Luxe Cosmetics Reviews 

3,558
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,898 reviews, reviewers had a great experience with this company. Customers frequently mention that the official website is exceptionally easy to navigate, and the unique makeup items provide wonderful, lightweight coverage that stays fresh throughout the entire day. Many people deeply appreciate the remarkably quick online ordering process, alongside the helpful product descriptions and wonderful complimentary items included with their purchases. Though some customers noted frustrating issues with unexpected import delivery charges or surprisingly long shipping delays before parcels finally arrived at their doors. A few reviewers also experienced annoying problems with missing promotional items or incorrect foundation shades failing to match their personal skin tones properly.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the foundation offers a lightweight coverage... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant lack of... See more

Quality

Consumers find quality to be positive, highlighting lightweight foundations that blend naturally and offer... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate,... See more

Delivery service

People report ambiguous experiences with delivery service. While some consumers praised the packaging and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick,simple to understand. Excited to try, this is my first order. Hoping I chose the right shade. Missing one star due to "I want more, possibly great, products to purchase. As in one stop shop... See more

Company replied

Rated 3 out of 5 stars

I'm a bit confused. I ordered the buy one get two free color changing foundation. Then added the primer. Afterwards, I see the add that says I can add on a buy one primer, get 2 free. Feel I got... See more

Company replied

Rated 3 out of 5 stars

Bought the luxe foundation in light to medium after reading all the hype. Took just under two weeks to be delivered and i am not sold sorry. It went on white as advertised and was really easy to apply... See more

Company replied

Rated 5 out of 5 stars

I love your products, from the easy- read instructions to the brilliant step by step lash lift experience. The lift set works so well, and I always get compliments on my lashes. It lasts up to 6 we... See more

Company replied


Company details


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3.9

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(3,558)

2,057 reviews in the last 12 months

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Rated 5 out of 5 stars

OMG I am so in love with this product…

OMG I am so in love with this product at first I didn’t think it was going to work because it looked so white against my skin but within minutes, I walk back to the mirror and realized that it did work and it looked as if I didn’t have on any foundation at all I was just playing around with it, so I didn’t see if it was buildable, which I believe it will be. It didn’t break my skin out. I love this product

3 September 2026
Unprompted review
Rated 5 out of 5 stars

This order was my first time checking…

This order was my first time checking out Luxe! I watched several videos and liked what I saw! I used the product and was so impressed with the ease of application and loved how it matched my skin! Kudos to Luxe!!!! I'll definitely keep using this great product!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this foundation!!

I absolutely love this foundation! It feels completely weightless on my skin, but still gives beautiful, natural-looking coverage. What really impressed me is how it wears throughout the day—it somehow looks even better as the hours go by instead of getting cakey or settling into fine lines. My skin looks fresh, smooth, and radiant all day long. Definitely a new favorite and one I’ll be reaching for again and again!

1 June 2026
Unprompted review
Rated 1 out of 5 stars

I'm sorry I'm getting quite frustrated…

I'm sorry I'm getting quite frustrated now.
I have emailed multiple times and had no response.
This is the third posted trip advisor review as it's the only way I get a response. I then get sent an automated looking email asking for the information regarding my order, which I have replied to each time. My reply is then marked as undeliverable.

Please can you refund the full cost of the order to the card that paid for it. Please do not email asking for more information because when I reply with it, it says your email address is undeliverable.
My order number is 1186074. Name Alice. Last three digits of post code 9PL.

PLEASE may I have a refund, your emailing system does not work. This is such a shame as the product was so good.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Did not really trust it would work

I had been looking at the ads for foundation for older women for months, I was not sure any would work, I decided to order one and was excited to try it. I was so surprised it actually works. It feels light, easy to apply and did not look like I had makeup on, but covered my red cheeks and did not settle into dry areas or wrinkles. I am 59, I told my daughter I had received the order and had it on and she said I did not even notice Mum and I normally notice when you put foundation on as it doesn't look good. I now want to wear it even when not going out as it feels so good.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I love this product

I love this product, I have used so many foundations over the years and when I finally found the right shade it was discontinued. I had a winter shade and a summer shade now I have just one that perfects adjusts to my natural skin tone. So very happy!

7 July 2026
Unprompted review
Rated 4 out of 5 stars

Great product in handy little sachets

Great product in handy little sachets. This is the 3rd box I have purchased. I have long dark straight lashes that need a slight lift so I use the largest size moulds. I find it quite fiddly but the glue is definitely better than it used to be so the lashes moulds stay on the eye lids better now.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

VERY DIFFICULT TO ORDER!!

VERY DIFFICULT TO ORDER!!! I WANTED TO GET THE BUY ONE GET TWO FREE AND GET THE FREE SHIPPING. APPARENTLY, THAT IS JUST A GIMMICK BECAUSE ALL SORTS OF ERRORS POPPED UP. I HAVE BEEN AT THIS address for 34 years and the page kept saying it was wrong. It had promised buy one get TWO free and suddenly to total was WELL OVER$60 AS OPPOSED TO THE LOWER AMOUNT IT SHOULD HAVE BEEN ALL I CAN HOPE IS THAT THE PRODUCT ITSELF IS BETTER THAN THE ORDERING PROCESS. (F-) FOR THIS SHIT.

6 September 2026
Unprompted review
Rated 2 out of 5 stars

I was really excited to try the foundation until....

I was really excited to try the foundation, however it did not match at all to my skintone as promised. Also, the brush that came with it was awful the black dye from the bristles smeared all over my face. I am overall really disappointed and wasted money on products I cannot use.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Magic cream

Very easy to use. Looking forward to trying your product, iv been through so much with my health and I suddenly lost my husband on 27th December. So I'm looking very tired and need a great brightener. Thanks Toni.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

I am totally blown away by this…

I am totally blown away by this product. It truly is amazing. I love the fact that it doesn’t settle into the fine lines of my face and under my eyes. Super easy to use. This is definitely a product I will be ordering again. I’m still fine tuning the building process to cover a few blemishes but I LOVE Luxe!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

I really like this product. Great color match !

I really like this product. I was a little a little Leary of a product that matches my face color and covers my age spots. This product does it! I do have to use a second coat of foundation on my worst age spots, but I have to do that with all of the products that I’ve used (Lancôme, estee lauder, Mac). The difference is that none of the other brands that I have used matches my color so well . Thank you.
Susan (age 64)

4 September 2026
Unprompted review

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