I was looking at the frames for sports tops. They advertise one fitting an adult top but the size of the frames are just 12-13 inches. Hardly fit a toddler size top. Very misleading advertising.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a brilliant product, i know it is supposed to be used on car windscreens which we will but I wanted to see if it done the same on shower screens, which it does. I hate seeing all the water marks... See more
Did get product come I ordered rubber maintenance to clean and remove mould from washing machine seal was waste of money did not work at all so very disappointing
Company replied
I ordered and paid for a leak repair sealant spray . When it arrived , I was sent a leak repair cream for internal not external. BE WARNED....READ THE REVIEWS. I'M NOT THE FIRST TO RECEIVE CREAM N... See more
Company replied
2.2
Poor
56 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Misleading Advertising
I was looking at the frames for sports tops. They advertise one fitting an adult top but the size of the frames are just 12-13 inches. Hardly fit a toddler size top.
Very misleading advertising.
Be very careful to read measurements. It's not what you think you are buying.
19 July 2026
Unprompted review
Reply from Bebuyby
Dear Customer, thank you for your feedback. We’re sorry to hear the size didn’t meet your expectations. Please contact our support team at service@bebuyby.comwith your order details, and we’ll work to find a suitable solution for you. Thank you for your understanding.
Do not buy from this site ordered a…
Do not buy from this site ordered a birdbath, nothing like discribed. You have to return it to china for a refund. Absolute rip off
13 July 2026
Unprompted review
Reply from Bebuyby
Dear Customer, thank you for bringing this to our attention. We’re sorry the product didn’t meet your expectations, and we understand how frustrating that can be. Please send your details to our support team at service@bebuyby.com. We’ll review your case with care and help you find a solution.
Will never order from this company…
Did get product come I ordered rubber maintenance to clean and remove mould from washing machine seal was waste of money did not work at all so very disappointing
26 June 2026
Unprompted review
Reply from Bebuyby
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@bebuyby.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Im happy I have received full refund
Im happy I have received full refund, after send them several emails, sooner trustpilot got involved they refund full amount quickly,
I'm disappointed that I had to involve trustpilot to get refund,
Thanks
7 July 2026
Unprompted review
SCAMMERS DO NOT BUY
SCAMMERS DO NOT BUY
THEY SENT A USED TUMMY TUCKER ! They won’t refund for false advertisement! Do not buy from them legal actions loading !!!
27 April 2026
Unprompted review
Reply from Bebuyby
Dear customer,
We are truly sorry for this terrible and unacceptable experience.
We take this matter very seriously. Please send your order number and relevant photos to our customer service email: service@bebuyby.com , and we will investigate and handle your case properly at once.
Purchased the HDMI Transmitter
Purchased the HDMI Transmitter - Reciever, works great then gets dangerously hot, to the point its very hot to touch. Unplugged from my phone as it started to heat the phone up as well.
Messaged Bebuyby and they said they would replace, however I would have to pay for postage. This product is unsafe & now you want me to pay for you to send me a replacement to the UK.
To be honest they can keep the product and refund me, they offered a partial refund
12 March 2026
Unprompted review
Reply from Bebuyby
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@bebuyby.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Smashing just what I wanted
Smashing just what I wanted , works really well , looks nice too .
13 February 2026
Unprompted review
Great product was sceptical at first…
Great product was sceptical at first but true to its word it works along with my filter. Would recommend this product
4 March 2026
Unprompted review
What a brilliant product
What a brilliant product, i know it is supposed to be used on car windscreens which we will but I wanted to see if it done the same on shower screens, which it does. I hate seeing all the water marks on shower glass and as I live in a hard water area it makes it worse. After using this product on my shower screen the glass is that clean it doesn't even look like I have glass.
14 March 2026
Unprompted review
Custermer Suport
I had an issue with a purchase and the Custermer Suport team was very supportive
21 March 2026
Unprompted review
Good quality and delivered on time
Good quality and delivered on time.
Good customer service, very supportive.
9 March 2026
Unprompted review
Do not buy from here
Do not buy from here, terrible products promise refunds and got nothing .
14 February 2026
Unprompted review
Reply from Bebuyby
Dear Customer,
Thank you very much for taking the time to share your feedback.
We sincerely apologize that you have not received your refund and that our products failed to meet your expectations, and we fully understand your dissatisfaction.
Please send your order details to our customer service email address: service@bebuyby.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Ordered a spray for for grease for oven…
Ordered a spray for for grease for oven ,what a waste of money sprayed it on waited like it said nothing ,didnt remove a thing was like tipping water on it will never buy again
11 March 2026
Unprompted review
Reply from Bebuyby
Dear customer,
Thank you so much for taking the time to share your feedback.
We sincerely apologize that the oven grease spray did not work as described and left you disappointed with your purchase. We fully understand your frustration.
Please send your order details to our customer service email address: service@bebuyby.com . Our professional customer service team will provide you with the best solution within 24 hours.
Please give us a chance to make amends; thank you very much
I ordered blue light glasses x3 on 3rd…
I ordered blue light glasses x3 on 3rd February still haven't received them and service is ignoring my emails terrible customer service, how many more like this .
4 March 2026
Unprompted review
Reply from Bebuyby
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@bebuyby.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Awful awful product..
Awful awful product... The calcium power multi balm... It's just vasaline in a tub it's a greasy chap stick... It doesn't do what they say on the videos and it's a greasy slime on your skin that does nothing, the ingredients prove it's just a chapstick of vasaline
Thank you for your reply. I have emailed you directly, I did this on the 24/2/2026 17:04GMT but never recieved a reply from yourselves.
I believe the item may very well be a fake and that was down to me not researching the item more carefully. The review to to make others fully aware of fake items and redirect them to finding the genuine item which reviews left of Dr Melaxin sticks work and have the correct ingredients init which support skins tightening and firming, unlike your ingredients which are mainly coconut oil vassaline and other lubricants that make the skin feel greasy and are non absorbent due to there thickness
24 February 2026
Unprompted review
Reply from Bebuyby
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@bebuyby.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
On the 27 January2026 l paid through my…
On the 27 January2026 l paid through my account on paypal for a spray to stop water leaks.Not heard any thing since,and still waiting for achknowledgement that they have received my order.
27 January 2026
Unprompted review
Reply from Bebuyby
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@bebuyby.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Any idea why purchases on bebuyby don't like paypal
Any idea why purchases on bebuyby adv become blurred and inactive if you try to pay with PayPal?
21 January 2026
Unprompted review
Reply from Bebuyby
Dear Customer, thank you very much for taking the time to share your feedback.
The question you raised is based on the influence of platform rules and algorithms, and our store cannot decide these.If you have any questions about your order,Please send your details to our customer service email address: service@bebuyby.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Tell the truth about product only works…
Tell the truth about product only works on usa cars not uk ones then offer you a discount on other products
1 December 2025
Unprompted review
Reply from Bebuyby
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@bebuyby.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Complete scam I brought the dr melaxin…
Complete scam I brought the dr melaxin stick and eye patch bundle, I reviewed this company silly after I had purchased I won't be making that mistake again as not only was I sold Dr melaxin and got a fake but something completely different, barubt- calcium stick and calcium eye patch 19.99 down the drain and now Iv read about this company I know I won't be getting a refund. Be very careful when on this site it's all completely fake
7 January 2026
Unprompted review
Reply from Bebuyby
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@bebuyby.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.