Clear options, superb service, informed well but not excessively. Top up loan sorted very quickly and so easy to see how long paying for, amount, interest and scheduled on date to suit me. Cant fault... See more
Company replied
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Review summary
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Reviews shaping this summary
How easy it was to be accepted for a loan, And the application form was very easy to understand. All being well im hoping to use Bamboo for another loan even the chats that I had were absolutely sp... See more
Company replied
I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more
Company replied
Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more
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Company details
About Bamboo
Written by the company
Bamboo: Personal Unsecured Loans
Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.
Contact info
Southampton, United Kingdom
- 0330 159 6010
- contactus@bambooloans.com
- bambooloans.com
4.9
Excellent
34K reviews
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Excellent service I’m glad I chose…
Excellent service I’m glad I chose bamboo very nice and polite customer service thank you will definitely use again
5 August 2026
Unprompted review
Quick and simple application
Quick and simple application; immediate payment; will use again
2 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bamboo
We're glad to hear that you found the loan process easy. Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
The whole experience was 5 starred
The whole experience was 5 starred. The ease of the application, the excellent communication, and to the final e signature.
25 August 2026
Reply from Bamboo
We're so happy to hear you had a 5-star experience with us! We appreciate your kind words about our application process and communication.
Kind regards,
Bamboo.
Reply from Bamboo
Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Reply from Bamboo
Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Reply from Bamboo
Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Reply from Bamboo
Hi Xeria,
Thank you for your review! We're pleased to hear that everything has been going well so far.
We appreciate you taking the time to share your experience and if there's anything we can do to improve your experience, we'd love to hear your feedback.
Kind regards,
Bamboo
This is the second time I have used…
This is the second time I have used Bamboo, they are simply helpful. All the staff are knowledgable. Keep on helping people.
13 February 2026
Reply from Bamboo
We're pleased to hear that you've had such positive experiences with us and that our staff have been helpful and knowledgeable. We truly appreciate your kind words!
Kind regards,
Bamboo.
Reply from Bamboo
We're glad to hear you a positive experience with our quick decisions and payment process. Thank you for your feedback!
Kind regards,
Bamboo.
Reply from Bamboo
We are delighted to hear that you experienced excellent service and a quick payout. Thank you for taking the time to share your positive feedback; we truly appreciate it.
Kind regards,
Bamboo.
Amazing
Amazing. Bamboo is a great company easy to apply instant decision money in bank within hours
14 August 2026
Reply from Bamboo
We're happy to hear you had such a positive experience with us! It's wonderful to know that the application process was easy and that you received your funds so quickly. Thank you for your review.
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that you found our decision-making process quick and our terms easy to understand. Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Great service.
8 August 2026
Reply from Bamboo
Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
I would be like say thanks you very…
I would be like say thanks you very much for your support and easy decision
12 August 2026
Reply from Bamboo
We are so glad to hear that you found our support helpful and the decision-making process easy. Thank you for your kind words!
Kind regards,
Bamboo.
Quick and easy
11 August 2026
Reply from Bamboo
Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Was easy and very quick no matter what…
Was easy and very quick no matter what they were happy to help
11 August 2026
Reply from Bamboo
We're so glad to hear that your experience was easy and quick, and that our team was happy to help you. Thank you for your feedback!
Kind regards,
Bamboo.
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