Topaz Labs Reviews 

56,719
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,684 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the software for its exceptionally powerful ability to upscale low-resolution images, enhance fine details, and restore damaged old photographs with truly impressive clarity. Many users find the desktop programs easy to navigate and very helpful for efficiently improving their daily creative and professional visual workflows. Some reviewers were not happy with restrictive subscription terms, unexpected limitations on features, and frequent software crashes during heavy processing tasks. A few other people also felt that certain automatic enhancement tools occasionally produced unnatural, waxy results on human faces and complex natural textures.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised the excellent results in... See more

User experience

Users describe ambiguous interactions with user experience, as some consumers praise the intuitive controls... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the excellent results from tools like... See more

Application

Clients share ambiguous opinions on application, with many reviewers praising the software for being easy to... See more

Subscription

Customers consistently note negative experiences with subscription, expressing widespread frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Each tool is a little confusing but trial and error provides the answers. At the moment Photo Restoration is amazing. It helps on old scans of old photos either black and white or color. It correct... See more

Company replied

Rated 3 out of 5 stars

I used to be impressed by the upscale, unblur, Wonder models and workflows. They implemented C2PA in early August 2026 and it somehow messes the metadata of the image files. When using an image view... See more

Company replied

Rated 3 out of 5 stars

The company is fine. The website is easy to navigate signing up and cancelling straight forward. No hidden fees. They, like most of these companies are a bit vague about credits, what they’re for, w... See more

Company replied

Rated 5 out of 5 stars

I have only used Topaz Video. I have used it for a variety of tasks. I usually use it to upscale AI generated videos. I typically use Proteus and Gaia in combination for this. Those two models do a go... See more

Company replied



Company details

  1. Software Company
  2. also in
  3. Computer Accessories Store

Written by the company

Better photography through machine learning.


Contact info

3.6

Average

TrustScore 3.5 out of 5

57K reviews

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Asks customers to review

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3.6

All reviews

(56,719)

1,717 reviews in the last 12 months

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Rated 1 out of 5 stars

Glitchy software

Glitchy software. Didn't work very well. Good idea if it worked. Not intuitive. Should be clearer what to do.

28 October 2026
Rated 1 out of 5 stars

Shameless treatment

I totally agree with the other reviewer about predatory pricing and disrespect for original users. Fully prepared to solicit guidance and reviews but when making the money this company holds no value for this valuable and trusting input. I cannot imagine a British company taking such an underhand attitude. Shame on you.

3 November 2026
Unprompted review
Rated 2 out of 5 stars

New to this program but frustrated and not impress

I’ll start by saying I’m completely new to this program so it may just be user error but so far my experience hasn’t been as expected. Everything is an automatic overlay that at times the end result is horrible. The unblurr is what finally attracted me to make the purchase and I haven’t been able to unblur a picture yet. The program seems to rely on AI which alters facial features making the person look different. I wasn’t expecting clear, vivid colors and an unblur feature that was unmatched but sadly I will probably cancel if I can’t figure it out. The workflow is not easy. I haven’t figured out how to apply more than one adjustment at a time. It’s just not what I thought- again I’m completely new to this program so I may need more time to adjust but right now I’m frustrated.

27 October 2026
Rated 4 out of 5 stars

Gigapixel AI provides great result…

Gigapixel AI provides great result upsizing low resolution photos. Compared to competitors the added details looks natural. I’ve been a Topaz customer for a long time and prefer the older perpetual license model so I only gave 5 stars. I will most likely cancel my subscription after my current resizing projects are finished.

25 October 2026

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