The team has been amazing from start to finish, its nerve racking as not small ammounts of money and obviously putting your home on the line. However the team has been super clear at every step of t... See more
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Company details
- Mortgage Broker
- Finance Broker
- Financial Institution
- Insurance Broker
- Loan Agency
- Non-Bank Financial Service
Written by the company
Loans & Mortgages made simple. Find the best loan or mortgage for you.
Contact info
Loan.co.uk, Bourne Gardens, Office 9, Exeter Park Road, BH2 5BD, Bournemouth, United Kingdom
- 0800 131 0280
- welcome@loan.co.uk
- loan.co.uk
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This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 week
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Very helpful throughout the process and…
Very helpful throughout the process and making sure that everything was ok overall really good experience.
James and Claire were fantastic in…
James and Claire were fantastic in helping us through the whole process from start to completion. Both were always available for updates and super quick at getting back to us with relevant info. Great service, really friendly and great communication. Would highly recommend Loan.co.uk
Lisa was amazing from start to finish.
Lisa was amazing from start to finish.
Explained every step , what was needed and required and put us at ease .
Nothing was to much trouble . Thank you.
Really helpful through your remortgage…
Really helpful through your remortgage journey. Took a lot of the stress away.
Communication was fantastic!
Communication was fantastic!! Guided us through with no issues!
Great Customer Journey
Just want to say a big thank you to Lisa and the team involved in sorting my loan. The communication throughout has been a really good customer experience, even down to supporting on the gov.uk website helping you find information. Lisa has been great to deal with very helpful, friendly and follows everything through she says. Credit to your business! Thank you
Extremely pleased
Robert and the team were very attentive, professional, and extremely helpful. Nothing was too much trouble and responses to queries were swift, precise and informative. Attention to detail was second to none Will be recommending them to anyone who I think could benefit from their services
Fantastic customer service
Fantastic customer service. Nothing too much trouble Max and Claire were superb as was Nancy. Thank you all
Great company to transact with.
Straightforward Reputable company
Straightforward Reputable company
Got very good rates for me and solved my issues
Recommended, Stacey and Shavuan very friendly, clued up and very helpful.
Really quick and brilliant service
Really quick and brilliant service. Thank you so much James D
Fantastic service and comms all they…
Fantastic service and comms all they way through.
Who says applying for loan can't be fun.
The team, expecially Joanne, did a fabulous job guiding me through the application process with appropriate information and advice. I felt I was being given the appropriate advice for my circumstances leading to the chosen lender, who I also found to be communicative, which is very important and shows the broker know where to direct the applicant's request for a loan.
Rates are always a factor and I also felt I was being directed to the appropriate lender.
To an extent there was ambiguity in the various forms that needed to be completed but I think (we) had fun going through them and agreed some improvements could be made.
Excellent customer service
Customer service throughout the process was 1st class. Every person who dealt with my application was professional, and knew what they were talking about. Would certainly recommend.
Joanne kept us updated all the way…
Joanne kept us updated all the way through would recommend.
4 other lending brokers told me I would…
4 other lending brokers told me I would not be able to get a mortgage with additional funds because I haven’t filled my tax return for the year to come yet but LOAN not only managed to find me an offer but it was with almost 1% less than the avarage! Thanks guys!
From the start it was a professional…
From the start it was a professional but easy process, well managed and excellent communication throughout.
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