Art Storefronts Reviews 

1,845
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for their exceptional helpfulness, patience, and professionalism. Many people highlight the comprehensive support, including efficient website setup, technical assistance, and valuable guidance for building their businesses. The overall service and user experience are frequently described as exceptional, making the process feel supported and less daunting. However, some people mentioned issues with customer service responsiveness, noting that replies were slow or difficult to obtain. A few other people also felt that the amount of information and support pages could be overwhelming, making it challenging to navigate independently.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers expressing satisfaction with the team's helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting the immediate, thorough, and personal... See more

Website

Users describe positive interactions with website, with many expressing happiness and satisfaction with their... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and efficiency of the support... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the onboarding process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My journey with Art Store Fronts began with Anna. Anna was helpful , reassuring that all will go well. Then I was passed onto Karissa, again another gentle , reassuring person to get things on the m... See more

Rated 5 out of 5 stars

I recently decided to do some major upgrades and changes on my website. As I moved along, I knew I was beyond my level of competency and set up an appointment with the support team. I cannot speak hi... See more

Rated 5 out of 5 stars

Have had a great experience setting up our new gallery storefront. Very happy to have found an online platform that supported our goal as a collective of artists. The training videos and wealth of inf... See more

Rated 5 out of 5 stars

With ArtStorefronts, you have more than a website, you have a whole sales and marketing team behind you. They have schedules for you to follow on holidays, webinars Monday through Friday and they'r... See more


Company details

  1. Online Marketplace
  2. Media Company

Written by the company

Everything you need to start, run, and grow a successful art business. Get FREE website setup with FREE website management for life, and FREE Social Media Help. You create, we do all the technical stuff that makes it sell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,845)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am consistently in awe

I am consistently in awe of this amazing, supportive, compassionate, brilliant and creative company. Not only do I have tons of technical, marketing and other support, they helped me during a very difficult financial time without me even having to ask. I am so incredibly grateful to be working with Jona, my point person, who is lovely, patient and so supportive. Thank you all!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

I decided to cancel my Art Storefronts…

I decided to cancel my Art Storefronts subscription because, after 17 months of regularly updating my website, it simply wasn't producing results. I had one sale in a year and a half, and after the first-time customer discount, I made about $48. It was obvious the service wasn't worth the cost.

Near the end of my prepaid subscription, I suddenly lost access to the backend of my website. Since I could no longer log in, I assumed my subscription had ended.

A few days later, I found a $600 charge from Art Storefronts on my American Express statement.

Since then, customer service has been nothing but frustration. I called and was routed through what appeared to be an AI system that promised my issue was "urgent" and that someone would call me back within 24 hours. No one did. I called again six days later and got the same empty promise. On my third call, I was told the representative was a "real person," but she couldn't transfer me to a supervisor or anyone with the authority to help. All she could do was take my information and promise—again—that someone would contact me.

Three calls, multiple promises, and still no resolution.

The initial website setup was good, but that's where the positive experience ended. If you ever have a billing or account problem, don't expect to reach someone who can actually fix it. Based on my experience, once they have your money, getting real customer support is another story.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Spreading the beauty of ART worldwide, makes you my favorite platform

​As an artist, it’s easy to get caught up in the trap of treating your website like a digital museum rather than a functioning business. After trying various standard e-commerce platforms, Art Storefronts personal follow-up, dedication and professionality completely shifts the focus to what matters most: building a sustainable, independent art business.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to take my art business to the next level.

I wanted to take my art to the next level. I’ve been selling and exhibiting but with the marketing side of things I wasn’t quite sure where to start . I decided to invest in myself and so far it’s been paying off. Artstorefronts have a whole team to help set up everything you need. When I needed help, I reached out to the person who was my first contact and they organised the right people to help me. So far so good. I have daily posts coming from my social media and I’m in control of this, if I want to change anything or lessen the frequency, I can. I’m just finishing the last part of my on boarding and so far everything has gone well and any little problems were sorted very quickly. To me customer support is the measure of a good company.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

I have been with Art Storefronts for…

I have been with Art Storefronts for approximately 7 months now. Over that time I have received wonderful assistance from the team in crafting my website to reflect who I am as an artist and not just simply a platform for sales. Thank you to all the team at AS.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

The Artstorefronts folks rock!

The Artstorefronts folks have been great from the start of building my website to the marketing experience. They have daily workshops and tips as well as help with Instagram and Facebook.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

My positive experience with Art Storefronts

I am impressed by the technical support and coordination with the AI assistant. I have been able to get all my questions answered within 24 hours and I am learning a lot about art marketing at the same time that the Copilot program is assisting with my marketing program.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

So I needed to refresh my website and…

So I needed to refresh my website and worked with Alexis. She was super effective, attentive and polite. She had excellent ideas, too! Thank you ASF for providing such quality people to give me such prompt and professional support. I am impressed, and oh so happy with my new website! I also need to mention that ARTY is also a helpful too. ART STOREFRONTS is a truly quality company, and I’m glad to be part of it all!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

My journey with Art Store Fronts began…

My journey with Art Store Fronts began with Anna. Anna was helpful , reassuring that all will go well.
Then I was passed onto Karissa, again another gentle , reassuring person to get things on the move, Karissa was extremely helpful in setting up the site. organising a Domain name, Payment System, uploading of images, setting up the Web Site.
Art Store Fronts- your team knocked my socks off- simply wonderful dealing with you!!🫡👍🙌🙏

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Support

I was working with Michael, the ASF Support Specialist - Client Services.

Michael was kind, supportive, responsive, and very helpful. I felt I was in good hands as we processed all the details we needed to accomplish.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Art Storefronts

Art Storefronts, has truly been a great experience and very helpful in my getting my store in e-commerce. That have a great infrastructure built to help you get started and very knowledgeable people to answer questions and to help guide you in the proper direction

26 June 2026
Unprompted review

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