Bamboo Reviews 

33,610
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,559 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the online loan application process is remarkably straightforward, incredibly fast, and very simple to navigate from start to finish. Many people appreciate the exceptionally rapid response times, noting that loan decisions and fund transfers happen smoothly within just a few hours. Some reviewers were happy with the supportive and patient staff who readily assist consumers throughout the entire procedure. Consumers also note that all repayment terms, associated costs, and interest rates are clearly explained upfront without any hidden surprises or confusing conditions. Reviewers often express satisfaction with how helpful the service is during unexpected financial needs.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing the application process as... See more

Service

Users describe positive interactions with service, highlighting the quick and straightforward loan... See more

Payment

Consumers find payment to be efficient and fast, noting that money is often transferred into their accounts... See more

Response time

Customers report appreciation and satisfaction regarding response time, highlighting prompt customer service... See more

Staff

People report positive experiences with staff, highlighting fast, friendly, and very helpful interactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear options, superb service, informed well but not excessively. Top up loan sorted very quickly and so easy to see how long paying for, amount, interest and scheduled on date to suit me. Cant fault... See more

Company replied

Rated 5 out of 5 stars

How easy it was to be accepted for a loan, And the application form was very easy to understand. All being well im hoping to use Bamboo for another loan even the chats that I had were absolutely sp... See more

Company replied

Rated 5 out of 5 stars

I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more

Company replied

Rated 5 out of 5 stars

Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Bamboo

Written by the company

Bamboo: Personal Unsecured Loans

Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.​
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

34K reviews

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4.9

All reviews

(33,610)

1,440 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Common sense lending

Common sense lending - really want you to make money

11 August 2026
Bamboo logo

Reply from Bamboo

We are so glad to hear that you appreciate our approach to lending. We truly value your positive feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very easy and straightforward…

Very easy and straightforward procedure. Efficent, informative- excellence service.

11 August 2026
Bamboo logo

Reply from Bamboo

We are delighted to hear that you found our procedure easy, straightforward, and efficient. We appreciate your positive feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Really fast form online

Really fast form online, understandable and easy to apply.

11 August 2026
Bamboo logo

Reply from Bamboo

We're delighted to hear that our online form was fast, understandable, and easy for you to apply. Thank you for sharing your positive experience!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

An easy to apply for loan

An easy to apply for loan, no messing about and they tell you immediately that you’ve been accepted and when to expect the monies.

11 August 2026
Bamboo logo

Reply from Bamboo

We're delighted to hear that you found the loan application process straightforward and that you received prompt notification regarding your acceptance and the expected funds. We appreciate your positive feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Excellent

Everything was done so swiftly and professionally! I would recommend Bamboo anytime.

28 July 2026
Bamboo logo

Reply from Bamboo

We're so pleased to hear that everything was handled swiftly and professionally for you. Thank you for your recommendation!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Lovely

Lovely, trust, helpful everything good for the finance. Xx

5 August 2026
Bamboo logo

Reply from Bamboo

Thank you for your wonderful feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very good service fast and no messing about

Very good and fast service not like other company money in bank with in 24 hours

3 August 2026
Bamboo logo

Reply from Bamboo

We're so pleased to hear that you experienced such good and fast service. It's great to know the funds were in your bank when expected.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Straight forward and efficient

Straight forward and efficient. Also. Has good updates via email and text.

8 August 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that our service was efficient and that our updates were helpful. We appreciate your positive feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars
Bamboo logo

Reply from Bamboo

We're delighted to hear that your experience was so quick, easy, and fuss-free. Thank you for taking the time to share your positive feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very easy to get a loan which was…

Very easy to get a loan which was approved and paid quickly

7 August 2026
Bamboo logo

Reply from Bamboo

We're so happy to hear that you found the loan process easy and that your approval and payment were quick! Thank you for your positive feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very good Customer service and…

Very good Customer service and everything is not complicated

7 August 2026
Bamboo logo

Reply from Bamboo

We're so glad to hear you had a positive experience with our customer service and found everything straightforward. Thank you for your feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very smooth process

Simple process and very helpful staff when they called. Process was really smooth and money was transferred quickly. Thank you again.

6 August 2026
Bamboo logo

Reply from Bamboo

We're so pleased you found the process simple and that our staff were helpful. We appreciate you highlighting the smooth process and quick transfer of funds.

Kind regards,
Bamboo.

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