I bought two plain greyish side plates for my partner who is fed up with using my pretty decorated (mostly with little animals, Moomins, brightly coloured flowers,etc) ones for his morning toast and m... See more
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Review summary
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Stainless Steel Frying Pans and SS Oven Baking Trays. Quality First Class Prices Great with Double Discount on pans having been emailed a Discount Code following the Trays purchased the day... See more
The team was extremely helpful to ensure that we purchased the correct cooking pan for our needs. As soon as we walked into the shoo we were greeted with a team member who welcomed us to the shop and... See more
Procook were great. Evri were a disaster. A week on I still have no idea what they did with £100 worth of goods, despite over six emails, but as soon as I contacted Procook ( whom had done nothing wro... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
10 Indurent Park, GL10 3EZ, Gloucester, United Kingdom
- 0330 100 1010
- care@procook.co.uk
- www.procook.co.uk
4.8
Excellent
191K reviews
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An excellent all round experience
The items I bought were of very good quality, a reasonable price and the staff were extremely efficient, pleasant, friendly and helpful
4 November 2026
Excellent service and great product
1 November 2026
The quality of goods was excellent and…
The quality of goods was excellent and staff member was very pleasant helpful and knowledgeable
4 November 2026
It was my first trip into procook
It was my first trip into pro. Cook and had a look around. I did have to get some utensils for my kitchen and the member of staff that helped me was absolutely brilliant need more staff like this in other shops
4 November 2026
friendly atmosphere and listening to…
friendly atmosphere and listening to the customers
4 November 2026
The staff were very friendly and…
The staff were very friendly and helpful especially as the dinner set was out of stock so they ordered one for home delivery
4 November 2026
Plenty of stock available
Plenty of stock available. All options clearly explained. Good value.
4 November 2026
Love this shop
Love this shop, a fantastic selection of products. A varied selection of prices from basic right up to ones you may want to save up for, but with every penny.
Staff are friendly and super helpful too
2 November 2026
Really good quality and useful products…
Really good quality and useful products at reasonable prices particularly when they are on sale.
21 October 2026
Very helpful & welcoming staff
Very helpful & welcoming staff - well laid out displays - an agreeable experience all round
4 November 2026
May use AI-assist with repliesRead more
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Useless!
Despite the really popular reviews on this site about Procook, unfortunately my experience was a very sour one indeed. I will not be ordering from them again, this is my first and last order (which will be rejected if it ever arrives). FYI the SLA to respond to an email is 14 days, so dont waste your time. They don't answer socials, the only way to deal with them, is to call and then they just fob you off with excuses. Never ever again.
5 November 2026
Unprompted review
Reply from ProCook
Trustpilot
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
The ordering process was easy and…
The ordering process was easy and delivery was prompt with good communication on progress of delivery
26 October 2026
Every step of the purchase process went…
Every step of the purchase process went smooth , from choosing the items through the website, setting the order, until reaching me
The quality is as good as expected, I recommend ProCook highly to buy from
21 October 2026
Great range of high quality cookware…
Great range of high quality cookware and tableware. Friendly and helpful staff. Products come with a guarantee.
4 November 2026
Wonderful staff and great products…
The products are great and the staff member who served us was very patient with our questions and helpful. I would definitely recommend going to O2 store. Thank you.
31 October 2026
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