Koss Design Reviews 

3,639
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,635 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs and vibrant colors of the bracelets, noting that they are extremely comfortable to wear and easily match any outfit. People also love the careful and attractive presentation, while repeatedly noting the responsive, helpful, and caring support team. However, some customers also noted that delivery times can occasionally be quite slow and difficult to track properly. A few reviewers were additionally dissatisfied with occasional quality flaws, mentioning items arriving broken or showing unexpected wear over time. Consumers also mentioned that sizing can sometimes be tricky when purchasing items for specific wrists.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the beautiful designs, vibrant... See more

Quality

Users describe positive interactions with quality, consistently highlighting the beautiful designs and... See more

Order

Reviewers highlight positive aspects of order, noting that the purchase process is easy and items arrive... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and timely arrivals in lovely... See more

Customer service

People report positive experiences with customer service, noting that support teams are responsive, personal,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw these beautiful bracelets on Facebook and thought I would try one out. When it was delivered, beautifully packaged only a couple of days later I was very pleased, the quality was 5 star. I hav... See more

Rated 5 out of 5 stars

These bracelets are stunning..so very pretty. Hand made by a family run company which I am glad to support. Packaged beautifully and I got a free bracelet as well with my order. For summer the choice... See more

Rated 5 out of 5 stars

The bracelets are really lovely. The flat design means they can be worn all day (and night) without catching on sleeves etc. Well presented in little pouches and sturdy envelope. Delivery was rather... See more

Rated 5 out of 5 stars

I ordered two of their stacking bracelets in the smaller size; but when they arrived, they were a little tight, so I returned them and requested the larger size. Turnaround was really quick and it was... See more


Company details

  1. Costume Jewelry Shop

Written by the company

Koss Design — The Art of Color, Made in Japan At Koss Design, we create handcrafted jewelry that blends Parisian elegance with authentic Japanese craftsmanship. Each piece is made with genuine Miyuki beads, renowned worldwide for their unmatched color depth, brilliance, and durability. Loved by over 100,000 customers across 30+ countries, our bracelets have become a symbol of effortless style — soft, lightweight, and made to be worn every day. Our mission is simple: to bring a touch of artistry and joy to your wrist. Whether you wear one or stack several, every design tells a story — your story. ✨ 4.8/5 stars on Trustpilot ✨ 2,500+ verified reviews ✨ Featured in Marie Claire, Cosmopolitan & Stylist From Japan to Paris, from our hands to yours — each piece reflects care, authenticity, and the belief that jewelry should make you feel something special. 💖 Join the thousands of women who have already fallen in love with Koss Design — where color meets emotion, and elegance becomes effortless


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Replied to 96% of negative reviews

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4.8

All reviews

(3,639)

2,049 reviews in the last 12 months

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Rated 4 out of 5 stars

Beautiful designs, sold out stock

I've truly loved all of the designs, bracelets and earrings, received from Koss. One of the necklaces I've wanted to purchase as a gift has been sold out for months, and I don't know how to tell if it will ever be back in stock or if there is a way to pre-order. I appreciate their new arrivals, and hope they continue to expand their selection, while staying true to their style and brand.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous gift

Gorgeous gift, top quality!
I received bracelets from Koss as a gift and I absolutely love them! They are so pretty and the quality is excellent, you can really feel the care put into making them. On top of that, delivery was fast and neatly packaged. I’m super happy with them and highly recommend!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful pieces

The ordering process was easy and there were many options to select from. I love the vivid colors of the jewelry and how smooth each piece feels. You can tell the company takes pride in what they create.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully packaged product.

Beautifully packaged product.
The bracelets are as fantastic as I imagined. I have had many people admire the Koss design
Choosing which bracelet was the hardest thing to decide on, more than happy with my choice. Delivery was within normal expectations
I have chosen to buy further bracelets in different colour to go with what I am wearing

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful

I absolutely love my bracelets from Koss Design. They are gorgeous and feel really special, but still easy to wear every day.

The quality is lovely and they look even better in real life. I’ve worn mine loads already and had so many compliments on them.

I also really like that they feel a bit different to jewellery you see everywhere else. Beautiful pieces, beautifully made, and I’ll definitely be buying more. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Bracelets came quickly. Company very good at communicating. The bracelets are beautiful and lay nice and flat on your wrist. No problems at all with Koss Design.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

I love these bracelets

I love these bracelets. I wasn’t sure what to expect, but the quality is fantastic and they look so awesome in person. Every time I wear one or two, someone asks me where I got them. They are my new favorite accessory! A+++

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Finally ordered a few of these…

Finally ordered a few of these bracelets after seeing adverts/reviews etc for them. I bought the larger size and they just fit (and I’m quite regular in sizing) so unfortunately I think a market is missed for anyone with larger hands/wrists than myself which is a shame as these bracelets are very attractive. Dainty style which can be worn individually or mixed with others, with plenty of lovely colour ways to choose from and a good price. Will buy more and also buy for my daughter and daughter-in-law.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Great value …

Love the design and lightness of the bracelets. Go with any outfit you are wearing. Their customer service is very timely. Every inquiry was settled in less than 1 day. Will order for many more gifts.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

I love love love my Koss bracelets

I love love love my Koss bracelets. The little glass Japanese beads are darling and the color palettes are beautiful. I appreciate the strength of the double elastic bands used, which are superior to crafts - show type jewelry I have bought previously. I like wearing 6-8 together; they work with casual and nights out. After buying myself a few sets, I am gifting friends and family with their own sets now. Very quick delivery from order to receipt.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

I saw these bracelets on Pinterest

I saw these bracelets on Pinterest. Have also noticed them on other people so I thought I would give them a try. They totally exceeded my expectations. The colors are so pretty and will work well with a lot of my outfits!! Will definitely purchase more!

3 September 2026
Unprompted review

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