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Nuovva Reviews 

954
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 918 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and beautiful design of the cookware, noting that the items feel sturdy and arrive remarkably fast. People also mention that the customer service team is exceptionally helpful and always resolves delivery issues promptly. Some reviewers were not happy with certain pans, specifically noting that food tended to stick heavily to the stainless steel surfaces and proved quite difficult to clean afterward. A few consumers experienced frustrating challenges when cooking everyday items like eggs, finding that food burned onto the bottom despite using standard methods. Additionally, a couple of buyers encountered minor shipping delays or damaged packaging during transit.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the cookware is well-made, heats evenly, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the cookware is well-made,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptional promptness... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient support that... See more

Price

Customers had positive experiences with price, consistently highlighting great value and affordable rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my two pans and my daughter loved them so when she refurbished her kitchen I bought her two pans of her choice. Unfortunately one pan was damaged in transit and this was replaced immediate... See more

Company replied

Rated 5 out of 5 stars

Beautiful quality work. This is my third cast iron bread pan and this time I've decided to expand my cast iron skillet collection. No regret! To begin with packaging and delivery - excellent care!Than... See more

Company replied

Rated 5 out of 5 stars

Lovely products. Our wok came with a small scratch, likely from the screwdriver they included to assemble the handle (which was a nice touch). Customer services were great and arranged a speedy... See more

Company replied

Rated 5 out of 5 stars

I got the copper pan set and the copper knife block set absolutely loveee it all. Only 1 problem with knife set is the biggest knife is still very slim maybe adding a chunkier knife to the mix would m... See more

Company replied



Company details

  1. Kitchen Supply Store
  2. Chinaware Store
  3. Countertop Store
  4. Home Goods Store

About Nuovva

Written by the company

Nuovva Cookware
Welcome to Nuovva

Where great cookware meets everyday cooking joy.

Nuovva was born from a simple belief: cooking should feel effortless and quality cookware should never be out of reach. Founded by former professional chef Emily Goldsmith, Nuovva takes inspiration from real kitchens and real cooks. Whether you’re preparing weekday meals or perfecting a signature dish, your cookware should support you - not slow you down.

After years working in top London restaurants and private kitchens across the US, Emily saw the same challenge everywhere: brilliant cooks using sub-par equipment that cost far too much. Nuovva was created to change that, delivering professional-grade performance, incredible durability and beautiful modern design at a price that makes sense.

Every collection is engineered for heat distribution, comfort, balance and ease of use. No harmful pollutants like PFAs, just cookware you’ll love to cook with every day.

Cookware for Every Kitchen
  • Granite – everyday ease, non-stick convenience
  • Stainless Steel – precision, control and longevity
  • Cast Iron – unmatched heat retention and flavour

Whatever your cooking style, we make cookware designed to elevate it.

With 15,000+ five-star customer reviews, we’re proud not just of our products but of the community behind them: families, home cooks, students, professionals and food lovers across the world.

Nuovva isn’t just a brand. It’s a growing movement of people who believe that good cookware matters. We listen, improve and innovate based on real customer feedback, because the best kitchens are built together.

Welcome to Nuovva: let’s make cooking extraordinary, one meal at a time.

Built for Kitchens That Work

Written by the company

Quality You Can See, Performance You Can Trust
Nuovva crafts cookware that combines thoughtful design, lasting functionality and effortless usability. Every pan and pot is engineered for real kitchens and real cooks, whether you’re experimenting with recipes, cooking for family or hosting friends.

Why Choose Nuovva

Real Benefits. Real Cooking Joy.

  • Effortless Cooking: smart design that makes prep and cleanup easier.
  • Healthier Meals: precise heat and non-toxic materials preserve nutrients.
  • Versatile Collections: cookware that adapts to any recipe or kitchen style.
  • Time-Saving Performance: fast, even heating so dishes cook perfectly.
  • Long-Term Value: professional-grade quality without the premium price.

Contact info

Promotion box for Nuovva

Seasonal Sale Continues 🔥

Professional-grade cookware, now half price for a limited time

4.5

Excellent

TrustScore 4.5 out of 5

954 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(954)

914 reviews in the last 12 months

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Rated 5 out of 5 stars

My new favourite cooking item.

I recently bought the 20cm Dutch oven in teal. It is a great size for a single person. I managed to get three good sized portions out of it. I've just used it on my hob so far. It cooks wonderfully and clean up is easy. The lid fits perfectly and I'm sure I'll get years of use out of it. The only downside is the bottom is really smooth and because I live on a Narrowboat my hob has a slight slope and it slides across the hob when I move on the boat. I have to wedge it on the ring with my kettle. But it's a thing of beauty. I've not stopped using it since I got it last week.

4 September 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Alan,

We are absolutely beaming reading this!
Knowing our 20cm Dutch oven has officially claimed the title of your new favorite kitchen companion completely makes our week.Thank you so much for bringing us along on your floating adventures may it bring you delicious, wonderfully easy meals for miles and miles to come! 🌊👨‍🍳🔥

Warmest, happiest regards,
The Nuovva Team

Rated 5 out of 5 stars

Great service when product was received…

Great service when product was received we were very impressed
Would recommend the silicone utensils and chopping board to everyone

29 August 2026
Nuovva logo

Reply from Nuovva

Hi Pamela,

Thank you for the fantastic review! ⭐
We are absolutely delighted that you were impressed with your 17pc Grey Silicone Kitchen Utensil & Knife Set! Knowing that both the silicone utensils and the chopping board earned your top recommendation truly makes our day. Thank you for choosing Nuovva and for sharing the love. We wish you many happy hours cooking in the kitchen! 👨‍🍳🙌

Warmest regards,
The Nuovva Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, so helpful, friendly and polite . High quality products and fast delivery. Can’t recommend highly enough and would definitely use again

17 August 2026
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Reply from Nuovva

Hi Deborah,

Thank you so much for the glowing review! ⭐
We are absolutely thrilled to hear that you had such a great experience with our team, and that you're loving the quality of your items! Knowing that our support left a friendly, helpful impression means everything to us. You recommendation and continued support truly make our day. Thank you for being part of the Nuovva family, and we can't wait to serve you again soon! 🍳🙌

Warmest regards,
The Nuovva Team

Rated 5 out of 5 stars

Now on my second order from Nuvonna

Now on my second order from Nuvonna, cast iron pan set and a stainless steel set . If a Michelin star chef uses them then they have to be good and they are !

29 August 2026
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Reply from Nuovva

Hi Alex,

WOW! A second order?!
You are officially a Nuovva legend! 🎉🍳
We are absolutely buzzing reading this!
Having our cast iron and stainless steel sets in your kitchen arsenal and getting the seal of approval against Michelin-star standards is the ultimate compliment! 👨‍🍳🔥
Thank you so much for the incredible support and for being such a fantastic part of the Nuovva family. 🙌

Warmest regards,
The Nuovva Team 🚀

Rated 4 out of 5 stars

Great product

Great product, prompt delivery but the box was quite battered and damaged which was upsetting as it was a present. Would recommend the knives though. Very stylish and good quality.

17 August 2026
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Reply from Nuovva

Hi Kirsty,

Thank you so much for taking the time to share your feedback!
We are so glad to hear that you love the quality of the knives, and we really appreciate your recommendation. However, we are so sorry that the box arrived battered and damaged. We completely understand how upsetting that is, and it’s certainly not the presentation we want for our customers. 💔
We'll be sure to pass your notes along to our courier team to make sure packaging is handled with much more care in the future.
Thank you again for your kindness, support, and honest review.

Warmest regards,
The Nuovva Team

Rated 5 out of 5 stars

The pans are beautiful quality

The pans are beautiful quality. A real value for money.
Solid quality
Customer support was outstanding
Very recommend

28 August 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi P H,

Thank you so much for the wonderful review! ⭐
We are absolutely delighted to hear that you're loving the quality and value of your new pans! ✨ Knowing our customer support team delivered an outstanding experience for you means the world to us.Your recommendation is the highest compliment we could receive! Thank you for choosing Nuovva.

Warmest regards,
The Nuovva Team

Rated 1 out of 5 stars

Crap

Used the pan for the first time, followed the exact protocol.
Cooked ok but trying to clean it was a waste of time.
Looks 10yrs old..
Glad I got it a a decent discount..
It’s in the bin already..
IMO don’t bother.
Had better pans from Asda

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, speedy delivery Quality product

28 August 2026
Nuovva logo

Reply from Nuovva

Hi Mary,

We’re thrilled your 2-Piece Stainless Steel Frying Pan Set arrived super fast and delivered on quality. From quick morning eggs to major dinner sears, those two are ready to rock your kitchen! 🍳🔥Thanks for the love.

Happy cooking👨‍🍳
The Nuovva Team

Rated 5 out of 5 stars

Five star

Great quality product

27 August 2026
Nuovva logo

Reply from Nuovva

Hi Zainab,

We’re so pleased to hear you’re loving the quality of your stainless steel set. We put a lot of care into making cookware that’s built to last, and it’s wonderful to know it’s making a great addition to your kitchen.

Happy cooking! 🍳✨
The Nuovva Team

Rated 5 out of 5 stars

Light and easy to clean

Initial use of the pans gave results different from when using my previous non-stick ones. The people at Nuovva were very helpful and encouraging.
The pans are surprisingly light and easy to clean.

28 August 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi David,

We really appreciate you giving Nuovva a chance! ❤️
It’s completely normal for a new pan to feel a little different at first, especially when switching from traditional non-stick.We’re especially happy our team could be there to guide and encourage you along the way. Here’s to many more effortless meals and easy clean-ups!

Happy cooking! 🍳✨
The Nuovva Team

Rated 2 out of 5 stars

I recieved my order yesterday

I recieved my order yesterday, couldnt wait to try them... had the stainless steel set... cooked my son a bacon egg sandwhich using the small frying pan and it stuck terrible, even with oil ! Egg took ages to get off as well, the whole idea was the non stick! So unfortunately I'll be returning the whole set... really disappointed... im still waiting on a response.

3 September 2026
Unprompted review
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Reply from Nuovva

Hi Sam,

We’re so sorry to hear about your experience with your new cookware set, and we completely understand your frustration ,this certainly isn't the standard we aim to provide. Unfortunately, we haven’t been able to locate your order details from your review. We previously requested your information via Trustpilot, but as we haven't heard back yet, we want to make sure we get this resolved for you.Please contact us directly at customerservice@nuovva.co.uk with the following details:
Full name,Email address used for the purchase ,Order number
Once we receive your email, our team will make this a top priority and get back to you as quickly as possible to assist with a resolution. Thank you for your patience, and we hope to get this sorted out for you very soon.

Kind regards,
The Nuovva Team

Rated 3 out of 5 stars

Money saver!!!

Good value for money

26 August 2026
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Reply from Nuovva

Hi Florencio,

We’re truly sorry to hear that your order hasn’t lived up to expectations. We completely understand how disappointing that must be. We’d really like the chance to look into this properly and put things right for you. A member of our support team has just sent you a direct email so we can gather a few more details and work toward a quick, suitable solution.
Thank you for giving us the opportunity to resolve this.
We truly appreciate your time and patience.

Warm regards,
The Nuovva Team

Rated 5 out of 5 stars

Very good service

26 August 2026
Nuovva logo

Reply from Nuovva

Hi Michael,

Thank you so much for the feedback. Knowing you had a great experience with our service means a lot to the whole team, we're always here to help whenever you need us! 🙌✨

Cheers,
The Nuovva Team

Rated 5 out of 5 stars
Nuovva logo

Reply from Nuovva

Hi Mary,

Thank you so much for the great feedback! 🌟
We're thrilled to hear you're loving the sharpness and comfort of your new knife set.
Thank you for choosing Nuovva ! 💛

Cheers,
The Nuovva Team

Rated 5 out of 5 stars

I bought stainless steel pan set and…

I bought stainless steel pan set and cast iron skillet.stainless steel pans are lovely but cast iron skillet came slightly damaged.I emailed them and got quick response. They replaced in just two days and arranged collection of the damaged items as well.very nice experience with Nuovva.

25 August 2026
Nuovva logo

Reply from Nuovva

Hi Diwaliben,

Thank you so much for taking the time to share your experience. While we always aim for perfection, accidents can happen in transit, so we're thrilled our customer care team was able to get that cast iron skillet swapped out for you in just two days with zero hassle.Thank you for your patience, your kindness, and for choosing Nuovva for your kitchen.We hope both your stainless steel pans and new skillet bring you endless delicious meals! 🍳✨

Happy cooking🔥
The Nuovva Team

Rated 3 out of 5 stars

I don’t rate the frying pans but the pots are good

I don’t rate the frying pans, they discolour and stain from day 1 and look grubby quickly needing loads of maintenance and soaking and they look old after one use but the pots are good as they generally contain liquid not oil. The customer service has been excellent though and they offered either a refund or replacement for the frying pans for the discolouration.

24 August 2026
Unprompted review
Nuovva logo

Reply from Nuovva

Hi Sally,

Thank you for sharing your feedback with us!
We are so sorry to hear that the frying pans didn't meet your expectations.However, we are really happy to hear you're enjoying the pots, and even happier that our customer service team was able to step in and offer a refund or replacement to make things right for you! 🌟
If you ever have any further questions or run into any other issues, please don't hesitate to contact us directly at customerservice@nuovva.co.uk.

Thank you again for your patience and for being a valued customer!

Kind regards,
The Nuovva Team

Rated 5 out of 5 stars

Fantastic products

Quick delivery and so far we've been very impressed with our new products. They cook well, are a good weight and clean well. They look incredibly well made and I'm just wondering what to buy next to add to my collection.

25 August 2026
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Reply from Nuovva

Hi Kerry,

Now this is the kind of review that makes our whole team do a happy dance. 💃🔥Nothing beats pulling out cookware that just works and looks good doing it.
As for what to hoard next... that’s a dangerous question! 😈
Tell us what you’re usually whipping up in the kitchen,are we talking searing steak, slinging pasta, or baking bread? and we’ll tell you which piece deserves the next burner on your stove. 🍳✨
Huge thanks for the love 🙌

Cheers,
The Nuovva Team

Rated 1 out of 5 stars

They were not as expected

They were not as expected - they didn’t cook well at all everything stick to the pan no matter how I done out. I seasoned it (oiled it) they rusted straight away too. They had to go in the bin and the weight of them. Worst plans I’ve ever bought

13 August 2026
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Reply from Nuovva

Hi Jenny, '

We’re truly sorry to hear that your new pan hasn’t lived up to expectations. We completely understand how disappointing this must have been. We’d really appreciate the opportunity to look into this properly and put things right. A member of our support team has sent you an email directly so we can gather a little more information and work towards a suitable solution.
Thank you for giving us the chance to resolve this, and we genuinely appreciate your patience.

Warm regards,
The Nuovva Team

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