Based off my one order I am very satisfied. Much better price than my main dealer for the same part. Shipping was very fast, 2 business days from Germany to Sweden. The €28.99 shipping is a bit steep... See more
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Agree with negative reviews of other customers - bad customer service. Their catalogue shows that two different versions of crankshaft ventilation hose both are "compatible with my car", the catalogue... See more
I have ordered from Leebmann 24 many times. Quick and easy, parts are shipped without any issue. I get a delivery notification from DHL every time, also receive an advance notice of shipping intent fr... See more
somewhat frightened by the many negative reviews, I returned an order. I received a prompt response and my money back within 1 day. Kudos to Leebmann! Don't be put off by negative reviews. Excellent c... See more
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Finding the right part and ordering was…
Finding the right part and ordering was easy, delivery was quick.
Bad customer service / extremely high shipping cost
Agree with negative reviews of other customers - bad customer service. Their catalogue shows that two different versions of crankshaft ventilation hose both are "compatible with my car", the catalogue doesn't take into account VIN information on "cold climate" edition and that only the hose with heat element suits my car. I ordered wrong spare part due to this and they refuse to issue a free freight lable for return. Will not buy from them anymore, there are better options. Besides, ridiculous shipping cost 75€!
Satisfied
Based off my one order I am very satisfied. Much better price than my main dealer for the same part. Shipping was very fast, 2 business days from Germany to Sweden. The €28.99 shipping is a bit steep however, especially considering the tiny size of the sensor I ordered.
My stuff hasn't been delivered yet
I ordered some stuff here, and they didn't make any promises. I'm still waiting for my items. I'll never order anything from them again. I wouldn't recommend them to anyone. Their website says delivery within 1-3 days, but that's not true.
Ordered some car parts but it took ages…
Ordered some car parts but it took more then one week to receive them.
On the site it says 3-4 working days for delivery.
They do not share any update about the order, just "sorry for the inconvenience"
I what my parts when i need them, not after so long time.
Safe and fast delivery to Spain
Serious company. Bought a BMW Sport Pannier and took only 4 days to have ir un Madrid brand new at 30% off the prive. I will look for all my bikes parts from now on on this site. 100% safe and their customer support responds quickly.
Ordered original rubber mats delivered…
Ordered original rubber mats delivered in a short time. The products on the website are described in detail.
They sent me the wrong product
They sent me the wrong product, which I had to buy again! The service was quite inefficient.
Thank you
Total mess of a company
I ordered 23 parts for 3000€ and they wanted a delivery fee of 235€ to my address.
The shipping company was not my pick, and there were no options. It was not even disclosed. In a couple of days they wrote me to tell me that one major and bulky part was not in stock anymore and wouldn't be sent. The shipping cost was not reduced, although I asked! Then they decided to send the remaining 22 parts in 4 different packages. 3 packages with parts for 2400€ arrived and one was lost on its way. They made me figure this out with the shipping company although it was not my pick and I did not want my parts arriving separately. The shipping company confirmed that they lost it. I asked for the parts to be send again ASAP but Leebman made me wait for several weeks until DHL marked the parcel officially as lost. Leebman probably got their money back from the DHL insurance. My car was blocked in the shop in the meantime for 3 weeks more than anticipated on my expense. Finally, Leebman re-send the missing parts in ANOTHER 2 parcels. Before those arrived the lost first parcel was found and delivered. I thought it's one of the newly sent ones at first. Then I canceled the reception of the 2 new parcels in the courier's system and they were automatically returned to Leebman before I ever toiching or seeing them. Leebman received just the first one with the expensive and bulky parts (maybe the second was still on the way), but threatened me with their legal team if they don't receive the rest of the parts by some date, as if I ever touched those, or ever wanted all this mess created by splitting orders in many parcels.
Long story short-this company is a TOTAL mess. I hadn't see the reviews here, befire ordering otherwise I would had never bought feom them.
kudos to Leebmann24
somewhat frightened by the many negative reviews, I returned an order. I received a prompt response and my money back within 1 day. Kudos to Leebmann! Don't be put off by negative reviews. Excellent customer service
Be careful with this shop
Be careful with this shop, now they like to scam customers. After 7 years as a professional customer, more than 18000 euros expent, now they want to charge about 10times the real shipping costs for a parcel. Shipping by DHL, verified at DHL webpage, when shipping costs are about 15euros, Leebmann wants 150euros to cover the shipping costs. No explain, they only say that the system calculate automatically. Somebody is trying to call us stupid. Scammers!!!
Wrong part, very bad customer service
Wrong part was listed in the catalogue.
Very bad customer service, simply ignores the complaint.
Great customer service and fast replies - Highly Recommendable
I purchased 4 complete 718M style alloy wheels with tires, 21" for an X3.
I had some initial questions prior to the purchase and got fast replies from the customer service. Most questions was well answered, but one thing they could not answer was which model of Pirelli tires were mounted. Was a bit disappointed about that, but took the chance and luckily it was the new PZ4 that I preferred.
Ordering, I ran into issues with the maximum amount on on credit card for international transfers, so I had to do a bank transfer. Was not too happy about that, but all when very smooth and the wheels was shipped as soon as the payment was received by Leebmann24. Wheel set arrived fast with a freight forwarder safely packaged. Wheels mounted with no issues, TPMS sensors and balancing was perfect.
Unfortunately one of the wheels had a small scratch at arrival so I contacted customer service. Again great support and they shipped a replacement rim to me - I took it to a BMW shop and made the swop of tires. Leebmann24 refunded my expenses for the tire swop by a bank transfer and also send me a return freight label. I shipped the defective rim back and got a notification when they received it.
All in all top class customer service with no arguments and very smooth dialog with Mrs Julia Falk
I can highly recommend purchasing from Leebmann24.de
Bought doorlight slides for my M
Bought doorlight slides for my M. No manual in box and the customerservice also don’t have it.
What a pauper company.
SCAM ALERT - DON'T BUY!
Bought a wheel, came in damaged. Asked for a partial refund, got denied saying that I've faked it & it was my fault.
I'll make sure to make you go out of business you bunch of scumfucks
Absolute scammmers.
Absolute scammmers.
The original BMW m rim came damaged, sent photos and they refused to do anything with it, not even a small discourn because I mounted it after noticing damage (pictures were made before mounting) and did not wait for their word
Great item…
Great and had the one item no-one else stocked.
Quick service although a little annoying you cant ship to the UK. But used a forwarding agent and just over a week later its arrived, intact and as described. Very happy.
Poor Costumer service
Poor Costumer service. As i am writing this I have been waiting for over a month for my ordered parts and nothing. They just charged my card and claimed they have have sent the goods and basically that it is my problem now. When I search the shippingnumber it just says that the pickup order is made.
So if you have any problems nobody in this company cares.
Leebmann24 stole my 180Euro
Leebmann24 stole my 180Euro. They did not send my part... Not suggested. They have trick as following. Private person lists an item on behalf of Leebmann24, when you send money for parts, that person dissappear and Leebmann24 does not even response properly. I bought 3 parts, and it was sent through Leebmann24, but I did not receive my last order. Leebmann24 claim that the private person was working with them. When I asked contact details of that person, they did not give contact details. So, Leebmann24 guard a thieft. I will write this on social media. Be aware, tricky company.!!! Put your money trash instead of buying from this company.
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