CleverCards Reviews 

2,395
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,137 reviews, reviewers had a great experience with this company. Customers frequently mention that the initial setup process is fast, completely straightforward, and very simple to manage when paying for everyday household utility bills. Many people also greatly appreciate how incredibly convenient it is to use the digital cards just like a standard bank card for various daily transactions. However, some reviewers were not happy with unexpected technical hurdles, noting specific difficulties when trying to add their digital cards to mobile wallets. Other consumers additionally described frustrating delays regarding card activation periods, alongside notably slow or unhelpful customer service responses.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how quick and easy it is to set up,... See more

Payment

Reviewers mention ambiguous feedback about payment, highlighting severe disruptions during a migration to... See more

Service

Customers consistently note ambiguous experiences with service, highlighting a sharp contrast in... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying dramatically across... See more

Product

People report ambiguous experiences with product, highlighting a split in customer satisfaction. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... See more

Rated 4 out of 5 stars

As you may know this card is a prepaid card for £100 for help with Gas and Electricity only. It has taken me a while to finally get it registered with my service provider. But thankfully it has been... See more


Company details

  1. #1 of 2 best companies in Payment Service
  2. #3 of 3 best companies in Alternative Financial Service
  3. #6 of 10 best companies in Corporate Gift Supplier
  4. #4 of 5 best companies in Financial Institution

Written by the company

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(2,395)

1,050 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent digital payout system!

CleverCards provides an excellent digital payout and expense management system for businesses. The platform makes it incredibly simple to issue prepaid digital Mastercards instantly via email or SMS for employee rewards, incentives, or corporate expenses. Because the cards integrate directly with mobile wallets, they offer unmatched flexibility for modern teams.

18 November 2025
Rated 1 out of 5 stars

Bad on all fronts

Where to start, so the customer service is ghosting me but the main issue is with Apple Pay. I am not able to add the card to my digital wallet. They blame Stripe for that, a migration that happened 6 months ago. Furthermore, the password reset email does not ships. I am still waiting for it.

6 August 2026
Unprompted review
Rated 2 out of 5 stars

I find clever card now so clever after…

I find clever card now so clever after all...I can't seem to get it to connect to Google pay. Also if any surplus money is left over you can't top up and it becomes dominant in the account with never gets spent... Spent 190 out of a 200 euros and you can't spend our the last 10 euro's... Clever card must allow you to amalgilate unspent money on the card.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

shockingly bad

I used to sing the praises of these cards and recommend them to clients and then at the start of April this year my card was suspended. I received no notice of same or reason why, in fact no contact from them whatsoever. I reported it to their support team immediately and after all sorts of promises and apologies and excuses from them it took until May for them to sort it. Absolutely outrageous. I no longer recommend them to anyone.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Waiting 3 months for a refund

I received a refund on my card in April, the card was no longer active so I was told it would be issued on a new card. That's fine, no problem. However, it's been almost 3 months of messaging them constantly and I've still received nothing.

27 April 2026
Unprompted review
CleverCards logo

Reply from CleverCards

Hi, we are truly sorry for the experience you have had, and we sincerely apologise that this has taken so long to resolve. We completely understand your frustration, and this is not the standard we hold ourselves to. Please reach out to us directly at support@clevercards.com, and we will personally make sure this is sorted for you without any further delay. We very much hope to earn your trust back.

— The CleverCards Team

Rated 3 out of 5 stars

Total Balance displayed on App not including refunds

Easy to install and use, but there is currently a display issue on the App, which means that refunds aren't being taken into account in the total balance. CleverCards has confirmed my total balance is higher than the total balance displayed on the App. This makes it difficult to keep track of how much money you have on the card.

19 June 2026
Unprompted review
Rated 2 out of 5 stars

It's declining when I am buying in any…

It's declining when I am buying in any shop

10 June 2026
CleverCards logo

Reply from CleverCards

We are truly sorry to hear your card is being declined and we completely understand how frustrating that must be.

Our Digital Visa Cards are accepted online and in-store contactlessly via your digital wallet, anywhere in the world, so we want to make sure we get to the bottom of this for you.

Please reach out to us directly at support@clevercards.com and we will personally investigate this for you without any further delay.

— The CleverCards Team

Rated 1 out of 5 stars

migrating does not mean your service…

migrating does not mean your service doesn't work for a month lol, pinche payasos alv

8 June 2026
CleverCards logo

Reply from CleverCards

We're sorry for the disruption you experienced during our migration, and we understand how frustrating that must have been. We have completed our migration to Stripe and are committed to returning to the standard that CleverCards has always stood for. If you have any outstanding concerns, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

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