This is a great store which I can recommend for anyone looking for quality car parts. The shipping is fast, they stock good brands and most importantly they handle warranty claims without issues... See more
Company replied
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This is a great store which I can recommend for anyone looking for quality car parts. The shipping is fast, they stock good brands and most importantly they handle warranty claims without issues... See more
Company replied
I ordered 3 pieces of spark plugs. They sent it via UPC in a way that i could not recover it from the box. I had to wait 5 days that UPC managed send me those. The package inside was uhalf opened and... See more
Company replied
Tried to order a bunch of goods and pay via credit card. Only god knows why they tried to book the payment of my credit card (via PayPal) multiple times until my account was drained. All those indiv... See more
Company replied
Bought a Helmet from them have asked over 5 times for tracking absolutley no reply and it's been a week now. If I hear nothing by weekend will cancel my order and get a refund absolutley useless. UPDA... See more
Company replied
Sie sind auf der Suche nach Ersatzteilen? Sie legen Wert auf Qualität, günstige Preise und umfassenden Service? Dann sind Sie bei uns richtig!
Westhafenstr. 1, 13353, Berlin, Germany
No recent history of asking for reviews
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Replied to 80% of negative reviews
Typically replies within 1 month
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The best website to order car parts in Europe, it would be better and good experience for customers if they add the possibility to pay in 4 with PayPal, overall good experience and kind customer service.
Reply from Motointegrator.de
Reply from Motointegrator.de
Bought a Helmet from them have asked over 5 times for tracking absolutley no reply and it's been a week now. If I hear nothing by weekend will cancel my order and get a refund absolutley useless. UPDATE!!!! there was issues beyond our control affecting the whole process and they did contact me I just did not receive it. So I would like to say they are a good company who did do everything right but it was lost somewhere in communication. So yes very good company you have no worries ordering from them .
Reply from Motointegrator.de
Ordered two parts, one for the left side of the car and the other for the right. I received the same RIGHT part 7 days later. They made a mistake. Their solution is for me to send the parts back, wait until they receive it and then they might send the correct part again. And if I'm in a hurry, I have to order the part separatelly and I also have to cover the delivery cost. This company is a joke! Order number: ESD-503-866-811. I did order the correct items, it's you that didn't send the correct ones lol
Reply from Motointegrator.de
Fast delivery and good price.
For this time the products were well packed and protected but it is not like this every time !
Liquid products are not delivered separately as it was done before.
Reply from Motointegrator.de
I ordered a replacement light for my car and I was super impressed by the price (only around 60€). It arrived within 2 days and it was in perfect condition on arrival. They had packaged it really well. I would definitely recommend them to anyone looking for car parks.
They deliver damaged (probably returned by someone) items. When asked for a replacement, they suggest returning the damaged item and they’ll refund it and then I would have to re-order the item again with new postal fee. They do not obey the German consumer law which states that they should fix or replace damaged items with NO additional cost to the consumer. When telling them this they stop responding.
I bought a headlight for my car. It is defective. I wrote an email about it to complain about the defective headlight. At some point contact broke off and motointegrator stopped responding to my email. So far I have not been able to advertise the defective item and no one has responded to subsequent emails. The hotline after 20 minutes of waiting for a consultant still did not answer my call. The company is unprofessional and does not care about its customers.
I ordered from this site for the first time and regretted it.
The package was damaged during transport at the DHL post office and they returned it to the motointergrator, they received the package but did not inform me about it. At my insistence, they sent me a coupon for 5 euros and said that they would refund my money in 10 working days and that I should re-order the items and pay again for the delivery that I had already paid, the refund is due in 10 days and it is incomplete. I feel cheated. On the phone call , they very unkindly said that I am sorry and that I will write an e-mail that the refund is incorrect.
D62-562-158-405
Update Everything was resolved in one day, the money was fully refunded and I received a coupon for a new shipment
All great !!
Price very good
Ship to Italy very fast.
Sure, i will turn back to buy.
Very raccomanded
Ordered a part, received nothing. Sent them an email, nobody replied, nobody sent money back. It's a scam shop.
Worn and sick sensor
I do not recommend it
They say it has a 2 year warranty, but that's a lie
When I called them, they said it could not be replaced. It only worked for two days and it broke
No guarantee, nothing I do not recommend 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Reply from Motointegrator.de
Still cheaper then .NL and .BE for the same quality products.
Good service, fast delivery and good customerservice.
Recomended.
I ordered a towingbar. It was damaged in the shipping, i had to pay for the shipping myself. They refunded the part price but not the 32 euro return shipping . Emailed them about the problem but no response. Update: tried customer service Ümit Durmus but does not want to help. Final update: everything is sorted now in one day, happy customer here thanks!
Reply from Motointegrator.de
Tried to order a bunch of goods and pay via credit card. Only god knows why they tried to book the payment of my credit card (via PayPal) multiple times until my account was drained. All those individual payments are now pending despite the order not going through and leaving me without an order number or the possibility to order again - as funds in my account too low now.
UPDATE: after 4 days funds have been reimbursed and back in my account. Did order with a different payment method and everything went well.
Reply from Motointegrator.de
Sold me rotten badly stored tyre won't refund typical!
They claim because I put the tyre on the bike it means that the tyre is good.rubbish!I am not god and cannot predict vibration in a tyre by looking at it.again poor service with no respect towards the customer.its all about your wallet! D64-185-304-850
I called Bridgestone EU and they said it's a manufacturing fault and that you can send it back for a replacement!
Reply from Motointegrator.de
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