OptionsCard.ie Reviews 

253
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers had a great experience with this company. Customers frequently praise the supportive staff members for their proactive attitude and willingness to help during interactions. Reviewers also highlight the massive variety of gift card options and retail choices provided by the platform. People note that the service is overall straightforward, quick, and very convenient once you understand how it works. However, some customers also noted that the redemption process can feel overly complicated and rather lengthy. Consumers mentioned various difficulties regarding payment denominations and transferring funds to store cards during checkout. Some reviewers pointed out that managing multiple vouchers can become annoying when making purchases at physical shops.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Product

Customers had ambiguous experiences with the product. Reviewers frequently praised the great choice and huge... See more

Website

Clients share ambiguous opinions on website features and usability. Many consumers praise the platform for... See more

Payment

Consumers express deep frustration and dissatisfaction regarding payment issues, citing stuck funds,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their brilliant customer service and patience... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great variety of outlets I can buy vouchers for. Being able to buy Lidl, Aldi or Dunnes vouchers is what made me go for this card. As it’s all electronic I could use my vouchers straight away.

Company replied

Rated 5 out of 5 stars

The Company / platform which I redeemed my options card did not stand over the product which I bought. It was a gaming voucher €50 x 2 and the codes received did not work. I contacted the company wh... See more

Company replied

Rated 5 out of 5 stars

I was assisted by Craig, and from the very beginning he was extremely proactive and genuinely willing to help. His dedication and eagerness to resolve my issue truly stood out. Thanks to his commi... See more

Company replied

Rated 5 out of 5 stars

Having used optionscard to buy vouchers for a wide selection of shops, I found it a great way to buy. However, when I had an issue with one of the companies (Roblox) and got no satisfaction myself, Cr... See more

Company replied


Company details

  1. #8 of 10 best companies in Corporate Gift Supplier
  2. #38 of 38 best companies in Gift Shop

About OptionsCard.ie

Written by the company

OptionsCard is Ireland's leading multi-choice digital gift card — the smarter way to reward staff, recognise milestones, and deliver meaningful employee benefits.

Send one in seconds and your recipient instantly chooses their own gift card from 60+ top Irish retail brands, spanning fashion, food, health, and homeware. For businesses, employees also have the option to redeem as a Mastercard, giving them the freedom to spend wherever they choose.

No apps, no registration, no passwords. Cards are delivered instantly to your recipient's mobile wallet, ready to use straight away.

Trusted by businesses across Ireland for staff rewards, recognition, and corporate gifting. Simple to send, effortless to receive, and always appreciated.

The OptionsCard Promise

Written by the company

Effortless Gifting, Every Single Time
At OptionsCard, we make gifting effortless, whether you're a business rewarding employees and clients, or an individual looking for the perfect gift, every experience from first send to final redemption is fast, seamless, and genuinely appreciated by the people who matter most.

Instant, Guaranteed Delivery — Every Time.

Your OptionsCard is delivered the moment you send it.

Every OptionsCard is delivered digitally and instantly to your recipient's inbox and mobile wallet.

No delays, no printing, no chasing. Choose from 60+ Irish retail brands and redeem straight away, it's our promise to every customer.


Contact info

Reward your team in seconds

Ireland's Multi-Choice Digital Gift Card — 55+ Brands, Zero Hassle.

4.0

Great

TrustScore 4 out of 5

253 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(253)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use, no hassles... you don't have to spend everything at once and you have plenty of options. I totally recommend it.

20 August 2026
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Reply from OptionsCard.ie

Thank you so much for the kind words! Flexibility is exactly what we designed OptionsCard for, so it's great to hear it's paying off. Happy spending!

Rated 1 out of 5 stars

Very difficult and cumbersome to use

Very difficult and cumbersome to use. Both for the person and retailer.

7 August 2026
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Reply from OptionsCard.ie

Thank you for the feedback, and we're sorry to hear about this experience. This isn't the standard we aim for.

Based on what you've described, the issue may have happened on the retailer's side, since OptionsCard issues the card but the retailer's staff process the redemption in-store. We'd like to look into this and put it right.

Please email us at support@optionscard.ie with more detail on what happened, and we'll follow up directly. Most customers tell us redemption is straightforward, with clear step-by-step instructions included in the delivery email, so we want to understand what went differently here.

Rated 5 out of 5 stars

Easy and quick .

Easy and quick .. only problem is that lidl and aldi has difficulty reading from google wallet yiu have ti go back to the email and ooeb the barcode there

7 August 2026
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Reply from OptionsCard.ie

Thanks for the kind words and the five stars. Sorry to hear about the scanning issue at Aldi and Lidl. Pulling up the barcode from the email as a backup is a good workaround for now. If it happens again, email us at support@optionscard.ie and we'll help sort it.

Rated 5 out of 5 stars

It is Easy to use in every shop

It is Easy to use in every shop! The biggest plus is that we can change the voucher into a mastercard. Thanks!

29 July 2026
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Reply from OptionsCard.ie

We're glad it was so easy to use! Thank you for the review :)

Rated 3 out of 5 stars

Not too handy

It's just that we can not select the exact amount we will spend in each gift card. So it will always have a remainder in each card I buy. And it's not too handy to buy gift cards from another gift card.

4 August 2026
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Reply from OptionsCard.ie

Thanks for the feedback. This comes down to how the OptionsCard works.

It's a "Swap Card," so you exchange its value for a real gift card from any of our participating retailers, rather than being tied to one fixed brand. That freedom of choice means we're limited to the denominations each retailer sells (like €25, €50, €100), not custom amounts.

If you'd rather avoid denomination limits altogether, the Hollr Reward Mastercard is worth a look. It works like a prepaid card accepted at 28 million Mastercard locations, so you're not restricted to fixed gift card amounts.

Your OptionsCard stays fee-free and valid for five years, so no rush. Reach out to our support team any time if you'd like help with a redemption.

Rated 5 out of 5 stars

Very good

very good love it

2 August 2026
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Reply from OptionsCard.ie

Thanks so much for the review, we really appreciate you taking the time. Great to hear it's working well for you!

Rated 4 out of 5 stars

It was easy to use

26 July 2026
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Reply from OptionsCard.ie

Thanks for the review! Glad the process was quick and easy for you. If there's anything we could do to make it a 5-star experience next time, don't be afraid to email us at Support@optionscard.ie, we'd love to hear it.

Rated 2 out of 5 stars

i found it difficult to use

i found it difficult to use

24 July 2026
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Reply from OptionsCard.ie

Sorry you had a difficult experience. We aim to make our platform accessible and easy to use for all customers, and we have guides available on our website. Our customer service team is also on hand to help. Email support@optionscard.ie or call +353 1 575 9732, and we'll walk you through the process.

Rated 4 out of 5 stars

Easy to use but retail staff assisted…

Easy to use but retail staff assisted when I ran into a small difficulty

24 July 2026
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Reply from OptionsCard.ie

Thanks for the review! We're glad the redemption process was easy to use. If you'd like to share more about the difficulty you ran into, email us at support@optionscard.ie. Feedback like this helps us keep improving the platform.

Rated 1 out of 5 stars

Too much filling out forms

Too much filling out forms .
It should be just swipe and go

21 July 2026
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Reply from OptionsCard.ie

Hi Alison,

Sorry the redemption felt like a lot of forms. There's actually just one step: your name and the email address for the voucher. Four lines, filled in once, to convert your card into a voucher.

After that, you can spend the voucher in-store as many times as you like, no forms, no log-ins. We keep that one small step because it's the safest way to get the voucher to you, but we take your point about wanting it faster.

Thanks for the feedback. If you have more suggestions, email us at support@optionscard.ie.

Rated 5 out of 5 stars

Easy to setup and efficient to use

Fast and simple to setup. Not a huge number of shops to choose from, but enough that you’ll find something to spend it on without too much issue. Also nice that you can apportion specific amounts to specific shops

10 July 2026
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Reply from OptionsCard.ie

Thank you for the kind review! We're glad the setup was quick and that you're able to send specific amounts to specific shops. We're continuously working on adding new stores, so if you have any in mind you'd love to see, we'd welcome the suggestion.

Rated 5 out of 5 stars

Easy to use

Easy to use. Not too complicated set up.

10 July 2026
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Reply from OptionsCard.ie

Glad you found our process easy in the end! Thanks for the review :)

Rated 5 out of 5 stars

Easy Peary!

Once the vendor explained what Ihad to do, it was easy. I like the variety of store options, some people don’t want to always shop at BT!

8 July 2026
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Reply from OptionsCard.ie

Thank you for the great review. We're glad the process was easy once things got going, and it's great to hear the variety of stores is working well for you. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

No issues at all

No issues at all. Fast

2 July 2026
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Reply from OptionsCard.ie

Glad you found the experience quick and simple :) Thanks for the review!

Rated 4 out of 5 stars

Easy to use

Easy to use, very handy to have in my wallet

1 July 2026
OptionsCard.ie logo

Reply from OptionsCard.ie

Thanks for the kind review, and for keeping OptionsCard in your wallet! We're always looking to improve, so if there's anything that would have made this a five-star experience, we'd love to hear it. Feel free to email our team directly at support@optionscard.ie!

Rated 1 out of 5 stars

Card doesn't add to Apple Wallet

Card doesn't add to Apple Wallet. Now my 500 Euro is stuck and I can't do anything. Customer services team aren't responding with solution.

3 July 2026
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Reply from OptionsCard.ie

Hi Neeraj, thank you for flagging this and sorry for the frustration.

Adding a card to Apple Wallet is a supported feature, so something's gone wrong on this occasion. Our team hasn't received an email from you, so it may have gone to the wrong address. Please send your details to Support@optionscard.ie or call us on +353 1 575 9732, and we'll sort this out for you directly!

We want your €500 available and working as it should.

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