It is handy to use, only problem comes in when u have to accept the perx card for 2nd time, you actually need to log out in order to see the card in your wallet as this information is not available an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Perx Cards for 5 of the last 6 Years for Staff Bonuses. Where we have experienced issues in the past & had some terrible customer service from them, this year all ran smoothly. They appea... See more
Company replied
Started off well, but online payments that need 3ds secure approval are failing for multiple websites. Worked twice originally, but none have worked sense for last 2 weeks. Unable to get any support... See more
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The link provided in the invitation e-mail was flagged as a security risk. I eventually got it sorted but these things should not happen. I also registered for 3DS but it has not worked when tryin... See more
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Company details
Written by the company
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Contact info
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Ireland
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3.2
Average
834 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience with customer service!
Had issues with creating an account to claim my card. Contacted the Perx customer service and was met with a speedy response and solution - it is clear that the client support team operate with passion and care.
22 July 2026
Unprompted review
Staff of a happy disposition
I found the response to my inquiry was resolved promptly and effectively.
The facilitators were polite, professional and very sincere. I could tell they genuinely wanted to help me.
I found the experience refreshing.
20 July 2026
Unprompted review
Reply from Perx Reward
Hi James,
Thank you for your review.
We're delighted to hear your inquiry was resolved promptly and effectively. It's especially rewarding to know that our team's professionalism, sincerity and willingness to help made such a positive impression.
We'll be sure to share your kind feedback with the team 😊
Kind regards,
The Perx Team
Perks Card
I found it extremely easy to load , add and use my Perks card on my phone. it was all very seemless.
4 July 2026
Unprompted review
Reply from Perx Reward
Hi Miriam,
Thank you for your review.
We're delighted to hear you found it so easy to load, add and use your Perx card. It's great to know the experience was seamless from start to finish 😊
Kind regards,
The Perx Team
Customer Service
I had to contact customer support as I no longer had access to the email that my Perx card was set up on.
The team couldn't have more helpful and responsive.
It made what I thought was going to be a long and drawn out ordeal into a simple interaction. Easy.
15 July 2026
Unprompted review
Reply from Perx Reward
Hi Colin,
Thank you for your review.
We're delighted to hear that our team was able to help you regain access to your account quickly and efficiently. It's great to know that what seemed like a complicated process turned into a simple and straightforward experience. We'll be sure to pass your kind comments on to the team 😊
Kind regards,
The Perx Team
Easy to use and super convenient!
I've found the Perx Reward Card very easy to use. It was simple to add to Google Pay, and checking my balance only takes a few seconds. Everything about it just works the way it should no hassle at all
14 July 2026
Unprompted review
Reply from Perx Reward
Hi Dinko,
Thank you for your review.
We're delighted to hear everything worked smoothly, from adding the card to Google Pay to checking your balance. That's exactly the experience we aim to deliver 🙂
Kind regards,
The Perx Team
Didn’t like the registration process
Didn’t like the registration process. But the card works fine
5 June 2026
Unprompted review
Reply from Perx Reward
Hi Brian,
Thank you for your review.
We appreciate your feedback on the registration process and are sorry to hear it didn't meet your expectations. We're glad to hear that once set up, the card worked well for you. Your comments help us continue to improve the experience.
Kind regards,
The Perx Team
Well established
Well established, sincere and absolute FANTASTIC experience here in Ireland, hats off
11 April 2026
Unprompted review
Reply from Perx Reward
Hi Igor,
Thank you for your kind feedback!
We’re delighted you had such a positive experience and really appreciate your support.
Kind regards,
The Perx Team
I had an old unused balance on one of…
I had an old unused balance on one of my old cards.I have contacted customer care both by email and by phone and ordered a new card.The process was smooth and efficient.
10 June 2026
Unprompted review
Reply from Perx Reward
Hi Dorota,
Thanks so much for your review!
We’re really pleased we could help you make use of your remaining balance and get everything sorted quickly and efficiently 😊
Kind regards,
The Perx Team
Reply from Perx Reward
Hi there,
Thanks so much for your review!
That is music to our ears 🎉
We’re delighted you had such a smooth experience.
Kind regards,
The Perx Team
Not every where accepting the swapping…
Not every where accepting the swapping payment.
4 June 2026
Unprompted review
Reply from Perx Reward
Hi Kali,
Thank you for your feedback.
We’re sorry to hear about your experience. Perx cards can be spent anywhere that accepts Mastercard; however, individual merchants always have the right to refuse.
If you have any issues or need any further support, please let us know.
Kind regards,
The Perx Team
Using the digital card
Using the digital card , which is easy to set up and even easier to use.
1 June 2026
Unprompted review
Reply from Perx Reward
Hi Patricia,
Thank you for your review.
It’s great to hear you found the digital card simple to set up and easy to use.
Kind regards,
The Perx Team
Ai us not have it any issu setup the…
Ai us not have it any issu setup the wallette thank you
30 April 2026
Unprompted review
Reply from Perx Reward
Hi Bogdan,
Thank you for your review.
Kind regards,
The Perx Team
Perx - interacting with The App.
When i remembered how i used the App in 2025 - it was easy to navigate after that.
27 April 2026
Unprompted review
Reply from Perx Reward
Hi JimBob,
Thank you for your review.
We’re glad to hear that once you got familiar with the app again, it was easy to navigate. We appreciate your feedback and look forward to your continued business with Perx :)
Kind regards,
The Perx Team
This is the worst online experience I…
This is the worst online experience I have ever encountered -your people choose not to bother reading my e mails which contain details of the issues encountered -we have been going over and over the same issue for months now and either your objective is not to resolve the problem in the hope the card will lapse with an unused balance or people are just trained to send back e mails with no solution -I copied a response and sent it with my reply and you sent back the e mail with this piece deleted and no reference to it -it’s been apalling
12 May 2026
Unprompted review
Reply from Perx Reward
Hi David,
I'm sorry to hear this.
I will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
using the card is very easy …
using the card is very easy once uploaded to my wallet. Had a difficulty in downloading it initially, and as I had older used cards, I needed to delete the older cards which took time as I needed to be sure that I was deleting the correct ones
.
11 May 2026
Unprompted review
Reply from Perx Reward
Hi Niamh,
Thank you for your review.
We appreciate your feedback on the initial setup and are pleased to hear the card was easy to use once added to your wallet.
Kind regards,
The Perx Team
Very helpful when I needed to change my…
Very helpful when I needed to change my card from my old phone to my new phone
8 May 2026
Unprompted review
Reply from Perx Reward
Hi Liam,
Thanks for taking the time to leave a review.
We’re delighted to hear you received helpful support when changing phones and that everything was sorted smoothly.
Kind regards,
The Perx Team
I had issues accessing my card
I had issues accessing my card, despite the fact that I have done this without any difficulty in previous years. I eventually got sorted but it took a few days
27 April 2026
Unprompted review
Reply from Perx Reward
Hi Deirdre,
Thank you for your feedback.
We’re sorry to hear you experienced issues accessing your card and that it took a few days to resolve. We appreciate you sharing this and are glad it was sorted in the end.
Kind regards,
The Perx Team
It is a bit finicky setting it up
It is a bit finicky setting it up. You need to make sure you delete you previous cards from the apple wallet or you will no t be able to identify which is the new one. Also need to hide the existing cards in the App or it can be confusing. Will see how acceptable it is as I found it a bit restrictive last year with a number of retailers.
7 May 2026
Unprompted review
Reply from Perx Reward
Hi Lorcan,
Thank you for sharing your experience.
We’re sorry to hear the initial setup was a little tricky and appreciate you outlining where it felt confusing.
Kind regards,
The Perx Team
So easy to activate and excepted in all…
So easy to activate and excepted in all shops
6 May 2026
Unprompted review
Reply from Perx Reward
Hi Michele,
Thanks for taking the time to leave a review.
We’re delighted you found the card easy to activate and convenient to use wherever you shop.
Kind regards,
The Perx Team
It works...eventually
It works, but clunky. Not obvious to swipe left to see other cards, nor obvious a card has been added, and the need to log out and then log back in in order for updates to happen is pretty 1990's.
7 May 2026
Unprompted review
Reply from Perx Reward
Hi there,
Thank you for your review.
We’re sorry to hear parts of the experience felt clunky and appreciate you highlighting these issues for improvement.
Kind regards,
The Perx Team
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