Must be good as had to wait a week to get booking. Very pleased with the detailed report with many photos and follow up call by mechanic. Thanks to mechanic assessment of battery the car yard agree... See more
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Review summary
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Reviews shaping this summary
Once the report was emailed to me I received a phone call asking me if I needed any more information. I was very happy with the service. Will definitely let my friends know too, if anyone is looking... See more
I honestly wouldn’t buy a used car without first using this service. It is a no brainer. So impressed by the level of detail in reporting and customer service. Money well spent. Thanks to both Jason a... See more
It was easy to book with my NRMA membership, and the inspection was done in a good timeframe so we could decide on whether we’d buy the car (all done within a week). I booked on the Sunday and the in... See more
Company details
Written by the company
Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection
We'll refund or transfer your booking if the vehicle sells before your scheduled pre-purchase inspection.
Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
4.5
Excellent
4K reviews
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Car inspection
Inspector gave me all the necessary information and clarified my doubts
27 August 2026
I was very impressed with the level of…
I was very impressed with the level of detail received, along with the detailed photos. The vehicle seller was also impressed with the friendly service person.
2 September 2026
All went smoothly
Happy with the service... on time and very detailed. Nice guy that did the inspection 🙂
2 September 2026
Excellent service
Excellent service, and knowledge. Highly recommend before buying a car.
1 September 2026
Professional worth for money.
2 September 2026
Very helpful service
Very helpful service. The report was comprehensive enough, well laid out and easy to understand and interpret. Quick follow-up call with Jason after the inspection was very reassuring. Made a big, scary purchase less intimidating.
28 August 2026
Detailed and professional spot on review review of the…
Detailed and professional review of the vehicle
28 August 2026
The Inspection was first class
The INspection was first class, and the inspector phoned me almost as soon as the off report dropped into my inbox. He was well informed, took an interest in why I was purchasing the car and gave me feedback about the specific areas of the car he thought were worse mentioning.
All in all a great experience, one that filled me with confidence about the purchase.
1 September 2026
I paid the top dollar amount to get it…
I paid the top dollar amount to get it down asap and it still took a week. I did $100 back but still.
5 August 2026
No detail involved
The inspection took 5 days to book. The inspection did not involve starting the car or driving it. Only external features were assessed. Not worth the money in my opinion.
31 August 2026
They are scammers
They are scammers, when I call customer service they pick up the phone but put me on whole then hang up on me, they thought I was going to cancel my booking. Such a scammer rebook
2 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Worst inspection ever
Worst inspection ever. Bought the car with the pre inspection saying car was pretty good with a few minor issues. Bought the car without a RWC on the grounds of this inspection. When it went for the RWC major flaws were found and as the mechanic said they must of been blind to miss these mistakes.
The major misses where the 3cracked engine mounts
Which now I’ve been informed that Alfa Romeo stoped making 5 years ago ,definitely wouldn’t of bought the car, the rear brakes and discs where below legal tolerance and the front lower control bushes were completely perished as your report suggested slightly worn but ok.
28 August 2026
Reply from RedBook Inspect
Hi Mark,
Thanks for leaving a review of our inspection service.
We can see on the report the inspector noted issues with the vehicles tyres, lights, seatbelts and found fluid leaks all of which may cause issues with the vehicle passing roadworthy.
Are you able to advise of the further issues that weren't identified?
Regards,
The Redbook Inspect TEam.
Quick response time
Quick response time, very thorough. However I did need to ask a friend (retired mechanic) what it all meant ☹️
27 August 2026
Would recommend
Sent a very detailed report with lots of photos and gave me peace of mind!
27 August 2026
The well explained breakdown of the…
The well explained breakdown of the review inspection
26 August 2026
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