Speedvel Reviews 

13
TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

13 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(13)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Still experiencing hard time getting…

Still experiencing hard time getting satisfactory refund on the sea turtle themed “crystal” wind chime. My credit card was charged$43.48 on 7-5-26. I’m not getting a very positive result from your company on this problem. The wind chime was nothing like advertised, it’s stamped out of plastic, NOTONE CRYSTAL PRISM on it. I want my money back.

3 August 2026
Unprompted review
Speedvel logo

Reply from Speedvel

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@speedvel.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 2 out of 5 stars

The turtle chime looks cheap and is…

The turtle chime looks cheap and is small. Thought it would be bigger than it was.

3 August 2026
Unprompted review
Speedvel logo

Reply from Speedvel

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@speedvel.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 3 out of 5 stars

Deliveried damaged .

It was deliveried damaged and (emailed a notice) was getting ready to return the broken one for a replacement when they emailed me back telling me they didn't have a clue what was sent to me. Some company? It was a waste of money. I was even paying for the return. No, I am not happy with this company. Another internet scam as far as I'm concerned.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising
They showed a beautiful crystal sun catcher on the website but sent a cheap little plastic imitation copy. No way can this cast prisms as advertised, It's typical bait and switch. Do not buy from this company they do not adhere to their 90 day guarantee and send cheap imitations of what is advertised.

Response to their reply:
I did contact your customer service prior to filing a dispute and this was their final response.
We genuinely appreciate your patience throughout this process.
"To demonstrate our utmost sincerity, we have pushed our authorization to the limit and can offer a final compensation of 8 USD, with no return required."

You totally ignored the fact that you showed a stunning CRYSTAL suncatcher on your website and sent out a small plastic copy of the one displayed on your website. Your customer service does not live up to your website 90 day satisfaction guarantee.

24 July 2026
Unprompted review
Speedvel logo

Reply from Speedvel

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@speedvel.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 1 out of 5 stars

False Advertising

Item receive was inferior to the one advertised. It was a lot smaller, was made of plastic, had no crystals at all as shown in the advertisement. False Advertising. I have been ripped off.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

U Got Sense!!!

The sign I got from you is awsome. I took a picture of it and posted it on Facebook yesterday,,the response I got was Great,,People Loved it...See there is something about me that loves to see people smile,,my friends and family tell me I should do stand up comedy because of my sense of Humor..And if that sign didn't make you laugh then I give up..

9 June 2026
Unprompted review

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