Blinkist Reviews 

The customer service was very good from Tobias. I love Blinkist!

Your team responded quickly and decisively.

Refund was successful, very nice communication!

Speed of response was great. Communication during the problem was excellent. I had a complicated issue that the support agent took time to understand. The engineer got to the solution very quickly and talked me through it, and the whole thing was solved very quickly.

The reponse to my email was prompt and helpful. The support team also explained well on how the issue came up.
They also gave me a solution and the support they promised was actually forthcoming.
Thank you !

Quick response and resolved issue for the upgrade to come through

blinkest service team got back to me within short notice and solved my issue. Plus offered me a deal for my new subscription.

Be aware Auto Renewal

I had the 1st 12 months and hardly used it so had no intention of renewing.
Then i saw on my credit card that i had been charged a full year for a 2nd year… i contacted them pointed out i did not want the renewal and that in fact i had not used the app in over 6 months ( which i presume that could have checked)… they said that as it took me longer than 14 days to respond to the email about auto renewal that there was nothing they were willing to do…
Absolutely shocking customer bullying by this company… just because you were in a position of power over a pensioner didnt mean you were right to enforce a payment for a service i had not used and did not want…
My advise is its easy enough to get free summaries on youtube so stick with that and not this morally corrupt organisation

the product is fantastic. I am being able to learn just as the product is promoted. In blinks.. I had a technical issue, I sent an email and in a very efficient manner it was solved.

I know every company has its policies to follow. So I feel so grateful when I was treated seriously even though it was out of the policy. This is the way to maintain a good customer experience!

Jean made it great. The AI bot couldn’t get me up and running, but Jean did

I was always sure, that my donations are well invested. The reporting of the supported projects was very convincing. Finally, the exchange per mail and eMail was very, and I have to add unexpectedly smooth. I have just contacted some billionaire companies with the same problems, it was just terrible to go through all these parts of complications without any real background.

It was an unusual situation where my attempts at a login were unsuccessful
Jean and her team painstakingly led me through the process to login successfully which I did
The half price offer was unexpected but gratefully accepted and acted upon with a subsequent refund
I can’t speak highly enough of the Blinkist team and I’m going to enjoy your articles to better myself personally and professionally
My profound thanks to you all

Geoff Hyland

I had a inquiry regarding my annual subscription pricing, and the support team was fast, helpful, and accommodating. They worked with me to offer a great renewal option that made staying on board a no-brainer. Fantastic customer care!

Widy provided a timely, courteous, and well-thought-out response to my questions/concerns. I was convinced to cancel the subscription due to higher cost and less usage/value but changed my mind after responses with options I could consider.

Good value and good coverage of key concepts within the books. Unlike Deepstash who seem to dumb down the concepts. Blinkist also give notice when your subscription is due for renewal which Deepstash don’t do. They are also better value, around £60 for the years versus £60 for 3 months with the inferior app (Deepstash).

Professional through and through while handling a subscription compromise.

My experience with Blinkist was most satisfying as your customer service associate, Tobias, assisted me in taking advantage of a website reduced-in-price yearly subscription offer, while also offering other help I may need while accessing Blinkist! Many thanks to him - your customer service is amazing!