AiraBreeze Reviews 

I purchased the item but received nothing as of 3 weeks later.. no update and no reply from the seller

Fan very noise asked for return of cash heard nothing since thank the lord I only purchased one .
So don’t waste your money
BUYERS BEWARE.

I cancelled the order within 24 hours of placing the order. I had seen some very poor reviews saying it was not as advertised and was poor value for money.
I was informed that the order could not be cancelled as the item had already been dispatched and to wait until receiving the order.
I received an email 10 days later saying that my order had been shipped.
Following every communication I informed company that I had cancelled the order.

Money taken, no delivery made, and I received daily emails from them wanting to sell me another product or an upgrade. Bombarded with Emails from them but impossible to contact customer service as all their emails to you are from a subscription list and just get bounced back. Very frustrating but happily I bought this via Paypal and they initiated a complaint and got me a full refund.

This company that call themselves Airabreeze definitely deserve to be prosecuted. Thankfully I only ordered one and it is an utter waste of space. I actually ordered it because I saw an advert with a guy demonstrating it who was supposed to have designed them, seemingly in the UK, so thought it should be ok.
How is this sort of con able to fleece people and get away with it? Is there no way they can be stopped?

Item not as described. Heavily over marketed. It's a fan with a bit of wet cardboard, not what it says about compressed liquid cartridges or copper coils.

Also not priced as advertised. Delivery also three weeks instead of nine days.

One to avoid.

Firstly, I let myself get duped into ordering some of these AiraBreeze units after seeing what I thought was a legit advertisement on YouTube. Whilst the units were expensive they came on time, however, the boxes the units came in had absolutely no mention of AiraBreeze at all, which was my first suspicion that the company was not legit, then when I tried the units, one of them did not work at all and within 2 days the other units either leaked or would not turn on at all. I emailed their customer support: "Victoria". "Victoria" was very helpful and said that one of the other agents would be in touch to process my return and refund... that was 2 weeks ago. I have since sent 2 emails asking for any updates and still haven't had any correspondence with them. I have now sent another email detailing how I will now be contacting my bank and their fraud squad to try and recoup my money. I will also be reporting them to Trading Standards UK.
Utterly terrible company, avoid them like the plague.

Edit: I have now reported Airabreeze to my bank's fraud team and they have notified me that Airabreeze had intended to take more money from me as the purchase was under a standing order. I urge anyone who has had dealings with this company to contact your bank immediately.

Aeron was very helpful, however First Lady operator was very rude & hung up on me ! Product received yesterday & is broken. The motor isn’t working & the on/off button has gone inside the cooler, but the blue light is on. I would like a refund please.

Amazing customer service. Very quick, professional but incredibly friendly tone. Was like having a real conversation with someone who really cared about helping the customer.

I ordered 2 of these during the recent heatwave, when I checked my statement it appears they had charged me for 2 warranties which In my opinion was not made very clear on the website. I then cancelled within 1 hour of ordering via instructions from their website. I waited 2 days before anyone replied to my email and was then told I was too late they had been dispatched, when infact the email regarding the dispatch came a 12 days later. This is very underhanded. I was then told I had to wait for them to be delivered to request a return. I promptly emailed them on the day of delivery to obtain a return address still waiting 2 days later! NEVER AGAIN ABSOLUTELY APPALLING SERVICE.

Robbers & Scammers I had hell on over trying to get money back off them.

I was conned into purchasing 3, although I only ordered one? As soon as I seen this I contacted the site and PayPal (who I purchased this through) through shear persistence and determination i finally got the transaction cancelled.
My Bank (Nat West) were ever so helpful so kudos to them.

PayPal was just a nightmare! All automated, wanting Me to wait for an outcome. Yet when reading reviews on the site, seeing it was a scam I wanted refunding immediately.

Eventually I got an email saying I would be refunded. My bank said that they couldn't cancel the payment as PayPal had authorised it.
I've had, used PayPal for many years but after getting burnt here, won't be using them again.

If this review makes one person stop and think about buying from this site then at least I've helped save someone from going through the ordeal that I, and many others below, had to go through.

How they get away with this is dumbfounding!

DO NOT BUY FROM THIS SITE.

On a brighter note I ordered the "money tree" I seen advertised on their site. I must say I'm quids in now and I'll never have to work again!

I think they are out of stock now (like the Magic 🫘 's)
I will post pictures of my ostentatious, affluent lifestyle it's given me, at a later date.

Remember "A fool and his money are soon parted"

BE WARNED!

Received the cooler on 8th July after chasing for a late delivery. The cooler leaked and marked a wooden coffee table. Customer Support, Victoria, was very helpful and we asked for a refund.
We were put on to the Support Team number 3781042 and told we would have a refund 5-7 days once processed.
We have heard nothing since except automated emails saying how busy they are!
We want our money!
How can we get our refund? Any ideas, anyone?

As my experience tells from all the reviews i and others have experienced at the hands of these scammers,if you paid by PayPal ,get it registered with them and your bank and tell them it was a fraudulent payment and in this case they seem to have upheld my complaint. The next moves open to you if you do a search on scammers in Lithuania is to go to the police link and the financial criminal link and report them ,also the financial ombudsman for PayPal . Hoping this helps those in similar circumstances ,also seriously consider whether you should use PayPal payment services because when. It comes to it they are not there for you unless you have the determination needed to outlast these criminals. I have told my bank not to allow any payments to go thru PayPal anymore.also check trust pilot before placing an order !

Eventually received but was damaged and box shows marks of being sent out and returned before it came to me. I have asked for a full refund but the seller is no longer responding to e-mails. Product not worth £10 never mind the £60+ they are charging. Avoid at all costs!

My partner ordered this unit stupidly before reading any legitimate reviews. They charged us extra for warranty which wasn't advertised or made known at point of order plus delivery charges. As soon as I found out (within an hour of ordering) I attempted to cancel only to be told that our order had already been despatched so that wasn't possible. Received the unit a month later. Its not a cooler like they state, it's more of a glorified fan. Attempted to send back for a refund, nobody got back to us. A very expensive lesson learned. I would have given zero stars but it wouldn't let me!

Despite promising “Fast Delivery” this took over 4 weeks. The email address given to chase it up bounced back as unknown (twice) and when it did arrive it doesn’t do what it says. No way this is an air conditioner to cool the room … simply blows air around. Disappointed!

Air breeze terrible. Got a full refund via PayPal. Such a scam from ordering to trying to cancel

Saw the advert online and thought it was worth a try. Paid and noted I had been charged for an extended warranty, but thought oh well the unit sounds amazing I can cope with the extra charge.

The item arrived within a week. I opened the box and got out the fan. I was in absolute horror the fan is not even worth £10.00.

The fan does not cool the room within 5 minutes at all. I immediately emailed the company asking for a refund.
I was advised I would get back the extended warranty within 5-7 days now 2 weeks and not received it back.
I was then offered upto 75% of the cost of the fan and to keep it. I declined and then advised I could return to a UK address and I would receive my money back within 5-7 days as long as I provided the tracking.

Tracking sent and email continued positively about refund.

I then emailed them on the day of delivery of the returned fan and no reply.

I then started a new email trail and that has gone dead now with no replies to emails.

Do not order from this company. Total scam. £80.00 later plus the delivery to return the fan back to the company and no response to my emails to claim money back.

DO NOT PLACE AN ORDER

Please please do not buy from this sham of a company … 3 weeks on and I still haven’t received any fans. They’ve fobbed me off with a few emails, they charged me for 3 warranties which I never agreed to. I am in the process of escalating this fraud with my credit card company.

I bought 2 airabreeze units, one leaked water and the other only lasted for 2 hours before running out of water.
It has taken over a week since I last had any communication, and I was about to ask PayPal to refund my money, as both units were faulty.