Callaghans Electrical Reviews 

1,039
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online orders arrive very quickly, are securely packaged, and feature highly competitive prices compared to alternative suppliers in the market. Consumers also appreciate the professional staff who provide clear communication, excellent product information, and genuinely helpful assistance during both delivery and appliance setup. However, some customers also noted occasional issues with delivery delays or finding that ordered items were temporarily out of stock upon purchase. A few reviewers experienced specific problems with products not working properly upon arrival or discovering that essential parts were missing from their packages.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving safely... See more

Product

Reviewers highlight positive aspects of product quality, mentioning that items arrive in perfect condition... See more

Service

Reviewers mention positive feedback about service, highlighting efficient experiences and friendly staff.... See more

Order

Clients share positive opinions on order, highlighting an easy online shopping experience and fast delivery... See more

Price

Customers consistently note positive experiences with price, often highlighting that costs were significantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my television from Callaghans Electrical after ordering it online. Their price was €500 less than other larger suppliers, so it was a no brainer to go with them. Prompt delivery, everything w... See more

Rated 5 out of 5 stars

Delivery from Steven today to county Antrim. Top class professional, setting up my washing machine and explaining how it works. Hope you're paying him well😄. Great price I got too beating everyone... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. Easy to contact with queries by phone. Lovely staff and quick (less than one week ) delivery to Cork. Two separate orders so very consistent. Wasn’t there to accept but... See more

Company replied

Rated 5 out of 5 stars

We ordered a cooker in July. Free delivery to Northern Ireland, which we wouldn't have gotten from firms in NI, so that was great. The cooker was delivered by Stephen who knew all about the product an... See more

Company replied



Company details

  1. #3 of 9 best companies in Electronics Store

Written by the company

Callaghan's Electrical are a family run business with premises in Burt, and Letterkenny Retail Park, Donegal. We pride ourselves in listening to our customers and advising them on the best appliances for their needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,039)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Complaint solved well

My TV was delivered Broken, and I sent a complaint that evening, the following day another tv was despatched. I have to say that was exceptional service rendered.

24 August 2026
Rated 1 out of 5 stars

I bought a radio

I bought a radio, but the signal was poor where I live so I could only get one station on it ,so I brought it back the following day and asked for an alexa instead, which i was told u don't stock, I was told I could only get a credit note, and not my money back, so I still have no radio,just a credit note,but i thought I was entitled to get my money back

21 August 2026
Rated 5 out of 5 stars

Excellent Company to purchase from

Received my television from Callaghans Electrical after ordering it online. Their price was €500 less than other larger suppliers, so it was a no brainer to go with them. Prompt delivery, everything well packaged and arrived safely and without any damage. Very happy customer, thank you Callaghans!

4 August 2026
Rated 4 out of 5 stars

Nex time delivery company doesn't aim…

Nex time delivery company doesn't aim for tight and impossible schedule.
Delivery man woke me up

10 August 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Hi Joseph, thanks for the feedback! Our delivery partners try to deliver as fast as possible. We’ll definitely try to avoid any more early-morning wake-up calls 😅

Rated 5 out of 5 stars

Good service

Good service . Ordered online with home Delivery service - great

28 July 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you for your great review!

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided. From ordering online to the delivery of the product

10 August 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thanks so much for your great review Kenny!

Rated 5 out of 5 stars

Callaghans means satisfaction

Callaghans are very professional at what they do which is offering choice and value to the customer. The staff know their jobs and look after people from the moment you engage with them. I bought a number of appliances and Dermot the owner couldn’t do enough for us and their delivery was spot on. Totally a great experience 5 out of 5 for customer satisfaction and service.

16 July 2026
Unprompted review
Callaghans Electrical logo

Reply from Callaghans Electrical

Thanks so much for your great review Adrian! As a small business, this means a lot to us! I'll pass your compliments on to Dermot and hopefully we can be of service again soon!

Rated 5 out of 5 stars

Ordered our whole kitchen here! 10/10

We ordered our whole kitchen appliance set from Callaghan's and it was an outstanding experience. I worked with Caolan from the start and he was brilliant. I called in to enquire about a rangemaster dual fuel cooker and a couple of their fridge and dishwasher models. Caolan was knowledgable, and very responsive throughout the selection, payment and delivery processes. I was managing delivery through a rennovation process and so my timeline shifted based on building delays but Caolan was SO helpful in getting things sorted so that nothing was delivered too early, and everything arrived perfectly on time. I honestly probably wont ever look elsewhere for any future electrical or appliance needs bc the experience was so sound.

6 August 2026
Unprompted review
Callaghans Electrical logo

Reply from Callaghans Electrical

Thanks so much for the lovely review. As a family run business, these reviews and loyal customers mean a lot to us! We'll make sure Caolan sees your kind words. Thanks again for your support, and we look forward to helping you again in the future 😊

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