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Bruno Reviews 

2,544
•
TrustScore 4.5 out of 5

4.3

Electronics Store
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See what reviewers are saying

Rated 1 out of 5 stars

I bought a Sony PlayStation for a full price sold to me as new when I got it home there was already a game installed and it was 52% complete be aware not to buy anything brand new without confirming t... See more

Company replied

Rated 5 out of 5 stars

Chiara helped me a lot in getting the required document of phone purchase for insurance purposes. Many thanks!!

Rated 5 out of 5 stars

Came on time and in good condition. The product is delicate but it was delivered accordingly. I will order again.

Company details

  1. Electronics Store
  2. Appliance Store
  3. Cell Phone Store
  4. Decoration and Interior Design Store
  5. Toy Store
  6. TV store

Written by the company

Da quasi 90 anni, tecnologia e persone al centro. Bruno è una realtà storica della distribuzione di elettronica di consumo, grandi elettrodomestici, telefonia, informatica ed elettrodomestici da incasso. Fondata nel 1936 a Catania, oggi conta 38 punti vendita tra Sicilia, Calabria, Friuli, Veneto e Lombardia, e fa parte del gruppo Euronics, di cui è il primo socio per fatturato di acquisto. Accanto alla proposta tecnologica, il mondo Bruno si amplia anche all’arredamento con Bruno Interni, il nostro store dedicato alla casa, dove design, funzionalità e qualità si incontrano per offrire soluzioni d’arredo personalizzate e su misura. Da una piccola bottega di grammofoni a un’azienda con oltre 900 collaboratori e 50.000 mq di superficie espositiva: una crescita che non ha mai perso di vista i valori originali di dedizione, correttezza e attenzione al cliente. Acquistare da Bruno significa affidarsi a un’azienda solida, con un’esperienza unica nel settore, un servizio clienti attento e una rete di negozi pronta ad accompagnarti in ogni scelta. Online o in store, siamo al tuo fianco per offrirti il meglio della tecnologia con professionalità, competenza e passione. Lascia la tua recensione e aiutaci a migliorare ogni giorno!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(2,544)

680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I bought a Sony PlayStation for a full…

I bought a Sony PlayStation for a full price sold to me as new when I got it home there was already a game installed and it was 52% complete be aware not to buy anything brand new without confirming that it is brand new when it comes to PlayStation or any other game consoles this store sold me a used PlayStation 5 for full price

21 July 2026
Unprompted review
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Reply from Bruno

Ciao,

ci dispiace per quanto riportato nella tua recensione. Un prodotto venduto come nuovo deve naturalmente rispettare le condizioni previste per un prodotto nuovo.

Vorremmo verificare quanto accaduto nel tuo caso e capire come mai la console presentasse già un gioco installato. Ti invitiamo a scriverci a servizioclienti@bruno.it, indicando i riferimenti dell'acquisto, così da poter effettuare le opportune verifiche con il punto vendita.

Dario
Servizio Clienti

Rated 5 out of 5 stars

Can recommend it very well!

14 August 2025
Unprompted review
Bruno logo

Reply from Bruno

Ciao! 😊

Grazie per la tua recensione! Siamo felici che la tua esperienza con Bruno sia stata positiva. 💙

Ti aspettiamo per il tuo prossimo acquisto!

Dario
Servizio Clienti

Rated 5 out of 5 stars

Molto professionale e disponibile

Molto professionale e disponibile

2 March 2026
Unprompted review
Bruno logo

Reply from Bruno

Ciao Mioara,
Ti ringraziamo per il tuo feedback!
Siamo felici che tu abbia trovato il nostro servizio professionale e disponibile.
Ti aspettiamo presto per i tuoi prossimi acquisti 😊

Dario Servizio Clienti

Rated 5 out of 5 stars

Great product

Great product, thanks

30 January 2026
Bruno logo

Reply from Bruno

Thank you for your feedback! We’re glad you’re happy with the product and we look forward to seeing you again.

Dario – Customer Service

Rated 5 out of 5 stars

Whatsapp chat

I did a whatsapp chat to enquire on the status of an order I placed. The person on the other end from Bruno-Euronics were prompt with their replies, they were immensly helpful and informed me my order was infact available for collection. Superb customer service today.

14 May 2025
Unprompted review

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