Ride Inspect Reviews 

131
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient service, often highlighting same-day inspections and quick report delivery. Many commend the staff for being helpful, professional, and providing thorough explanations. Reviewers appreciate the detailed reports with photos, which instill confidence and assist in purchase decisions, often saving them from problematic purchases. However, some customers also noted significant discrepancies in inspection findings, with reports sometimes failing to identify major issues like extensive body damage, critical mechanical faults, or misrepresenting service history.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its efficiency, thoroughness, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Product

Users describe ambiguous interactions with the product, with some finding the inspection worthwhile and... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the thoroughness... See more

Response time

Reviewers mention positive feedback about response time, with many customers highlighting the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our inspection took place promptly (we paid for the priority service). We had a phone call as stated in our package to explain different aspects of the report, prior to us reading the report which was... See more

Rated 5 out of 5 stars

Super happy with Ride Inspect. The inspection was really detailed and easy to understand, you can tell they know their stuff. Customer service over the phone was awesome—friendly and helpful. Plus, t... See more

Rated 5 out of 5 stars

There was a very quick response time. Ayman was fantastic and very understanding. He conducted a thorough inspection and detailed his analysis. Despite my little knowledge on cars, he explained everyt... See more

Rated 5 out of 5 stars

I used their last week for a car I found online, and I'm so glad I did. The inspection was finished within a day, and the report was incredibly detailed. They uncovered rust issues underneath the fram... See more


Company details

  1. Car Inspection Station

Written by the company

Ride Inspect is based in Melbourne, Victoria, and proudly operates as a 100% Australian-owned business. Our team comprises fully qualified and insured mobile mechanics stationed strategically to provide expertise in pre-purchase car inspections. We offer unparalleled support for private used car buyers, dealers, financiers, and insurers. Ride Inspect delivers valuable insights into vehicles, covering finance status, write-off history, registration details, theft records, and odometer accuracy. Notably, Ride Inspect CarHistory reports also provide information on ANCAP Safety, Pollution, and Green car ratings, offering a comprehensive overview for your peace of mind.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

131 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(131)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Same day turnover (within hours)
Wrote a whole report stating exactly what needed fixing

Thankyou AK & Thankyou Ride Inspect

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Excellent service w. I booked the inspection at 2pm and it was completed at 7pm the same day, which is impressive, especially during a very busy period on December 23rd.
The mechanic AK was professional, punctual, and explained everything very clearly.
As someone with limited mechanical knowledge, I really appreciated how easy it was to understand the report and his explanations.
Highly recommend for anyone buying a vehicle with confidence.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Adam provided us with excellent service. He answered our calls straight away despite being busy and was kind, patient, flexible with our requests / constant changes (due to owner differing time availabilities). Importantly he was efficient and completed the inspection within the time frame and provided a thorough report that guided our decision.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Being interstate I had some concerns not being able to view the car in person before purchasing. Ride inspect went above and beyond and giving me piece of mind to buy the vehicle.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous fantastic service…

Absolutely fabulous fantastic service and work said exactly what i ask for i was interstate and ask them to inspect a caravan before i drove 1700km to pick up will definitely recommend to all my friends and followers 10 star rating for Ride and inspect full report photos and extremely informative polite and always helpful thanks again ride and inspect team

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the car inspection…

Very happy with the car inspection today. I had an interstate inspection booked in with redbook for 5 days from now (earliest they had) and I wanted to see if I can get the car inspected earlier. I called Ride Inspect at 2 pm, they arranged to inspect the car at 5 pm same day. Adam called me after the inspection and I ended up purchasing the car on the same day. I received a very thorough report. Thank you for your help today. Nice guys and very helpful too.

11 December 2025
Unprompted review
Rated 4 out of 5 stars

I recommend these guys

I recommend these guys, they were very easy to deal with, able to do an inspection at short notice and good value for money. A verbal update from the mechanic was very good, sounded like a very thorough inspection. Only slight downside was that the physical report lacked the detail that was discussed verbally.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I recently booked a pre-purchase…NSW buyer’s

I recently booked a pre-purchase inspection through RideInspect, and the service was outstanding from start to finish. The inspection was extremely thorough — everything from mechanical components to paintwork, tyres, electronics, and even the test drive was covered in detail.

The report was delivered quickly and included clear photos, videos, and easy-to-understand comments. What really stood out was the honest and practical advice. It gave me full confidence in my buying decision and helped me avoid unexpected costs.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Five Stars

Great service, I called in the morning, spoke to a lovely man who was very helpful. The mechanic that was assigned was very prompt, came out that afternoon and communicated with me about everything and then sent through detailed reports and made my decision to purchase the car very easy. I would definitely use Ride Inspect again and would happily recommend them to family and friends with confidence.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

They were very easy to deal with, very efficient, professional and provided a good, detailed report. Inspection was done the next day. Highly recommended.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Ride Inspect provided an awesome service

Ride Inspect provided an awesome service, they did the inspection the same day I called them and before the end of the day, I got the report also. The report was very detailed and everything was clearly understandable. They gave me a call too immeditaely after the inspection to explain the car condition and suggest whether it's worth buying or not. I would definitely recommend them, specifically for their quick same day service.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a full inspection completed…

I had a full inspection completed before buying my used car, and the inspector answered all my questions professionally. I'd definitely recommend this service if you want to avoid unexpected issues later on.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I am so so happy that I used Ride…

I am so so happy that I used Ride Inspect, the person who assisted me with inspections was absolutely brilliant. As I am based in Adelaide (female) and purchasing a particular vehicle from Sydney, I needed someone who could be my eyes and inspect the car for me. I now know how extremely lucky I was that AK was that person. He went through the whole vehicle, inspecting and reporting everything he found, good or bad. Checklists, photos and deciphering any wear and tear that is in line with the age or vehicle type was all in the report. AK then called me to discuss in depth every little detail in the report and answer any questions I had. He was so easy to talk to, extremely helpful and so respectful. I would recommend AK 150% to anyone and everyone, particularly those like me who don't know what to look for when purchasing a vehicle. With Ride Inspect and AK, you know that you will get an educated and honest report for you.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

I used their last week for a car I…

I used their last week for a car I found online, and I'm so glad I did. The inspection was finished within a day, and the report was incredibly detailed. They uncovered rust issues underneath the frame that the seller conveniently failed to mention. I’m relieved I didn’t skip the inspection.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Super happy with Ride Inspect

Super happy with Ride Inspect. The inspection was really detailed and easy to understand, you can tell they know their stuff. Customer service over the phone was awesome—friendly and helpful. Plus, they got the report back to me really quickly. Would definitely use them again

25 November 2025
Unprompted review

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