Activ8 Solar Energies Reviews 

3,299
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 687 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional installation teams, noting they work efficiently, keep the workspace clean, and maintain clear communication throughout the process. People also appreciate the incredibly helpful office staff, friendly sales representatives, and thorough consultations that make the entire customer journey remarkably smooth and reassuring. However, some customers also noted frustrating issues regarding poor follow-up care, missing components, and unreturned inquiries after the installation was completed. A few reviewers additionally experienced communication challenges, long delays with assessments, or serious concerns about the system design and sales promises.

What people talk about most

Staff

Clients share satisfaction with the staff, noting that representatives, office personnel, and installation... See more

Service

People report positive experiences with service, highlighting that the entire process from initial... See more

User experience

Consumers find user experience to be positive, highlighting a seamless process from the initial consultation... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the entire team is attentive,... See more

Product

Customers consistently note ambiguous experiences with product, as reviewers express great satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional workmanship. Friendly team. No disruption while they worked. Dedication to detail. Constant feedback from team as to what was being done next. Very explicit instructions on use of system... See more

Company replied

Rated 5 out of 5 stars

The required work was completed in a safe and calm manner. Everybody in the team knew what their task was and went about completing it with confidence . Supervisors gave feedback when asked and... See more

Company replied

Rated 5 out of 5 stars

After initially being advised solar wasn’t available in my area from Activ8 I had a follow up call from the company to explain there had been a mistake and would I still be interested … I was c... See more

Company replied

Rated 5 out of 5 stars

From initial visit and quote, detailed system plan and install, everything was completed very smoothly. All members of staff that we encountered were very friendly and helpful - any queries we had w... See more

Company replied


Company details

  1. Solar Energy Company
  2. also in
  3. Solar Energy Contractor
  4. Solar Energy Equipment Supplier
  5. Solar Hot Water System Supplier
  6. Solar Photovoltaic Power Plant

Written by the company

We are Ireland's solar experts celebrating our 20th year in business with over 25,000 installations on the island of Ireland, we have helped people save money on their electricity and energy bills through solar PV and solar thermal (heating your water). ISO 9001, 14001, and 45001 accredited, we pride ourselves on the quality of our solar installation teams and customer service. We only use the ATLAS Duo N-Type solar PV panel, engineered in Ireland by Activ8. This panel defies the elements and ensures reliable energy, rain or shine. Activ8 has completed the most residential SEAI installs from 2019 up until 2024. We have a dedicated grants administration team to apply for your SEAI solar PV grant on your behalf and take you through each step. SEAI invited us to become an "NSAI Standards Committee Member for the Design and Installation of solar PV Microgenerators in Homes" to help eliminate unqualified and dangerous installations. Activ8 has been named Green Energy Provider Award Winners 2025, Green Energy Supplier of the Year 2024, and one of Ireland's Best Managed Companies in 2024 at the Deloitte Awards. We have also been awarded the prestigious Guaranteed Irish symbol in 2024.

Ireland's Solar Experts

Written by the company

Here since 2007. Here to stay.
With over 14,000 customers, we're delighted to install systems all over our beautiful island as we build towards a low carbon future here in Ireland.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(3,299)

637 reviews in the last 12 months

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Rated 5 out of 5 stars

There are no cowboys in Carrickmacross or Active8From my first enquiry to the system…

From my first enquiry to the system being successfully installed, everything that was promised was delivered and on time. Everyone involved was professional and watching them carry out the various tasks was impressive. No time for tea even though we offered. I am getting close to 80 and have experienced more cowboys than John Wayne. Most people I know have had similar experiences. So hats off to Monaghan and Active 8. Well done.

4 November 2026
Rated 4 out of 5 stars

Delighted with installation

Delighted with installation , once I got the hang of programming more ,my issue than theirs . I have already seeing the savings , and have been electricity bill free for past 3 months, so very happy

26 November 2025
Rated 5 out of 5 stars

the team arrived on time,worked very…

the team arrived on time,worked very efficiently gave clear information on the work and left the place tidy when finished. a very good experience.

4 November 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Mary, thank you for the great feedback! We’re glad the team made the process straightforward and kept everything running smoothly. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Professional and reliable

From start to finish, very reliable and pleasure to deal with. Activ8 made the whole process very easy, handling all the paperwork/grants etc. Installation of 18 panels and 3 batteries finished in a single day before 3pm. Installation team were a good bunch of lads, very profession, tidy and take great pride in their work. Couldn't recommend them enough

4 November 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Colin, thank you for the lovely review and recommendation! Great to hear the whole process was hassle-free and the team did such a professional job.

Rated 5 out of 5 stars

Team 10

Team 10, they were excellent in their job and performance. Highly recommended for the solar panels...

30 October 2026
Unprompted review
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Jeff, thank you for the 5-star review. We appreciate the recommendation and your support!

Rated 5 out of 5 stars

Tadhg and his team arrived on time and…

Tadhg and his team arrived on time and were very organised and professional in their approach to the installation of the electrical side, with each team member knowing exactly their function.

The panel erectors were outstanding and no mess was left around the outside of our property and were so efficient,

4 November 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Finbarr, thank you for the great review. We’re glad the whole process ran smoothly and that the installation team made such a positive impression.

Rated 5 out of 5 stars

Great job

The whole experience from start to finish is very professional. The engagement is excellent on all aspects of the project. The crew that came to install were very friendly and the workmanship was top class. Excellent service

27 October 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Michael, Thank you for the great feedback! We’re glad the whole process ran smoothly and that the installation team made such a positive impression. We really appreciate it.

Rated 5 out of 5 stars

From start to finish I’m a very satisfied customer.

From start to finish the salesperson the engineer and the operators that put in the panels explained every step of the process and kept me informed.They were very professional. They made me feel that I made the right decision.

2 November 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Pauline, thank you for the lovely review! We’re glad the team kept you informed throughout and made the whole experience a positive one. We appreciate you choosing Active8!

Rated 5 out of 5 stars

We are really happy with the whole…

We are really happy with the whole experience. Everything was completed on time, the installation was quick and efficient, and the team was professional throughout. Activ8 worked very neatly and left the property spotless. Great service overall and I would definitely recommend them.

16 October 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Jekaterina, thank you for the great review and recommendation! We’re glad everything went smoothly and that the team left everything spotless.

Rated 1 out of 5 stars

My experience with Active8 started…

My experience with Active8 started positively, but poor communication, a lack of follow-up and the handling of my complaint ultimately led me to choose another solar provider.

Difficulties arose around the consultation arrangements, and I felt that my genuine interest in purchasing a system was being questioned. Follow-up questions went unanswered, which did little to build confidence when considering such a significant investment.

The most disappointing part was the response when I raised my concerns. I work in the service industry and understand that delays and misunderstandings happen. A straightforward acknowledgement and a willingness to address the feedback could have made a real difference.

Instead, I found the subsequent communication defensive and felt that responsibility was being shifted back onto me. Rather than resolving the issue, the complaint process left me more frustrated.

Reliable communication and responsive support are important when choosing a solar provider. My experience fell well short of those expectations, and the handling of my feedback reinforced my decision to take my business elsewhere.

30 October 2026
Unprompted review
Rated 5 out of 5 stars

After initially being advised solar…

After initially being advised solar wasn’t available in my area from Activ8
I had a follow up call from the company to explain there had been a mistake and would I still be interested …
I was contacted by the WONDERFUL Sinead Murray to apologise, explain the situation and to personally monitor my enquiry to ensure my second experience was totally different
They say you don’t get a second chance to make a first impression …
Sinead totally debunks that saying
Her level of customer service is excellent and she is a credit to herself and Activ8
THANK YOU SINEAD

28 October 2026
Unprompted review
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Craig, thank you for the great review. We’re sorry for the initial mix-up, but we’re so pleased Sinead turned things around and made your experience such a positive one. We’ll be sure to pass your kind words on to her.

Rated 5 out of 5 stars

ActivBol

From initial consultation to having solar panels installed was an easy process. Everything was explained along the way. The lads installing the panels were on time, polite and left the site clean.

20 October 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Mary, thank you for the great review! We’re glad the process was straightforward from start to finish and that the installation team did a great job.

Rated 3 out of 5 stars

Great installers

Great installers, but not great on follow up on missing AC Backup plug. Customer Service failed to follow up. I had to request plug from Solis (Ginlong), who were able to supply it

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Can’t say enough good things about the crew

Can’t say enough good things about the crew that came to us in Mullingar today, 23/10/2026. Friendly, professional and courteous from start to finish. They explained everything clearly, with no fuss, got straight to work, did an excellent job, and cleaned up afterwards. They were in and out within a few hours, and we genuinely couldn’t have asked for a better crew. Highly recommended!

23 October 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Rob, thanks for the fantastic review, Rob! Great to hear the crew made everything run smoothly and left the place spotless.

Rated 5 out of 5 stars

Work men were here on time and finished…

Work men were here on time and finished job with very little disruption to house.
Great job

22 October 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Niall, thank you for the great review! We’re glad the team did a great job and really appreciate you taking the time to share your experience.

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