The switching services with them were very quick for the electricity. Like no kidding, it’s instant.
Company replied
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The switching services with them were very quick for the electricity. Like no kidding, it’s instant.
Company replied
Well, this app could accomplish its primary goal to remind me about the events that I with my goldfish memory can’t remember😂 The interface is pretty convenient and there is room for customization.
Company replied
You are the best for me and i hope that i can stay with you the rest of my life. I, have confidence about you and is a real good feling to know that you take good care. Thank you very much. Julio Truj... See more
Company replied
always looking for the best result,quick and no hassle.
Company replied
Mit unserem kostenlosen & ausgezeichneten Wechselassistenten wollen wir von remind.me allen Verbrauchern dabei helfen, nie wieder zu viel für Strom und Gas zu zahlen. Wir garantieren Ihnen immer die besten Anbieter mit den besten Preisen und das Jahr für Jahr vollkommen kostenlos und ohne eigenen Aufwand. Schluss mit Vertragschaos und lästigen Preisvergleichen dank remind.me.
Rosenstraße 16, 10178, Berlin, Germany
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Very disappointing experience with remind.me
I used remind.me as an intermediary for moving my electricity contract to a new address. Unfortunately, instead of making the process easier, the service created even more confusion and delays.
In my case, the issue has still not been solved after several months. I exchanged multiple emails with customer support, provided the requested information, and even followed up by phone. Still, the process remains unclear and unfinished.
What is especially frustrating is that every time I contact support, it feels like a new person looks at the case without full context. I receive generic replies, but no real solution. At some point, I was even told that internal tickets had been closed because there was no response from the energy provider. As a customer, this is very disappointing, because I expected remind.me to manage exactly this kind of communication.
For a service that is supposed to help with contract changes and moving addresses, this experience has been very poor. After months of waiting, I still do not have a clear final status for my new address.
Based on my experience, it would probably have been much easier to contact the energy provider directly and handle everything myself. Using remind.me as an intermediary did not save time or effort — it made the process more complicated.
I cannot recommend this service for moving or changing an electricity contract.
Reply from remind.me
The switching services with them were very quick for the electricity. Like no kidding, it’s instant.
Reply from remind.me
You are the best for me and i hope that i can stay with you the rest of my life. I, have confidence about you and is a real good feling to know that you take good care. Thank you very much. Julio Trujillo.
Reply from remind.me
I reached out to them twice when I was in the process of moving to another apartment. Naturally, in this situation I was already more stressed than usual. Both times I received a generic email along the lines of "because our service is so great and desired it will take us longer to answer". A little suspicious that this situation was unchanged over a time frame of more than a whole year.
The last email I sent was answered with a delay of over a whole month. Completely unacceptable in my opinion.
Additionally, the last electricity provider they chose for me was a total pain in the ... to deal with.
Instead of having to be dependent on a secondary service I now simply compare electricity contracts yearly myself. And I get to keep the bonus, too.
I can't recommend this service to anyone.
Reply from remind.me
Well, this app could accomplish its primary goal to remind me about the events that I with my goldfish memory can’t remember😂 The interface is pretty convenient and there is room for customization.
Reply from remind.me
No help from the service provider once you get in trouble. I´ve been trying to cancel electricity contract for the last 1.5 years after moving out from Germany and they have not manage to do that despite getting all the informaiton and documents. The service provide of electricity will just continue charging your account.. its easier to manage to contracts directly.
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