Koss Design Reviews 

4,031
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,836 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning colors, exceptional quality, and elegant designs of the beaded bracelets and various other jewelry pieces. Consumers also mention that browsing the store is simple, purchases arrive securely packaged in lovely little pouches, and support teams are exceptionally helpful when contacted. Some reviewers were not happy with the delivery times, noting that international shipping can sometimes take a little longer than expected. A few other people also felt that the bracelet sizing and the elasticity could occasionally pose minor concerns regarding long-term durability over time.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the stunning designs, gorgeous colors,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the beautiful colors,... See more

Order

Customers had positive experiences with order, frequently highlighting that the purchasing process is simple... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive quickly, securely, and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gorgeous bracelets! Such beautiful colors. So comfortable to wear. You don't even realize you are wearing them! WARNING- these are addictive! So many from which to choose. I have so many; there's... See more

Rated 5 out of 5 stars

I saw these on Facebook and thought they would make ideal presents for 2 daughters in law and a granddaughter. They arrived after a week. Beautifully presented and with a free gift added, too. I bough... See more

Rated 5 out of 5 stars

Koss Design is a wonderful Family Business, and i have extremely enjoyed making many, many orders for Beaded Bracelets from them this past year. Every bracelet and one pair of earrings have been more... See more

Rated 5 out of 5 stars

Such beautiful bracelets! I had seen the Rona set on Instagram, but the large size was out of stock, however, more inventory was expected. I reached out via email, and had a very prompt reply! I was... See more


Company details

  1. Costume Jewelry Shop

Written by the company

Koss Design — The Art of Color, Made in Japan At Koss Design, we create handcrafted jewelry that blends Parisian elegance with authentic Japanese craftsmanship. Each piece is made with genuine Miyuki beads, renowned worldwide for their unmatched color depth, brilliance, and durability. Loved by over 100,000 customers across 30+ countries, our bracelets have become a symbol of effortless style — soft, lightweight, and made to be worn every day. Our mission is simple: to bring a touch of artistry and joy to your wrist. Whether you wear one or stack several, every design tells a story — your story. ✨ 4.8/5 stars on Trustpilot ✨ 2,500+ verified reviews ✨ Featured in Marie Claire, Cosmopolitan & Stylist From Japan to Paris, from our hands to yours — each piece reflects care, authenticity, and the belief that jewelry should make you feel something special. 💖 Join the thousands of women who have already fallen in love with Koss Design — where color meets emotion, and elegance becomes effortless


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(4,031)

2,241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The bracelets are gorgeous

The bracelets are gorgeous and came very quickly once ordered. I was kept up to date throughout and really appreciated my free gift. They are so comfortable to wear and getting lots of praise from my friends. I was a tad disappointed that 2 of the bracelets had repeats although this is not a big deal as they can be twisted to show different aspects and it didn't stop me ordering another 2 this week.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

A little bit of color for every outfit

A little bit of color for every outfit! Bought quite a few because I just couldn’t resist the beautiful designs. Love how versatile they are and how effortlessly they add a little personality to any look. Koss Design never disappoints! 💛✨

19 October 2026
Unprompted review
Rated 5 out of 5 stars

Celine set

I received the bracelets I ordered in a timely manner. I ordered the Celine Set and am so satisfied with them, they are beautiful. I highly recommend Koss Design jewelry.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely LOVE these bracelets‼️

Absolutely LOVE these bracelets‼️
So comfortable to wear, and beautiful‼️‼️♥️
Has since bought more, and will definitely buy them as Christmas gifts as well‼️Thank you‼️‼️

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Meaningful Gift

I received the green set Luna from my son as a gift, and I never take it off. It reminds me of the grounding I feel in nature. I also gifted the pale blue strand Elisa to my BFF in hopes it would evoke her love of the beach.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I received my lovely bracelets and was very happy with them but about 1 or x 2 months later one of them got chipped beads so i wrote to the support e mail and got a very quick reply saying they would send me a new bracelet that i got today. Very happy and appreciated the nice e mail i got from Koss design thankyou x

2 November 2026
Unprompted review
Rated 5 out of 5 stars

I saw these on Facebook

I saw these on Facebook and thought they would make ideal presents for 2 daughters in law and a granddaughter. They arrived after a week. Beautifully presented and with a free gift added, too. I bought 3 bracelets for each, and have now placed another order for necklaces. Extremely pleased with the communication and service.

1 November 2026
Unprompted review

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