Movavi Reviews 

22,094
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 411 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the simple interface for editing videos and photos without complications. Many people mention that the software is beginner-friendly, making it simple to create slideshows and handle basic tasks. Users also point out that customer support can be very helpful when resolving technical problems. Some reviewers were not happy with unexpected subscription charges and difficulties canceling their recurring plans. Others also noted that basic features and exporting files are locked behind expensive paywalls. People frequently mentioned frustration with the activation process and restrictive free versions.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience, highlighting both positive and negative aspects.... See more

Product

People report ambiguous experiences with product, as some consumers praise the intuitive tools, ease of use,... See more

Subscription

Customers had negative experiences with subscription, frequently reporting unexpected renewals and... See more

Customer service

Users describe ambiguous interactions with customer service, revealing a wide split in customer experiences.... See more

Application

Consumers find app experiences to be mixed, as opinions and performance vary widely. While some reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Sadly more companies are doing this type of confusing money grabbing marketing these days. I downloaded the free trial. A popup offered me "The Full program" for £40, so I accepted that and... See more

Company replied

Rated 3 out of 5 stars

Movavi did reach out. For that, I moved their rating from 1- star to 3-star. They still should make it REAL CLEAR on canceling a subscription. They don't provide a convenient email address on the si... See more

Company replied

Rated 3 out of 5 stars

I love editor but their activation process is the worst. I used the free version and no matter how many times I follow the install instructions, the full version loads the free version with all the li... See more

Company replied

Rated 4 out of 5 stars

Great software for the price. Need to learn more of what it offers but I have used it for several years now. Simple interface for doing simple things.

Company replied


Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Movavi produces a wide range of multimedia programs that ensure you can have fun with your videos, music, and photos on any platform and any device. We develop easy-to-use, powerful and effective programs that inspire people to process, enhance, and share their content. Our key expertise is seamless video conversion across all popular multimedia formats. In addition to over 20 standalone applications, Movavi produces a complete multimedia suite, which includes tools for video conversion, PC screen capturing, video editing and playback, online sharing and disc burning. Since its establishment in 2004, Movavi has grown from a small startup run by three enthusiasts who produced and supported two products to an international business with over 100 employees and an expanding product range for PC and Mac sold in 150 countries. The company's US office is located in Saint Louis, Missouri, USA.


Contact info

3.4

Average

TrustScore 3.5 out of 5

22K reviews

5-star
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1-star

Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(22,094)

624 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer Beware!

Buyer Beware!! Cannot cancel. I’ve been trying for 3 months. The website takes you in circles trying to cancel, the phone only leads you back to the website. Cannot reach a person. Even my credit card company was unable to block them. I now have to cancel my credit card to get rid of them. Don’t do it.

4 September 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

Sorry this happened.

You can cancel your subscription at any time from your personal account on our website. We try to make the subscription terms and cancellation options clear during the sign-up process.

If you’re having any difficulties with cancellation, please contact us at community@movavi.com – we’ll be happy to help you cancel your subscription as soon as possible.

Best regards,
Movavi Team

Rated 1 out of 5 stars

Vey poor experience

I had a vey poor experience with the company. I signed up for a 7 day trial, I then cancelled it after a few hours as the product couldn't do what I wanted it to, I gave a clear explanation in my cancellation reason, a few weeks later and I am now billed twice. it is impossible to speak to someone in customer support and the support BOT just goes around in circles - telling me a ticket has been logged, doesn't give me a ticket number or a contact number or email address and just leaves me in Limbo

3 September 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We're so sorry this happened.

The additional charge may be related to a separate Movavi Effects subscription that is offered as an optional add-on. You don’t have to add it when making a purchase. All subscriptions can also be managed or cancelled at any time in your personal account on our website.

Please reach out to us at community@movavi.com or send us a DM on our official Facebook page with your order details – we'll review everything personally and do our best to help!

Best regards,
Movavi Team

Rated 1 out of 5 stars

Bought the paid version WHICH IS AN ABSOLUTE SCAM, DO NOT BUY THIS SOFTWARE

Bought the paid version, you are extremely limited in what you can use despite having bought a programme to use. And despite using free effects, there is a hideous watermark there. Yeh honestly this isn't as great as it was advertised and I shall be requesting a refund. Quality on videos is also not great for a paid version also!

I have bought this paid version of your programme and quite frankly am disgusted with how terrible this is. You expect to be able to use a paid programme freely right? Nope. I am using free effects and there is STILL a hideous watermark on my content. I pay for a month of effects usage despite ONLY using FREE effects I am still graced with a most hideous grotesque bloody watermark. Like this software clearly is NOT ready for public consumption. Who on earth designed it? A toddler with an IQ of 3???? Also the quality? Hideous at best

I would appreciate a refund without delay. This product is simply unusable in the state it is in.

1 September 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We’re truly sorry that you’ve experienced this.

The watermark should not appear in the paid version – this may be because the program hasn’t been activated. Please go to Help → Activate Software and enter your activation key.

Please send us a private message on our official Movavi Facebook page or email us at community@movavi.com with your purchase details. We’ll look into the issue and do our best to help you as soon as possible!

Best regards,
Movavi Team

Rated 1 out of 5 stars

Scam Alert!

Scam Alert!

Dont buy anything from these guys,they cheat you out of your money.

I bought videosuit 18 wit a life time licence, within a month 19 came out. Upgrading was not possible unless I Pay the full amount for version 19.

Now I can't use it anymore apperently my lifetime licence has expired and are they trying to force me into an anual subscription.
Lifetime means LIFETIME!

edit:
Correction, I bought 17.5 instead off 18.
But the issue remains.

I'm not asking for a new (future version) licence.
Just want to use version 17.5 without being blocked because of an expired lifetime liceence.

17 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We're sorry to hear this.

A lifetime license provides permanent access to the version you purchased – in this case, version 18. It doesn’t include future major versions, which are available as separate purchases. We always do our best to make this information clear before purchase.

If you're experiencing any issues with the program, please reach out to us at community@movavi.com – we'll be happy to help!

Best regards,
Movavi Team

Rated 4 out of 5 stars

Overall a good slide show creator

Overall a good slide show creator. They mention a free download for creating a memorial service slide show. opened that free download and decided it was just the same program as the free slide show app. Purchased the paid version and started working on a memorial slide show and found a couple of hickups in creating an opening introduction for who and when the memorial dates were covering a life cut short.
there was very little music that I would consider appropriate for this type of show. that being said there were a number of positive features with adding text overlays to slides and transitions.

31 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

Thank you for sharing your experience and for your kind words about the program. We truly appreciate your feedback, especially your comments and suggestions regarding creating memorial slide shows.

We’ll be sure to pass them along to our team.

Best regards,
Movavi Team

Rated 2 out of 5 stars

I downloaded the free version for…

I downloaded the free version for testing. I have a specific procedure I need to do: drag in a square overlay the same background color and temporarily cover up some text. But the rendered square kept showing up as a square rather than blending in with the background. It was a DIFFERENT COLOR. After hours of testing different color profiles, different places to take the screenshot, I finally determined that Movavi was automatically changing the color of my square overlay. Maybe there is some setting I don't know about, but I don't have anymore time to keep researching. This looks like a good program, but this problem for me was a showstopper.

31 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We’re sorry you ran into this issue with the overlay color.

Please contact us at community@movavi.com and tell us a bit more about what happened. We’ll look into it and do our best to help!

Best regards,
Movavi Team

Rated 1 out of 5 stars

The program crashes

The program crashes, every time I use it. A complete waste of money. Useless! Going back to what I did before.

28 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We're sorry to hear that!

Please contact our support team at support@movavi.com with your system details and a description of when the crashes occur – they'll investigate and do their best to resolve the issue as quickly as possible!

Best regards,
Movavi Team

Rated 1 out of 5 stars

I would give Movavi zero starts if I…

I would give Movavi zero starts if I could. Very frustrating experience with unexpected subscription renewal and cancellation of free trial. Followed by TERRIBLE customer service when I inquired about a refund for the unexpected renewal after I had cancelled the trial.

27 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We’re really sorry that you’ve had this experience.

You can manage your subscription and turn off auto-renewal anytime in your account on our website.

Please send us a private message on the official Movavi Facebook page or email us at community@movavi.com with your purchase details. We’ll personally look into the situation and do our best to help!

Best regards,
Movavi Team

Rated 5 out of 5 stars

Researching My Problem

Mr. Hassan was very nice and very helpful. It turns out the mistake was on my end but Mr Hassan was only helpful. I appreciate the information I received from him, and his time researching the issue.

24 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

Thank you so much for your kind words! We’re delighted to hear that Hassan was able to help and that you had a positive experience with our support team.

We’ll be sure to share your feedback with him.

Best regards,
Movavi Team

Rated 5 out of 5 stars

Converted my old dance DVDs that no longer played.

I have so many old dance DVDs in my loft and i decided i wanted to convert them all to a USB stick or portable hard drive. However, for some reason, all of the DVDs didn't play. After searching the internet for hours, and downloading several apps that said they were simple and could convert my DVDs. Well, they didn't. After a lot of tears and hours of scrolling the web, I finally came across Movavi. Who could actually do what i needed it too. So simple to do, and the editing tools are easy to use. I can't thank you enough for bringing some forgotten memories back to life, and enabling me to protect the footage i thought i had lost. Absolutely recommend Movavi

4 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We’re truly grateful for such a warm review – it means a lot to us. Stories like yours are exactly why we create our products. Thank you for trusting Movavi to help preserve such precious memories.

Best regards,
Movavi Team

Rated 1 out of 5 stars

Movavi have wasted my day

Movavi have wasted my day. A complain will be sent to google upon these terms :
After I downloaded and installed the program, it made itself the default application for my video files. Every time I clicked a professional video clip, Movavi Video Converter opened automatically instead of my normal video player.

Removing the application was unnecessarily difficult. The uninstall information on the company’s website did not clearly explain that Movavi preference files remained inside the hidden macOS Library folder. I had to contact Movavi support, and even their response explained only how to reveal the Library folder—not precisely which files had to be removed.

For an ordinary user, the program’s behavior resembles unwanted software: it makes an unexpected change to the computer, takes control of video-file associations, and is difficult to remove completely.

I ask Google to investigate whether this advertisement and installation process comply with Google’s policies concerning misleading representations and unwanted software. At minimum, users should be clearly informed before installation that the program may become the default application for their video files, and complete removal instructions should be readily available.

17 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

Sorry to hear you had this experience.

When installed, the program may set itself as the default app for video files – this can be easily changed in your OS settings. We also have uninstall instructions on our website, and if anything is unclear, we’re happy to walk you through it.

If you’re still having any difficulties, please send us your email address. We’ll check everything and help you.

Best regards,
Movavi Team

Rated 5 out of 5 stars

I have been using Movavi software for quite some time,

I have been using Movavi software for quite some time, both for video editing and image processing. Over the years, Movavi products have become truly convenient and reliable tools in my everyday workflow.
What I particularly appreciate is the excellent balance between functionality and ease of use. For most tasks, there is no need to spend hours learning a complicated interface: everything is intuitive, well organized, and generally exactly where you would expect it to be. At the same time, Movavi provides more than enough functionality not only for basic home editing, but also for regularly producing high-quality videos for YouTube.
I would especially like to highlight the video editing experience. Cutting and combining footage, working with transitions and titles, editing audio, performing color correction, processing media, and exporting the finished project are all straightforward and efficient. This allows me to focus on the content and creative aspects of the video rather than struggling with complicated software.
It is also great to see how Movavi continues to evolve, introducing new features and making its applications even more convenient and user-friendly. You can clearly see the amount of effort, expertise, and attention to detail that the developers, designers, and the entire Movavi team put into their products.
A big thank you to the Movavi team for creating such high-quality, intuitive, and genuinely useful creative tools. I wish you continued growth, exciting new ideas, and many more successful products. Please keep improving Movavi — it is the kind of software that people genuinely enjoy using!
I would also like to express my special thanks to the customer support team, particularly Ekaterina Z., for her assistance and excellent support.

30 August 2025
Unprompted review
Movavi logo

Reply from Movavi

HI!

Thank you so much for such a detailed and sincere review! We truly appreciate you taking the time to share your experience with Movavi. It means a lot to us to know that our products have become a useful part of your creative workflow.

We’ll definitely pass your kind words and special thanks on to Ekaterina.

Best regards,
Movavi Team

Rated 5 out of 5 stars

Great Editing Software for Beginners and Intermediate

It is one of the best editing software out there for both beginners and people with intermediate editing skills. What I absolutely love about them is it's not a subscription based app but rather you can buy once and use forever.
The editing is easy to do and use and extremely beginner friendly. Great place to start and learn editing with lots of cool features. The new update is 10X faster and smooth.

3 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

Thank you so much for your kind words! We’re really happy to hear that you enjoy the editor and find it easy to use.

We truly appreciate your support!

Rated 1 out of 5 stars

Force you to upgrade

I purchased Movavi Suite 2021 and have been using it for some time, great product, upgraded to 2024, after the year my software ceased to work as Movavi lock it out making you pay for the next one, if you don't upgrade you can't use it. I reverted back to 2021 and have been using it for the best part of a year. Now they blocked it saying that it is no longer supported and might be buggy, you can't click off the message but have to use Task Manager to forcefully close the program

Another reason why I don't upgrade is the constant array of popups asking if you want to purchase additions. Very annoying to be honest. I'm now left without a program to use

14 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your kind words about the program – we really appreciate it! The notification you see is just a recommendation and can be closed by pressing the Esc key.

Over time, older versions of the program may have compatibility issues with new formats and codecs, so we recommend updating to ensure compatibility with current formats.

Please send us a private message on the official Movavi Facebook page – we’ll check everything.

Best regards,
Movavi Team

Rated 5 out of 5 stars

just GREAT

just GREAT. awesome GREAT :))

13 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

Thank you so much for your amazing feedback!

Best regards,
Movavi Team

Rated 1 out of 5 stars

Too many ads

Too many ads, new version of the software is cumbersome to use. I canceled and trying to get a refund and there is absolutely no way to contact customer service…..

And now I have to join your Facebook group to be able to contact customer service?? ! Wow. Very poor communication system. I guess you know your software is a mess.

9 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We’re sorry to hear about your experience.

Please send us a private message via our official Facebook page with more details about your case. We’ll take a closer look.

Best regards,
Movavi Team

Rated 1 out of 5 stars

SCAM

the fact that you market it as free and after i finish editing you force me to buy is just pethatic im never paying this app a penny everything is behind a paywall

9 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

We’re sorry you feel this way. The free trial is designed to let users explore the editor before purchasing, but it does have certain limitations, including export restrictions. The full version removes these restrictions.

We always aim to make the trial limitations clear and provide this information on our website.

Please contact us via our official Facebook page in a private message, and we’ll do our best to help and improve your experience.

Best regards,
Movavi Team

Rated 1 out of 5 stars

Hidden sneaky fees make it a rip off.

The software is OK but the company is predatory and sneaky. I paid a licence registration fee (not a free trial) and it said it gave access to the software so that movies could be created without watermarks. But this wasn’t true - they will still add watermarks unless you pay extra. These extra costs were almost double the licence fee and appear mysteriously at the end after you create a movie and try to export it. They suddenly require extra payment. These are sneaky charges that are hidden until the last step and have no choice but to pay. A sneaky rip off.

9 August 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi!

Thank you for your kind words about the software. We’re sorry to hear that you had a negative experience.

We always try to be as transparent as possible about the limitations of the free trial and explain what is included. A paid subscription or license removes these trial limitations and gives you full access to the available features.

Please contact us via our official Facebook page in a private message, and we'll take a closer look at your case.

Best regards,
Movavi Team

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