Emmiera Group Reviews 

I was very surprised by the service from start to finish. The whole experience was first class, I was very impressed by the whole process. I would recommend them highly,the job was first class 100% service.

Appointment time slot arranged quickly and arrived well within the slot made. Technician explained the problem with our mattress and could repair it there and then. Very polite and friendly. Repaired quickly and left no mess whatsoever. Would definitely recommend for any repairs and will definitely use again if ever needed. Thanks

Arrived on time & was a very professional & friendly man who took the time to explain why I was experiencing the sagging &!how that could be resolved.
Also showed me the inner part of my sofa & how the springs needed ties which he put on, how the wooden structure was sound & it was the natural sinking of the foam cushions that was making it sag a bit & that he would ask Sofology if they were able to replace the foam inserts.

Engineer that came out was very knowledgeable and put my mind at rest over a small issue with a new sofa

Man arrived very much on time was very respectful of my house and furniture did a very nice job in putting the faulty furniture to right many thanks

Technician arrive when he said he would, did a great repair job.

Communication with the company was very good,
Engineer was Professional & Polite…

Visited very promptly and did the repair both quickly and well.

The technician came in and fixed our sofa with no fuss whatsoever. He was very professional in the way he went about it and a thoroughly nice chap as well. 10/10 service and completed job.

Arrived at arranged time. Quick efficient repair

No problem at all
The problem was solved quickly and efficiently

This company were sent to look at and repair our new armchair, their technician was friendly and rectified the 2 problems, leaving the chair in perfect condition offering us peace of mind, we would stron recommend their staff and excellent service

Great communication. Technician was polite arrived promptly.

Easy to book, techniciancalled Gary, hewas fantastic

This company clearly has a bias towards their clients when doing inspections.
They came out to inspect a mattress for Bensons that had huge crease on top.
Which he tried to say was where I get in and out of the bed. I'm not sure if there is a correct way to do this. Pointed out that it's not actually where I get in and out and mattress is regularly rotated.
When i asked about his findings before he left his response was I'm just here to test the springs. They're was never an issue with that.
Hes sent report saying that there was no fault which ever Bensons for beds agreed wasn't correct and agreed to replace.

Member of staff came to look at our sofa's, before coming into house to even examine the problem, he brought a handheld steamer, he steamed the damaged area, which did nothing, said thst was what he was told to do.
He promised to send us thd photos and said we would receive a written report.
He did not send any pictures, when i phoned i was told the report would go to sofa provider. He told them he had fixed and repaired the sofas which was not true! Total waste of my time and his!

They arrived on time , both pleasant and professional . Efficiently corrected the damage to a wardrobe delivered with damage. Very happy with their service overall .

I rang them got appointment turn up early what I was happy the sorted my problem out very quickly very happy all working thank you .

We had a dressing fault with a new three piece suite.
Having been put in touch with Emmiera Group by the supplier we were quickly able to arrange an appointment and time to suit us.
Engineer on the day kept us upto date with time of arrival and was quickly able to rectify fault.
Excellent service.

Very Very Professional. We are very pleased with the sofa