A BIKE THING LTD Reviews 

5,192
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 774 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, smooth ordering procedures, and the wide range of top-quality motorcycle parts and accessories easily available online. People also mention that the expert team is exceptionally helpful, providing professional guidance, honest advice, and a very welcoming atmosphere during workshop visits. Though some reviewers noted minor setup or installation limitations when trying to configure specific equipment on their motorcycles. A few other people also felt that certain product packaging materials or extra delivery costs could be slightly improved to avoid minor inconveniences.

What people talk about most

Product

Users describe positive interactions with product, highlighting top-notch quality and competitive pricing.... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional support and... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional approach and... See more

Order

Consumers find the ordering experience to be highly positive, praising the smooth and easy online process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gary , Tom and Will were very friendly , I was very happy with my purchase of Dr Jykill and Mr Hyde exhaust pipes for my Triumph Bobber , the bike sounds amazing . I met Steve on the day of fitting ,... See more

Rated 5 out of 5 stars

This is a truly 5* premier service for aftermarket motorcycle electronics. They know their stuff and they always deliver! So if you want lighting, aw, nav or cameras (and other stuff too!), a t... See more

Rated 5 out of 5 stars

Another 5 rev review. This shop provides fantastic support. They are obviously bike enthusiasts, and have the same OCD love of lights! Thanks guys. Only area improvement may well be beyond thei... See more

Rated 5 out of 5 stars

First-time customer. Exposure R6 auxiliary spotlights, Denali Soundbomb horn, Hex Canbus and auxiliary brake lights installed on BMW M1000XR. I rode 110 miles each way in the rain for this. Cannot... See more

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4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 79% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(5,192)

801 reviews in the last 12 months

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Rated 5 out of 5 stars

Super quick service from the team

Super quick service from the team. The online support was great too. Site easy to use and plenty of toys to pick from.
Postage is expensive though compared to Royal Mail who could send a small item on a next day special delivery for half the price.

27 August 2026
Rated 5 out of 5 stars

Great Service

Great communication with Steve I had a few concerns but they were all dealt with quickly Had the Innov k7 fitted and was dealt with very professionally
Would definitely use them again

25 August 2026
Rated 5 out of 5 stars

Fantastic service from start to finsh!

Fantastic service from start to finish!

I recently had Denali D4 lights fitted to my Triumph and I honestly couldn’t be happier with the service I received from the whole team.

A special thanks to Gary, who was brilliant in helping me choose the Denali D4s. He was extremely knowledgeable, helpful and took the time to make sure I was getting the right setup for my bike.

Tom then carried out the fitting of the lights and electrics, and the workmanship was excellent. Everything was fitted neatly and professionally, and it was clear that he takes pride in doing the job properly.

There was also a slight issue with my Triumph afterwards which had brought up an engine management light. I turned back to ask about it and Tom couldn’t have been more helpful. He took a look at the bike and cleared the warning light for me there and then, which I really appreciated.

It’s the little things like that which make such a difference to customer service.

From Gary’s advice to Tom’s installation and aftercare, the whole experience was professional, friendly and hassle-free.

I would highly recommend this team to anyone looking for Denali lighting, fitting or electrical work. Excellent products, excellent workmanship and, most importantly, excellent customer service.

5 stars from me! ⭐️⭐️⭐️⭐️⭐️

25 August 2026
Rated 5 out of 5 stars

A BIKE THING

I recently went to A Bike Thing to have some items fitted to my new Triumph Tiger 900GT Pro Alpine Edition
After a chat with Tom and good advice he fitted a Hex Ez can a set of Exposure Radial 3's and set them up as requested they are a good match for the Triumph spot lights also a Denali Sound bomb
Tom also wired up my Garmin Satnav to the Hex EZ can The Denali rear light which I had order was credited as I had fitted the one from my BMW R1300GS which I sold recently
The Hex Ez can fitted neatly in to the tool tray of the Triumph and the whole installation was done to a very high standard and Tom kept me upto speed throughout the whole process
On arrival I was treated to a Coffee with real cream and had a second coffee later in the day
The workshop is absolutely how a workshop should be and all the staff are friendly and Professional
Overall I cannot fault the service I received and would highly recommend
A BIKE THING
@stalbansbiker

20 August 2026
Rated 5 out of 5 stars

This is a truly 5* premier service

This is a truly 5* premier service for aftermarket motorcycle electronics.

They know their stuff and they always deliver!

So if you want lighting, aw, nav or cameras (and other stuff too!), a trip to Chilcote will not disappoint!

12 August 2026

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