HOLIDU ARE DANGEROUS, don't let them get close. They make a lot of promises, but their service isn't terrible, it's simply nonexistent, and once they have got you in, it's impossible to get out. I'm... See more
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Dear team. What a wonderful appartment in Orvieto: ‘Il Cornelio’: in the Centre, completely private, cool because ground floor, supermarket 3 minutes away- coffee’s and restaurants a plenty nearby! Th... See more
Company replied
Thank you Marisol for the greatest experience we could ever have. The apartment was perfect, fully equipped with everything we needed, coffee tasted better on the balcony, the bed was super comfortabl... See more
Company replied
La casa è come descritta ed ha spazi comodamente fruibili. La piscina è un gran punto di forza. La proprietaria è stata disponibile e cortese.
Company replied
Company details
Written by the company
Holidu è una piattaforma di ricerca e prenotazione di case vacanza che ti permette di trovare la struttura ideale e prenotarla al prezzo più basso del mercato. Collaboriamo con grandi agenzie di viaggio online, uffici turistici regionali e esperti locali per fornirti la più ampia selezione di cui hai bisogno per trovare l’alloggio perfetto per le tue vacanze. La nostra tecnologia proprietaria di riconoscimento immagini rileva se la stessa casa vacanza è disponibile su più portali così potrà mostrarti sempre l’annuncio con il prezzo più basso.
Contact info
Riesstraße 24, 80992, München, Germany
- holidu.it
3.8
Great
750 reviews
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Villa is very beautiful and secured
Villa is very beautiful and secured. Its near the beach. So we enjoyed it. Last October but weather is sunshine.
29 October 2024
Reply from Holidu
Hi Payer,
thank you very much for your positive review!
We are thrilled to hear that you appreciated our efforts and the structure presented by Holidu.
Your satisfaction is our priority and your feedback motivates us to continue working even better.
We look forward to welcoming you back in the future for another relaxing and unforgettable experience. 🌞
We wish you a wonderful day!
Kind regards,
The Holidu Team
Don't use Holidu
I booked a property in France through Holidu, the pictures of the property looked great, but when we arrived it was totally different, to get to the property we had to walk up an alleyway that was never mentioned in the property description. The property had a terrible odor, it really wasn't nice. We went into the shower room and you would not believe the mess, the toilet was BROWN it hadn't been cleaned in months, OMG it was awful, the shower area was horrible, the grouting was black, the silicone was black, I wouldn't have showered in it. I contacted the point of contact and told her, she came to the property and agreed with the condition. She turned out to be the housemaid, she said she could clean it again if I wanted. I told her that I couldn't stay in a house like this. She then called her manager and explained the situation and sent him pictures. He spoke to me and said I should contact Hoildu direct and inform them that the property was not as advertised and totally unacceptable, we booked into a hotel that afternoon at our cost. Holidu asked for a copy of the hotel invoice, nothing else was offered to help. I sent several emails explaining everything but I didn't have any pictures of proof of how bad it was, so they couldn't do anything, they told me they will contact the owner and he wouldn't give us a refund or an offer of any kind. Holidu then offered me 10% refund as an act of good will. Which was totally unacceptable. I informed them that I was considering taking legal action against Holidu and the owner and that I required the owners full contact details so my solicitor can communicate with him. Holidu would only give me a concierge email and phone number. This would not be acceptable. I requested this several times, but that was all they would give me. Holidu kept informing me that they are just a booking service, I have a contract with Holidu. I will be taking legal action against Holidu. Please, please don't use Holidu, I won't.
Date of experience: September 12, 2024
12 September 2024
Unprompted review
Reply from Holidu
Dear Angeline,
Thank you very much for your positive review.
We are happy to hear that you had a pleasant stay in the casa vacanza.
We hope to see you back at Holidu soon!
With kind regards,
Your Holidu Team
Holidu or HoliDONT
Holidu didn’t tell us that the property they had booked for us was full ( the owners had told them) so we arrived to be told this. We had to quickly find alternate accommodation as we had our 11 month baby with us. Never received a response from Holidu. Airbnb sorted everything. FAMILIES BEWARE BOOKING WITH HOLIDU
6 August 2024
Unprompted review
Reply from Holidu
Dear Christian,
Thank you for taking the time to give us your feedback. Your feedback is very important for us to continue to improve as a company.
We are sorry to hear that you were affected by a cancellation. After investigating our system, we cancelled this booking due to an overbooking as the calendar was not correctly configured.
We know it is not pleasant to arrive at the property and find other guests. Therefore, we cancelled the booking directly, refund your payment booking and asked Airbnb to please help you with the relocation as soon as possible.
We apologize for the inconveniences caused and will be at your disposal for anything else you may need.
Yours sincerely
Your Holidu Team.
veloce e utile.
20 July 2022
Reply from Holidu
Gentile Antonino,
Grazie mille per la sua recensione positiva.
Siamo lieti che sia rimasto soddisfatto del nostro motore di ricerca e speriamo di rivederla presto su Holidu.
Cordiali saluti,
Il Team di Holidu
Thank you Marisol for the greatest…
Thank you Marisol for the greatest experience we could ever have. The apartment was perfect, fully equipped with everything we needed, coffee tasted better on the balcony, the bed was super comfortable and the whole atmosphere and the arrangements in the place were amaizing. Thank you very much for being such a great host and it once I return back to Lanzarote I will definitely get back to your place. Gracias!
9 May 2022
Reply from Holidu
Gentile Claudio,
Grazie mille per la sua recensione positiva.
Siamo lieti che abbia trascorso un piacevole soggiorno nella struttura e speriamo di rivederla presto sul nostro motore di ricerca.
Cordiali saluti,
Il Team di Holidu
La casa è come descritta ed ha spazi…
La casa è come descritta ed ha spazi comodamente fruibili. La piscina è un gran punto di forza. La proprietaria è stata disponibile e cortese.
21 September 2020
Unprompted review
Reply from Holidu
Gentile Margherita,
La ringraziamo per averci lasciato questo commento, e per aver utilizzato il nostro servizio! Ci fa veramente felici leggere questi commenti. Se anche ci vuole consigliare come raggiungere le 5 stelle, rimaniamo a sua disposizione!
Le auguriamo un bel proseguimento di giornata!
Il team Holidu
Posto bello in completa pace lo…
Posto bello in completa pace lo Consiglio vivamente.. Proprietaria molto disponibile.
2 July 2020
Unprompted review
Reply from Holidu
Salve Youssef,
Grazie per prendere il tempo di scriverci un commento!
Siamo contenti di sapere che i nostri clienti hanno avuto delle belle vacanze in una delle case trovate sul nostro sito.
Speriamo che utilizzi il nostro servizio per le sue prossime vacanze.
Buona giornata!
Il team Holidu
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