MESHKI Reviews 

Returning items is pure robbery if you live outside of AU. It is the last time i order from this website. I had to pay 35 EUR to send the items back which I think is crazy for a well established online store. First and last time I ever order from here.

I usually have a good experience with Meshki but unfortunately that wasn’t the case with the last order. I purchased 3 items, one being a dress for a wedding. The package was delivered with the dress missing. No communication whatsoever that the dress would not be included and was still charged for all three items. After waiting to connect with a rep via chat, they told me it went out of stock and they would forward to a team lead for reimbursement. While waiting, I also received a general email from Meshki stating the item was out of stock and I would get a refund. Now this is where it gets confusing. Judith reached out stating:
“We’ve looked into your order and can confirm that all items were scanned and packed at our warehouse. Each item goes through multiple checks during the pick and pack process to help ensure accuracy before it leaves our facility. A missing item upon delivery suggests the parcel may have been damaged or tampered with while in transit with the courier. Please contact the courier for more information.”
Because the chat rep and the general email I received from Meshki stated the item went out of stock, I knew this was not accurate. I sent a screenshot of the other message and all she said was she would pass it along to a team lead. No apologies or acknowledgment of the incorrect information shared. Not professional for a store with premium pricing.

We contacted meshki less than 10 minutes after placing our order and asked them to cancel it because the customs charges were nearly 17% of the order value. According to their own policy, customers are allowed to request a cancellation within 10 minutes of placing an order.

Despite contacting them within this timeframe, they only responded a day later, saying that the order had already been processed. They even acknowledged that we had contacted them within 10 minutes, yet still claimed they were unable to cancel it. This felt completely unreasonable and disrespectful to us as customers.

When the order arrived and I decided to return it, they deducted an additional £15 from my refund. On top of that, I had already paid the customs charges.

Overall, this was an extremely frustrating and unprofessional experience. Between the customs fees, return deductions, and refusal to honor their own cancellation policy, I ended up losing a significant amount of money. I would not recommend ordering from this company. Be very careful about the additional costs and return policy before placing an order.

MESHKI has quickly become one of my favorite places to shop because the quality of their clothing is genuinely impressive. The fabrics feel luxurious, the pieces are well made, and everything I’ve received has looked just as beautiful in person as it does online. Their customer service has also been excellent, responsive, professional, and helpful whenever I’ve had questions.

The only downside for me is the return policy. Since MESHKI is an online-only retailer, it can be difficult to determine the right size. I’ve noticed that sizing can vary depending on the clothing style and fabric, so an item that fits perfectly in one material may fit completely differently in another. Because of that, I think a more flexible return policy would make the shopping experience much better.

Currently, returns are generally only accepted for damaged items, which can be frustrating when something simply doesn’t fit as expected. For an online store where customers can’t try items on beforehand, allowing returns or exchanges for sizing issues would make a huge difference and give shoppers more confidence when purchasing.

Overall, I love the quality of MESHKI’s clothing and appreciate their outstanding customer service. I just hope they reconsider their return policy to better support online shoppers, especially given the inconsistencies that can occur with sizing across different styles and fabrics.

The dress was great quality but zero stretch denim. which was not described. Unfortunately I have an hourglass figure and this dress was designed for a flat chested rectangle. Despite following the size guidelines I could not zip it over my bust without a double mastectomy or going without oxygen. No biggie, get a swap...FOR $20! I had no choice but to send it back and lost $20 with return fees. I just wont try again with this store as I don't want to lose $ if I get it wrong again.

The clothes were nice, but the sizing is inconsistent. I then went to return my 2 items and they charged me £15 to return it, which i believe is the same across the board it looks like.

In the UK, this is not normal. I don’t usually like to write bad reviews but I can’t in good faith recommend this site and would not order again due to this. Paying for postage is fine to return is fine and understandable, but this should not be more than Meshki charged to post it (<£5)

I’ve shopped Meshki as early as 2018 (would have been sooner if I hadn’t been a literal child) where I believe my first purchase was the Nicole Strappy Bandage Mini Dress - Hot Pink. Eight years on and although my style has completely changed Meshki has evolved and grown with me and I still love the brand and it’s my go to for every vacation when I need to refresh my wardrobe!

I love the quality of meshki and the customer service is spot on! They are quick to get back to me with any issues i have or questions!

My shopping on meshki has been amazing 😍am greatful that whenever i needed clarity the team was there to help me.For the amazing gifts and as a silver member being able to see what’s new first is just amazing

Meshki makes the most beautiful pieces at fantastic prices. I love that their sizing is so consistent which means very few returns. Beautiful fabrics and great fitting pieces

Meshki provides so much more than just an online clothing store. Style, quality and impeccable customer service to suit many occasions. My newest addition is the Alden chocolate short trench - a total “must have” piece!

I bought the wrong size and they don’t offer free shipping to return only if you get a store credit this is an online store !? You can try them on they need to get in line with their competitors. I then accepted store credit to buy the bigger size down loaded the Aust post label to return and Ive been to the Post office twice & the bar code doesn’t register I ve been in contact with Meshki 1 st girl said on email we have received your return it will take 6-7 days I said no I have the shoes ?? anyway I’m still waiting for them to let me know when I can return them unbelievably bad operation for and online store I will never shop there again .

I am extremely disappointed with my experience.

Two weeks ago, I ordered a dress for a wedding, and the completely wrong dress was sent to me. When I contacted your customer service team, the only resolution offered was a rush shipping code and a free return label. Unfortunately, even obtaining the return label took hours, which only added to the time and frustration I had already experienced.

Despite that, I decided to give your company another chance. I reordered the correct dress using the overnight shipping code because I am attending the wedding tomorrow. I have now learned that the package is not expected to arrive until Sunday—after the event it was purchased for.

This entire experience has been incredibly frustrating and disappointing. I've spent significant time trying to resolve an issue that was not my fault, and I still don't have the dress I needed for an important occasion. I expected much better service and accountability from your company.

At this point, I have lost confidence in your ability to fulfill orders reliably, and I will not be purchasing from your company again. I will also be sharing my experience with friends and family so they can make informed decisions before ordering.

The size chart is a bit off sometimes so it will be good if you can provide free size exchange service, but I love the design in general

I have been an avid Meshki shopper from day 1. Every piece I have purchased I always get compliments. Super fashionable items and also the good staples. Quality pieces that have last me years.

Their customer service has also not disappointed.

Wonderful dresses, great communication, great quality!!

I’ve used this brand for years now. Gets better and better. I love it !

I love the quality of the items I’ve ordered so far, the material is very great quality and I know that it will last me a while. Shipping is also very quick which is amazing. It would be very helpful if the sizes can be standardized for most items in the website or if customers are made aware when items run small considering we have to pay to ship items back. This brings me to another point, loyal customers should be able to pay a one time fee for returns. That’d be greatly appreciated!

Hate their return policy. It’s enough to think twice about shopping here. Especially when sizing is so Inconsistent.

Probably one of the best online shopping websites you might encounter. I once emailed them regarding the cr otch length of a pair of pants, and they literally emailed the next day and sent me the sewing pattern charts for each section of the trouser fabric. Of course, the downside about Meshki is that some of their fabrics are synthetic, but compared to most online retailers, they seem to have a higher proportion of organic fabrics. I don’t really shop much at other online websites because I’ve never received the same level of quality, reliability, and consistency that Meshki provides. Ngl solid 8-9/10