I waited eagerly for my first parcel (order CW269958) having read great reviews and noting the reasonable prices, and was totally overjoyed with my purchases. Two dresses, very simple in style, but ex... See more
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CurveWow, the home of gorgeous plus size clothing in sizes 16-36. Check out our fantastic curve range and shop tops, dresses, skirts and much more!
8 Helix Business Park, CH65 4LR, Ellesmere Port, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Love the dresses on here
Such good quality and brilliant delivery times etc
Reply from CurveWow
I made a mistake on an earlier review. Not with the facts but with the dates. I returned 2 bras in JANUARY 2026 and have not received a refund. I amended dates for Trustpilot but they appear to not have advised Curvewow. I stand by my review and the fact that items are rarely in stock. Positively to be fair apart from the bras l have purchased good quality lingerie from them. I had ordered more in place of the bras but did not receive them or a refund
Reply from CurveWow
Really disappointing experience so far..first time ordering as seen them on tiktok paid for next day delivery as item is needed for Saturday all great so far items arrived when stated... But....Completely wrong item in the completely wrong size sent an email straight away raising this issue as again item is needed for Saturday did receive an email back asking for proof of my invoice a picture of what I received plus a picture of the label sent that all with in 10 minutes of receiving the email and have heard nothing since so I messaged them on tiktok seems they don't reply back on there either unless someone is inquiring about buying something I really should of read there reviews before ordering REALLY POOR company that I won't be using again which is disappointing ..definitely go else where ladies
Reply from CurveWow
I don't bother writing reviews very often, but in this case, I feel I should to warn others as I've had such a bad experience.
Placed an order for some of the cycle short sets which look lovely online, plus a couple of basic vests – I was really looking forward to receiving these items given all the hot weather we've been having.
However when I tried everything on I could not have been more shocked and disappointed by how horrendous the quality and cut of all the items was!
The vests are awful, they are way too tight under the arms to even be wearable (I am a size 16 and ordered a 16.) Very strangely cut, I can't imagine anyone who is also a size 16 being able to wear these vests without the underarm edging really cutting into the skin.
The so called cycle shorts (again all size 16) are a normal fit around the waist/bum/upper thighs – ie tight to the skin as you would expect from a cycle short. However they are then extremely loose around the lower thighs and above the knees, to a ridiculous extent! These are NOT cycling shorts! They are basically cut straight up and down, so your leg would have to be the same size from top of thigh to knee for them to fit tightly like a cycling short. There is simply no way that anyone of a size 16 could wear these as cycling shorts.
After trying everything on and being disgusted with all of it, I repacked it and set aside to return the following week when my support worker would next be visiting for errands. Now I stupidly didn't check the returns policy which is 100% my own fault, but being disabled and mostly housebound I order online for everything, and every single shop I order from always has either a 28 or 30 day return policy. So I foolishly assumed I had plenty of time.
The following week, I went to finish sorting out all my returns and was horrified when my support worker pointed out that CurveWow have a 14 day return policy which I had missed by one day! She tried to contact them for me to see if we could have any leeway and they said point blank no. Didn't care about me being disabled, or the fact that even if I had realised it was 14 days I probably still wouldn't have been able to return in time, as my support worker only comes fortnightly.
As someone disabled with very little outside help or support, personally a 14 day returns policy is ableist and exclusionary. And thanks to this short returns window I am now left with five items that will likely have to go in the bin as I don't even know anyone with a body shape strange enough to fit these badly cut clothes!
I actually thought maybe I could at least repurpose the shorts out of the sets as pyjama bottoms – well I tried this with one pair and after having them on maybe a couple of hours, the bottoms had gone even more stretched out and baggy to the point they looked like clown shorts! It would actually be laughable if I hadn't wasted a decent amount of money on this rubbish!
Overall avoid avoid avoid – the clothes are poor quality, cut horribly, misshapen and very obviously produced using cheap labour as none of it is sized or sewn correctly.
Very disappointing experience from a company with a poor and discriminatory returns policy and rubbish clothes.
Reply from CurveWow
I can’t fault the company, delivery was quick,, bought 3 dresses to choose for my wedding, all of good quality, one had fault.
I returned the items and was refunded within a week.
I will certainly shop with them again knowing the quality and positive customer service experience.
Reply from CurveWow
Purchased 3 dresses in the sale to try them for fit quality and service. The delivery was quick. The quality of the clothes far beyond expected and not cheap looking. Sizing very good and accurate, maybe slightly generous in sizing. I highly recommend Curve wow and will certainly be buying from them again. Really impressed.
Reply from CurveWow
I have ordered twice from curvewow for a wedding guest outfit, and the outfits I did end wearing got compliments through the night, really comfortable clothes.
Only downside is that there is a really short return window of two weeks, partial blame on me for not checking and assuming it was 28 days like most companies.
Unfortunately we have been dealing with a really poorly family member and I was unable to return within the time (return sent one day after the 2 weeks cut off)
Email received from Alex, advising return had beeen rejected, explained the situation and asked if an exception could be made on this occasion and was told not possible, which I understand everyone has to be treated the same, but family does have to come first.
But I’ve now paid delivery to get the parcel to me, delivery to send it back, and delivery to get it resent back to me to try and sell it on
I would order again, and recommended but would also recommend to be aware of the short returns period.
Reply from CurveWow
Wow! First time using this company and so impressed by how efficient they are. Very quick dispatch and speedy delivery for standard service. Plus the quality of the 5 bras I ordered is absolutely superb, I love them! Thoroughly recommend!
Reply from CurveWow
Being a plus had it's difficulties when looking to buy nice clothes ( if you know, you know)
I looked at Curve Wow reviews that all seemed to be great.
So I went ahead and treated myself to a beautiful red dress for an occasion.
When I received it and opened it, the material is spot on and not that horrendous swimming costume material is curvy gals often get.
Really impressed with the buying process, so easy and hassle free.
Delivery was very quick.
But Alas this cinderlla won't be wearing her dress. There is a slit in the full length of the skirt part from the floor to the waistband. Unless I don't mind showing off what colour my britches are I can't wear it .
So very 😔 sad.
Reply from CurveWow
I'm not sure what all the negative reviews are about - I returned a few dresses and yes you have to pay for the postage, but that's pretty standard.
I kept a few lovely dresses and I'm happy with the quality.
Reply from CurveWow
I've never used Curve Wow before but decided to take a punt and order some black vest tops for my holiday as everywhere else I have tried they have been too short, see through or baggy.
I am really very pleased with my vest tops. They are exactly the right length and the material is good quality. I am looking forward to wearing them.
On this basis I would order from Curve Wow again.
Reply from CurveWow
The sizing are awful 😞 materials are cheap too! They are not breathable. I am referring to a suit l bought jacket and shorts size 24 was too small in the back shorts fitted but l like them loose. I ordered next sizes up and a 30-32 (which l am no way near) found 26-28 the same size as the 30-32 😂 shorts were too baggy around the crutch area. In the photo of the jacket it looks like jacket has plenty of material covering the front but it hasn't at all.
I have bought numerous stuff which l have had to return. I'm not fussy person but my god the sizes are too small.
However, easy returns though, if you get a QR code to scan on the returns form that's why l gave it a 2 🤩 stars but in this case l didn't receive a QR code therefore l am very reluctant to pay postage on a £22 order!
Reply from CurveWow
AVOID!!! Returned 4 dresses in May, through their returns service via Royal Mail who then lost the parcel! Curvewow delayed and delayed getting this looked into and now refusing to refund my order which was £69.99. Awful service I have asked repeatedly to make a formal complaint which has just been ignored and ignored. Would never use again.
Reply from CurveWow
Deserves a 0. This is perhaps the ugliest dress I've ever seen. But of course it looks lovely in their add which states: fabric 95% rayon 5 % spandex. However printed on the tag inside the dress it states: 95%polyester 5% spandex. And the print in-person is disgusting. What look like a classy avacardo green print is actually a moldy green & muddy brown. All done w/ordering from China. Must do your due diligence & research these American looking online Companies. They play us for fools.
Reply from CurveWow
I LOVE THIS COMPANY !!!!!! I’m a curvy lady and over the years Iv learnt to fall in love with my self and accept my self for who I am -without the need to diet and loose weight and to wait until Iv lost weight to buy the pretty dress . And dressing nice and feeling confident is a big thing - Iv purchased dresses from diffent companies and they have come and either not fit right or weren’t comfortable but that’s where curve wow are different their dresses are made for the curvier lady !! Every time I wear my dresses out I get so many compliments from people I don’t even know !! I’m always telling people about them on social media to I love them that much !!
90% of my wardrobe is now curve wow!!
They have started to put outfits together on there instagram stories which I love I purchased a pink denim jacket and some wide leg jeans last week as I saw it on their post -not something I normally would of bought but I absolutely love the outfit !! They do great sales to !! I bought a dress for £10 a few weeks ago and it’s that pretty I’m tempted to buy it again so I have a spare !!!
This week I think Iv placed four orders !! I may have to unfollow them on instagram as every time they post I place an order (ha ha ) ….the value is so good it enables you to do that I bought a beautiful pink dress this week to -it’s STUNNING and was only £10 ! I also ordered my first swimming costume for my holiday from curve wow which Iv just received -I loved it that much Iv ordered a second one and a kaftan !!
So just incase you didn’t know -I love curve wow !! Who ever created the brand -THANK YOU ! ….thank you for making beautiful , flattering ….pretty dresses for the curvier lady !!
Out of all my orders Iv loved everything apart from one dress which I felt didn’t suit me so I sent that back -which was so easy to do and customer service was amazing!!!
A full five stars
Thanks again
Lauren xx
Reply from CurveWow
First time ordering from curvewow.
I need to return items but the QR Code on the invoice is not working.
No online chat. No phone number just email.
Whilst they replied promptly I'm just being told to do via royalmail link which I have told them multiple times that the link and the code on the invoice is not working.
I need a digital label.
I have spent an hour and a half trying to do this.
Alex has stopped replying to my emails and no human to actually talk to.
Please curvewow sort this out.
Order number CW340043
Not a great first time experience 😕
Reply from CurveWow
I ordered clothes to be delivered on 13/06/26 on next day delivery.Total value with delivery £92 .My parcel wasn't delivered 😕 Royal Mail were the couriers..I have been trying to get a refund for 3 weeks now .Curve wow said they had to wait for conclusion of an investigation by Royal Mail before any refund could be issued.I have personally been having to chase this up with Royal Mail.Yesterday I finally got an email confirming there is no evidence electronically or photographic that the parcel was delivered to my address.The parcel is classed as missing .I cant however claim from them I have to claim my refund from Curve Wow and they then claim from Royal Mail.Ive forwarded the email confirming conclusion of the investigation but as usual no answer from Curve Wow !!! Im a regular customer but very disappointed in how this matter has been handled by Curve Wow ...I want my money back 😩
Thank you for your comment Laura but how do I contact you ? I have been playing tennis with curve wow with emails going back and forth with no resolution ...I have got a confirmation email from Royal Mail by chasing the investigation myself seems like curve wow cant be bothered to even contact Royal Mail !!!
I HAVE PERSONALLY RECEIVED AN EMAIL FROM ROYAL MAIL ...THE INVESTIGATION IS COMPLETE ..I FORWARDED THIS E MAIL TO YOU ....THE CONCLUSION IS THE PARCEL WAS NOT DELIVERED TO MINE AND IS MISSING THEREFORE YOU CAN GET A REFUND FROM THEM !!!! SO I CAN GET MY MONEY BACK FROM YOU ...I AM JUST GOING ROUND IN CIRCLES HERE ...WHAT INVESTIGATION REF HAVE YOU GOT ..I WILL AGAIN RING ROYAL MAIL MYSELF !!!!
Curve Wow you need to contact Royal Mail ...I have sent the email address to you .....trading standards are getting involved now
Reply from CurveWow
Very poor customer service and delivery time is not accurate
I have had no reply from emails sent and still haven't received my order.
UPDATE
Immediately after posting the reply to my review I was sent an email and now have been fully refunded Thank you Amira
Reply from CurveWow
I ordered approximately 7 items. One was too small. I am attempting to return the item and purchase a larger size. They keep responding with same canned response. It does not contain anywhere to send the item back or a return slip. I think their customer service is awrful.
Reply from CurveWow
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