Winedrops Reviews 

20,767
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 8,445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the wine, noting that the bottles taste exceptional while remaining available at very reasonable prices compared to supermarkets. Consumers also point out the impressive variety of choices and state that orders usually arrive promptly with very smooth delivery communication and helpful updates. However, some customers also noted unexpected annual subscription fees that were tied to their initial promotional wine purchases and membership terms. A few people experienced frustrating delivery delays, missing items in boxes, or difficult interactions with external courier services handling the packages.

What people talk about most

Price

Customers consistently note positive experiences with price, highlighting fantastic savings and affordable... See more

Product

People report positive experiences with product, highlighting a fantastic range of delicious wines and... See more

Value for money

Consumers find value for money to be positive, frequently highlighting fantastic price savings and affordable... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am happy to report that I received an immediate response from customer service via email and then they followed up with a phone call from a real person. We chatted about my issues which resulted i... See more

Rated 4 out of 5 stars

Good wine at decent prices. Soblong as you don't get taken in by some of the prices listed as the real retail price. Not 5 stars because of the sneaky way they take a years worth of subscription off... See more

Rated 4 out of 5 stars

The wine is excellentl no complates what so ever, but perhaps it’s me but it’s easy to get into a mix up when placing a order, but as stated before great wine, JAMES MANSON

Rated 5 out of 5 stars

Was a bit unsure to begin with about the membership fee. However I purchased a case of wine which arrived within 4 days, and the wine is honestly stunning. For the same price as a supermarket wine th... See more


Company details

  1. Wine Store

Written by the company

We're the wine club that saves you up to 80% on your favourites. We cut out the middleman, going direct to the winemaker to get your the best prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(20,767)

8,191 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total scam

Total scam, order wine and you have to join on a free trial, cancelled my subscription in time but was still charged £119 for a years membership, go somewhere else or it will end up costing you.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Emailed about an order at 8pm on a…

Emailed about an order at 8pm on a Sunday and got a response and resolution to the issue within 20 minutes!! Another fantastic interaction with their customer service team, Glenda couldn’t have been more helpful!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, easy to use, fair and good prices. Pay a membership fee yearly to be able to order wine at a discount! You do save money!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

At first i thought this was a scam!

At first i thought this was a scam!
i took a gamble when i saw Whispering Angel at 9.99??
I ordered a box and it arrived,
everything i have purchased since is exactly as described . Amazing wine, Fantastic customer service ! I’m impressed and very happy 😊 x thank you

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, great product and promoting of an amazing wine, I would have never have tried. Great to see wines of this quality being pushed as opposed to the standard high street offerings.... keep up the good work, I'll defo be buying again

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Great choice of wines.

Great choice of wines.
Really good value.
I recently saw wine on sale on duty-free which is effectively the same price as Winedrops.
The chaser is a great way to try different wines at very competitive prices

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Wine heaven

Great quality wines at reasonable prices and some exceptional wines at incredible prices.
Excellent App.

6 September 2026
Unprompted review

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