well I tried this with one pair and after having them on maybe a couple of hours, the bottoms had gone even more stretched out and baggy to the point they looked like clown shorts! It would actually be laughable if I hadn't wasted a decent amount of money on this rubbish!

Overall avoid avoid avoid – the clothes are poor quality, cut horribly, misshapen and very obviously produced using cheap labour as none of it is sized or sewn correctly.

Very disappointing experience from a company with a poor and discriminatory returns policy and rubbish clothes.

30 June 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Holly-Marie,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you were disappointed with your order, as this certainly isn’t the experience we want for our customers.

We’re particularly sorry that you found the fit of the items unsuitable. We appreciate that fit can be very personal, and while we’re disappointed that these particular styles didn’t work for you, we do receive a great deal of positive feedback from customers regarding the quality, fit and sizing of our clothing, with our products generally being described as true to size.

With regard to our returns policy, we understand that a 14-day return period may not suit every customer. However, our returns policy applies consistently to all customers, and we have to follow the same process and timeframe for everyone. We’re therefore unable to make individual exceptions based on personal circumstances, as doing so would mean applying different terms to different customers. I have checked our emails and unfortunately I can't see any correspondence for this order number provided.

We’re sorry that you feel this policy has left you with a negative impression of CurveWow. We do take feedback about our products and service seriously, and your comments regarding the fit of these particular styles will be passed on to our team.

Thank you,
Laura

Rated 5 out of 5 stars

I can’t fault the company

I can’t fault the company, delivery was quick,, bought 3 dresses to choose for my wedding, all of good quality, one had fault.
I returned the items and was refunded within a week.
I will certainly shop with them again knowing the quality and positive customer service experience.

14 August 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Aimee,

Thank you for your lovely review, we hope you have a lovely wedding!

Thanks,
Laura

Rated 5 out of 5 stars

Really impressive quality and value

Purchased 3 dresses in the sale to try them for fit quality and service. The delivery was quick. The quality of the clothes far beyond expected and not cheap looking. Sizing very good and accurate, maybe slightly generous in sizing. I highly recommend Curve wow and will certainly be buying from them again. Really impressed.

13 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Jackie,

Thank you for taking the time to write such a lovely review.

We're so glad you're happy with your experience shopping with CurveWow.

Thanks,
Laura

Rated 4 out of 5 stars

Lovely outfits, downside about returns service

I have ordered twice from curvewow for a wedding guest outfit, and the outfits I did end wearing got compliments through the night, really comfortable clothes.

Only downside is that there is a really short return window of two weeks, partial blame on me for not checking and assuming it was 28 days like most companies.

Unfortunately we have been dealing with a really poorly family member and I was unable to return within the time (return sent one day after the 2 weeks cut off)

Email received from Alex, advising return had beeen rejected, explained the situation and asked if an exception could be made on this occasion and was told not possible, which I understand everyone has to be treated the same, but family does have to come first.

But I’ve now paid delivery to get the parcel to me, delivery to send it back, and delivery to get it resent back to me to try and sell it on

I would order again, and recommended but would also recommend to be aware of the short returns period.

10 August 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Em,

Thank you for taking the time to leave such a detailed and honest review. We’re so pleased to hear that you loved your outfits, felt comfortable in them and, most importantly, received lots of compliments on the night!

We’re really sorry to hear that you’ve been dealing with a poorly family member, and we completely understand that family has to come first during difficult circumstances.

We appreciate that it’s disappointing when a return falls outside of our returns window, particularly when there are additional postage costs involved. While we do have to apply our returns policy consistently, we’re sorry that on this occasion we weren’t able to make an exception for you.

We do appreciate you acknowledging that the returns timeframe is something you hadn’t checked when ordering, and we’re grateful that despite this experience you would still order from us again and recommend CurveWow. Thank you again for your honest feedback and for shopping with us.

Thanks,
Laura

Rated 5 out of 5 stars

Beautiful bras!

Wow! First time using this company and so impressed by how efficient they are. Very quick dispatch and speedy delivery for standard service. Plus the quality of the 5 bras I ordered is absolutely superb, I love them! Thoroughly recommend!

8 August 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Chris,

We're so glad you're happy with your first experience shopping with CurveWow. We look forward to seeing you shopping with us again soon.

Thank you for taking the time to write a lovely review.

Laura

Rated 2 out of 5 stars

Us plus size gals get all the luck 🤣

Being a plus had it's difficulties when looking to buy nice clothes ( if you know, you know)
I looked at Curve Wow reviews that all seemed to be great.
So I went ahead and treated myself to a beautiful red dress for an occasion.
When I received it and opened it, the material is spot on and not that horrendous swimming costume material is curvy gals often get.
Really impressed with the buying process, so easy and hassle free.
Delivery was very quick.
But Alas this cinderlla won't be wearing her dress. There is a slit in the full length of the skirt part from the floor to the waistband. Unless I don't mind showing off what colour my britches are I can't wear it .
So very 😔 sad.

6 August 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Gemma,

Thank you so much for taking the time to leave such a thoughtful review. We absolutely loved reading about your experience up until the issue with the dress, and we're so sorry to hear it wasn't perfect.

We're particularly concerned by what you've described, as this isn't something we'd expect at all. We've tried to locate your order so we can investigate, but unfortunately we haven't been able to find it from the information available with your review.

Please can you respond to my request for more information so I can look into this for you?

Thanks,
Laura

Rated 5 out of 5 stars

Happy customer

I'm not sure what all the negative reviews are about - I returned a few dresses and yes you have to pay for the postage, but that's pretty standard.

I kept a few lovely dresses and I'm happy with the quality.

21 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Sophie,

Thank you so much for taking the time to leave such a lovely review. We're so pleased to hear you found some dresses you love and that you're happy with the quality.

It's true that people are often much quicker to leave a review after a negative experience than they are after a positive one, so we really appreciate you taking the time to share yours. Reviews like this mean a lot to our team and help give other customers a balanced view of shopping with us.

We hope you enjoy wearing your new dresses, and we look forward to welcoming you back again soon!

Laura

Rated 5 out of 5 stars

I've never used Curve Wow before but…

I've never used Curve Wow before but decided to take a punt and order some black vest tops for my holiday as everywhere else I have tried they have been too short, see through or baggy.
I am really very pleased with my vest tops. They are exactly the right length and the material is good quality. I am looking forward to wearing them.
On this basis I would order from Curve Wow again.

24 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Louise,

We're so glad you're happy with your new tops.

Thank you for taking the time to write such a lovely review.

Laura

Rated 2 out of 5 stars

Sizes too small

The sizing are awful 😞 materials are cheap too! They are not breathable. I am referring to a suit l bought jacket and shorts size 24 was too small in the back shorts fitted but l like them loose. I ordered next sizes up and a 30-32 (which l am no way near) found 26-28 the same size as the 30-32 😂 shorts were too baggy around the crutch area. In the photo of the jacket it looks like jacket has plenty of material covering the front but it hasn't at all.
I have bought numerous stuff which l have had to return. I'm not fussy person but my god the sizes are too small.
However, easy returns though, if you get a QR code to scan on the returns form that's why l gave it a 2 🤩 stars but in this case l didn't receive a QR code therefore l am very reluctant to pay postage on a £22 order!

22 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Mrs Jones,

I'm sorry to hear that you found our items to be on the small side, usually our feedback is that our items are true to size to generous so it is surprising that you found the items to be too small.

Also, we don't have an app, we are online only.

Please can you respond to my request for more information so I can look into this?

Thanks,
Laura

Rated 1 out of 5 stars

AVOID!!

AVOID!!! Returned 4 dresses in May, through their returns service via Royal Mail who then lost the parcel! Curvewow delayed and delayed getting this looked into and now refusing to refund my order which was £69.99. Awful service I have asked repeatedly to make a formal complaint which has just been ignored and ignored. Would never use again.

21 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi,

I'm sorry to hear that Royal Mail lost your return parcel.

Please can you respond to my request for more information so I can look into this for you?

Usually with a lost return we have to open an investigation with Royal Mail, unfortunately this can take a few weeks. We would not have delayed this in any way this is just the system that we have to follow to be able to claim for the missing parcel.

Thanks,
Laura

Rated 1 out of 5 stars

Deserves a 0

Deserves a 0. This is perhaps the ugliest dress I've ever seen. But of course it looks lovely in their add which states: fabric 95% rayon 5 % spandex. However printed on the tag inside the dress it states: 95%polyester 5% spandex. And the print in-person is disgusting. What look like a classy avacardo green print is actually a moldy green & muddy brown. All done w/ordering from China. Must do your due diligence & research these American looking online Companies. They play us for fools.

11 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Liz,

Thank you for providing more information. I have searched your email address on our system and can see you have never placed an order with CurveWow. Also the order number provided isn't a CurveWow order number.

We're a UK based company. Our warehouse is based in Cheshire, UK. We currently only ship within the UK.

Thanks,
Laura

Rated 5 out of 5 stars

I LOVE THIS COMPANY !!!!!

I LOVE THIS COMPANY !!!!!! I’m a curvy lady and over the years Iv learnt to fall in love with my self and accept my self for who I am -without the need to diet and loose weight and to wait until Iv lost weight to buy the pretty dress . And dressing nice and feeling confident is a big thing - Iv purchased dresses from diffent companies and they have come and either not fit right or weren’t comfortable but that’s where curve wow are different their dresses are made for the curvier lady !! Every time I wear my dresses out I get so many compliments from people I don’t even know !! I’m always telling people about them on social media to I love them that much !!
90% of my wardrobe is now curve wow!!
They have started to put outfits together on there instagram stories which I love I purchased a pink denim jacket and some wide leg jeans last week as I saw it on their post -not something I normally would of bought but I absolutely love the outfit !! They do great sales to !! I bought a dress for £10 a few weeks ago and it’s that pretty I’m tempted to buy it again so I have a spare !!!
This week I think Iv placed four orders !! I may have to unfollow them on instagram as every time they post I place an order (ha ha ) ….the value is so good it enables you to do that I bought a beautiful pink dress this week to -it’s STUNNING and was only £10 ! I also ordered my first swimming costume for my holiday from curve wow which Iv just received -I loved it that much Iv ordered a second one and a kaftan !!

So just incase you didn’t know -I love curve wow !! Who ever created the brand -THANK YOU ! ….thank you for making beautiful , flattering ….pretty dresses for the curvier lady !!

Out of all my orders Iv loved everything apart from one dress which I felt didn’t suit me so I sent that back -which was so easy to do and customer service was amazing!!!

A full five stars

Thanks again

Lauren xx

11 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Lauren,

Thank you for taking the time to write such a lovely review.

We're so glad you're so happy with your experience shopping with CurveWow and for always recommending us to others!

We look forward to seeing what you order next.

Thanks,
Laura

Rated 1 out of 5 stars

First time ordering from curvewow

First time ordering from curvewow.
I need to return items but the QR Code on the invoice is not working.
No online chat. No phone number just email.
Whilst they replied promptly I'm just being told to do via royalmail link which I have told them multiple times that the link and the code on the invoice is not working.
I need a digital label.
I have spent an hour and a half trying to do this.
Alex has stopped replying to my emails and no human to actually talk to.
Please curvewow sort this out.
Order number CW340043

Not a great first time experience 😕

9 July 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Sarah,

I'm sorry to hear you're having issues returning items.

I have filled in the information online for you and you should receive an email with a QR code shortly that you can use to return your parcel free of charge at the post office.

Thanks,
Laura

Rated 1 out of 5 stars

Customer service ...what a joke !!!


I ordered clothes to be delivered on 13/06/26 on next day delivery.Total value with delivery £92 .My parcel wasn't delivered 😕 Royal Mail were the couriers..I have been trying to get a refund for 3 weeks now .Curve wow said they had to wait for conclusion of an investigation by Royal Mail before any refund could be issued.I have personally been having to chase this up with Royal Mail.Yesterday I finally got an email confirming there is no evidence electronically or photographic that the parcel was delivered to my address.The parcel is classed as missing .I cant however claim from them I have to claim my refund from Curve Wow and they then claim from Royal Mail.Ive forwarded the email confirming conclusion of the investigation but as usual no answer from Curve Wow !!! Im a regular customer but very disappointed in how this matter has been handled by Curve Wow ...I want my money back 😩

Thank you for your comment Laura but how do I contact you ? I have been playing tennis with curve wow with emails going back and forth with no resolution ...I have got a confirmation email from Royal Mail by chasing the investigation myself seems like curve wow cant be bothered to even contact Royal Mail !!!
I HAVE PERSONALLY RECEIVED AN EMAIL FROM ROYAL MAIL ...THE INVESTIGATION IS COMPLETE ..I FORWARDED THIS E MAIL TO YOU ....THE CONCLUSION IS THE PARCEL WAS NOT DELIVERED TO MINE AND IS MISSING THEREFORE YOU CAN GET A REFUND FROM THEM !!!! SO I CAN GET MY MONEY BACK FROM YOU ...I AM JUST GOING ROUND IN CIRCLES HERE ...WHAT INVESTIGATION REF HAVE YOU GOT ..I WILL AGAIN RING ROYAL MAIL MYSELF !!!!
Curve Wow you need to contact Royal Mail ...I have sent the email address to you .....trading standards are getting involved now

13 June 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Suzie,

I'm sorry to hear that your order has not arrived.

I have looked into this for you and can see that Royal Mail are investigating your missing parcel.

We completely understand your frustration, and we're sorry that we don't have a further update for you at this time.

Royal Mail's investigation is still ongoing, and we're currently awaiting their findings. Unfortunately, until they provide us with a conclusive response, we're unable to process a refund or replacement.

Please be assured that we're continuing to monitor the case closely, and we'll contact you as soon as we receive an update from Royal Mail.

Thank you again for your continued patience.

Edit:
Hi Suzie,

I can now see your order has been refunded.

Thanks,
Laura

Rated 4 out of 5 stars

Very poor customer service and delivery…

Very poor customer service and delivery time is not accurate
I have had no reply from emails sent and still haven't received my order.
UPDATE
Immediately after posting the reply to my review I was sent an email and now have been fully refunded Thank you Amira

30 June 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Lisa,

I'm sorry to hear you've experienced issues with your order and that you haven't received a response to your emails.

We always aim to reply to customer enquiries as quickly as possible. Our UK Standard Delivery timeframe is an estimate and can occasionally take longer than expected, particularly during busy periods or due to courier delays.

I've now located your emails and will respond to you directly there so we can look into your order and help resolve this as quickly as possible.

Edit:
We're so glad the issue is now resolved. We would be extremely grateful if you could update the star rating to best represent your experience shopping with CurveWow.

Thanks,
Amira

Rated 1 out of 5 stars

I ordered approximately 7 items

I ordered approximately 7 items. One was too small. I am attempting to return the item and purchase a larger size. They keep responding with same canned response. It does not contain anywhere to send the item back or a return slip. I think their customer service is awrful.

22 June 2026
Unprompted review
CurveWow logo

Reply from CurveWow

Hi Cynthia,

I'm sorry to hear you're having issues returning your item.

Please can you respond to my request for more information so I can resolve this for you? I can't see an order or email communication under the name provided on this review.

Thanks,
Laura

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