OptionsCard.ie Reviews 

253
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers had a great experience with this company. Customers frequently praise the supportive staff members for their proactive attitude and willingness to help during interactions. Reviewers also highlight the massive variety of gift card options and retail choices provided by the platform. People note that the service is overall straightforward, quick, and very convenient once you understand how it works. However, some customers also noted that the redemption process can feel overly complicated and rather lengthy. Consumers mentioned various difficulties regarding payment denominations and transferring funds to store cards during checkout. Some reviewers pointed out that managing multiple vouchers can become annoying when making purchases at physical shops.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Product

Customers had ambiguous experiences with the product. Reviewers frequently praised the great choice and huge... See more

Website

Clients share ambiguous opinions on website features and usability. Many consumers praise the platform for... See more

Payment

Consumers express deep frustration and dissatisfaction regarding payment issues, citing stuck funds,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their brilliant customer service and patience... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great variety of outlets I can buy vouchers for. Being able to buy Lidl, Aldi or Dunnes vouchers is what made me go for this card. As it’s all electronic I could use my vouchers straight away.

Company replied

Rated 5 out of 5 stars

The Company / platform which I redeemed my options card did not stand over the product which I bought. It was a gaming voucher €50 x 2 and the codes received did not work. I contacted the company wh... See more

Company replied

Rated 5 out of 5 stars

I was assisted by Craig, and from the very beginning he was extremely proactive and genuinely willing to help. His dedication and eagerness to resolve my issue truly stood out. Thanks to his commi... See more

Company replied

Rated 5 out of 5 stars

Having used optionscard to buy vouchers for a wide selection of shops, I found it a great way to buy. However, when I had an issue with one of the companies (Roblox) and got no satisfaction myself, Cr... See more

Company replied


Company details

  1. #8 of 10 best companies in Corporate Gift Supplier
  2. #38 of 38 best companies in Gift Shop

About OptionsCard.ie

Written by the company

OptionsCard is Ireland's leading multi-choice digital gift card — the smarter way to reward staff, recognise milestones, and deliver meaningful employee benefits.

Send one in seconds and your recipient instantly chooses their own gift card from 60+ top Irish retail brands, spanning fashion, food, health, and homeware. For businesses, employees also have the option to redeem as a Mastercard, giving them the freedom to spend wherever they choose.

No apps, no registration, no passwords. Cards are delivered instantly to your recipient's mobile wallet, ready to use straight away.

Trusted by businesses across Ireland for staff rewards, recognition, and corporate gifting. Simple to send, effortless to receive, and always appreciated.

The OptionsCard Promise

Written by the company

Effortless Gifting, Every Single Time
At OptionsCard, we make gifting effortless, whether you're a business rewarding employees and clients, or an individual looking for the perfect gift, every experience from first send to final redemption is fast, seamless, and genuinely appreciated by the people who matter most.

Instant, Guaranteed Delivery — Every Time.

Your OptionsCard is delivered the moment you send it.

Every OptionsCard is delivered digitally and instantly to your recipient's inbox and mobile wallet.

No delays, no printing, no chasing. Choose from 60+ Irish retail brands and redeem straight away, it's our promise to every customer.


Contact info

Reward your team in seconds

Ireland's Multi-Choice Digital Gift Card — 55+ Brands, Zero Hassle.

4.0

Great

TrustScore 4 out of 5

253 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(253)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not user friendly

6 April 2026
OptionsCard.ie logo

Reply from OptionsCard.ie

Sorry that it was not for you, but as you left this review from Manilla, Philippines, its probably because OptionsCard is only usable in Ireland. If you have any suggestions send it to us on support@optionscard.ie. We get a lot of reviews re ease of use so if there is something specific about your experience we'd like to know.

Rated 1 out of 5 stars

Not found it easy to use at all

Not found it easy to use at all. Still haven't figured it out how to spend it.

26 February 2026
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Reply from OptionsCard.ie

We get a lot of review saying how easy it is... but it's always best to read the simple instructions in your email, there's even a handy pdf link there with links to videos in our help section....

Rated 1 out of 5 stars

Wow so overly complicated i almost gave…

Wow so overly complicated i almost gave up. Received December and tried to quickly use it several times but this needed patience and time to use but finally placed my order. Wouldn't recommend this im afraid to say. However I am an older lady.

29 March 2026
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Reply from OptionsCard.ie

Sorry that it was not for you - its like an online catalogue store - you choose what gift card you want and its delivered instantly to your email.

Rated 2 out of 5 stars

Such a headache to register the option…

Such a headache to register the option you chooese

18 March 2026
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Reply from OptionsCard.ie

Sorry that it was not for you - gift cards chosen are delivered instantly to your email without registration - if you can report your "headache" specifically please do so on support@optionscard.ie and we'll see if there is something we can do.

Rated 2 out of 5 stars

Avoid Lidl and Aldi. Vouchers do not show…

Lidl and Aldi vouchers do not show option to add to Google wallet

17 March 2026
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Reply from OptionsCard.ie

That's not really a reason for a 2-star review. It is Aldi and Lidl that choose not let their gift cards load into mobile wallets -not OptionsCard. Both brands present their gift cads instantly upon order in your email as images and pdfs so you can scan them at the till - that pretty good really. Probably worth 5-stars.

Rated 5 out of 5 stars

So convenient and easy to use

So convenient and easy to use! Couldn’t be happier to have received this gift card with so many options to chose from 🌟

8 March 2026
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Reply from OptionsCard.ie

That's great - we're delighted you are enjoying your OptionsCard. Thank you for supporting our fast growing 100% Irish business! Any suggestions please let us know a support@optionscard.ie

Rated 1 out of 5 stars

overly complicated system to use

overly complicated system to use. Not user firendly and there are much easier benefit voucher casrd avaialble online. Unfortunantely cannot change this to one of the Swirl options

6 March 2026
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Reply from OptionsCard.ie

If its not for you and you only want a "spend anywhere card", that fine. We get a lot of comments saying that the OptionsCard is easy to use, but appreciate that we can always try harder. Most customers appreciate the flexibly of being able to choose from the numerous brands, regift to friends and family and having time to choose different things without fear of fees or decreasing balances.

Rated 1 out of 5 stars

Terrible card can only be used to…

Terrible card can only be used to purchase gift cards !!

3 March 2026
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Reply from OptionsCard.ie

That's a bit unfair to give us a 1 star review for doing what we do. You used your OptionsCard to get a MasterCard that you can now spend anywhere in the world for what ever you want. You could also have used it to get Dunnes or Pennys gift card for example. Giving us a 1-Star review for doing what we do is a bit like giving Ford a 1-Star review for only selling cars. Would you mind changing or removing this review as it is really not helpful to us or any potential customer.

Rated 5 out of 5 stars

Very easy to use and a wide variety of…

Very easy to use and a wide variety of shops/ retailers. I am delighted to have come across this service at the Pendulum Summit. I will be using Options Card in the future.

1 March 2026
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Reply from OptionsCard.ie

Hi Davina, great to have met you at the Pendulum. We're delighted to hear your thoughts. We'll be adding more retailers this year!

Rated 4 out of 5 stars

Useful Employee Benefit Card – Simple and Practical

I received an OptionCard as part of my employee benefits, and overall the experience has been very positive.
The onboarding process was straightforward, the card activation was smooth, and it’s been easy to use for eligible purchases. It’s a practical way to manage employee benefits without unnecessary complexity.
I particularly appreciate how simple the concept is — instead of complicated reimbursement forms or delays, the card makes spending within the allowed categories convenient and transparent.
The app and portal are functional and easy to navigate. There’s always room for minor refinements, but overall it does exactly what it’s meant to do.
A solid benefit offering, and one I’m happy to have as part of my package.

2 September 2025
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Reply from OptionsCard.ie

Thank you for such a thoughtful review Taha! We're a little different to others and delighted you've found our platform easy to manage and use.

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