CU

customer

United Kingdom

Reviews

Review of Better print24 online!


Rated 5 out of 5 stars

I've used print 24 for nearly 20 years

I've used print 24 for nearly 20 years. Great customer service, quality and sensible postage times.

7 February 2026

Reply from Better print24 online!

Dear Customer,

Thank you very much for your very positive feedback!

We are very grateful that you entrusted us with your order and took the time to evaluate our performance.

Please let us know if and how we can improve in the future to increase your satisfaction with us.

Thank you again, we look forward to your next order.

Kind regards,
Your print24 Team

unitedprint.com UK Ltd.
16 Great Queen Street
London WC2B 5AH

Telephone: 020-34 99 01 53
Fax: 020-34 99 03 84
e-mail: support@print24.co.uk

Review of Snapfish.co.uk


Rated 1 out of 5 stars

They took far too long to deliver

They took far too long to deliver - 11 days. By then it was too late for the gift I'd wanted them for.
When I complained they didn't want to know because they'd finally arrived.

16 July 2025

Reply from Snapfish.co.uk

Hi,

Thank you for taking the time to leave us this review. We are sorry to hear that you received your order after the expected delivery date and we apologise for the inconvenience this has caused.

Your satisfaction is our top priority, and we understand how frustrating it must have been to experience this issue.

If you need further assistance, please get in contact with our Customer Service Team: https://support.snapfish.com/hc/en-us?c=snapfishuk

Your feedback is invaluable in helping us improve our services. We truly value you as a Snapfish customer and hope to serve you better in the future.

Snapfish

Review of Better print24 online!


Rated 5 out of 5 stars

I've used this company for over 10…

I've used this company for over 10 years. Customer service and products are 100%

26 July 2025
Unprompted review

Reply from Better print24 online!

Dear Customer,

Thank you very much for your positive feedback.

We are very grateful that you entrusted us with your order and took the time to evaluate our performance.

Please let us know if and how we can improve in the future to increase your satisfaction with us.

Thank you again, we look forward to your next order.

Kind regards,
Ian Donnelly
Country Manager, UK & Ireland

Unitedprint Ireland Ltd.
10 Pembroke Place,
Dublin 2, D02 ED86
www.unitedprint.info/en
ian.donnelly@unitedprint.com
Mobile +353 877 563 703
Telephone: +353 1 5410263
Fax: +353 1 5410673

Managing Director: Cathleen Lerchl
Registered in Ireland
Company No. 425233
VAT No. 9573178U

Review of Virgin Money UK


Rated 1 out of 5 stars

Money theives

Willingly they take your money but won't let you have it back. I've tried calling, writing, going into the shop in the next city, phoning again and still they are holding onto my money. They leave you on hold until they drop the line.
I'm in the process of complaining but still they have my money!
Don't trust them
*Update... I was promised by Virgin money on Friday that my money would be transferred to me within two hours. It is now Monday and no money. I called to speak to the person I spoke to on Friday but they couldn't transfer me. I left a message for him to phone me. No phonecall. I've tried to get it myself on the app but it refused me. DO NOT TRUST THESE PEOPLE WITH YOUR MONEY.

20 September 2024
Unprompted review

Reply from Virgin Money UK

Hi there, appreciate you taking the time to leave a review.

I'd like to apologise for the experience you've had so far with this and that its led you to raising a complaint with us.

As this is now escalated with our team they will complete a full investigation and keep you posted with any updates.

Review of Better print24 online!


Rated 5 out of 5 stars

I have been using Print 24 for over 24…

I have been using Print 24 for over 20 years. Their customer service is brilliant and I've never had an issue with their products. Would recommend

31 October 2023
Unprompted review

Reply from Better print24 online!

Dear Customer,

Thank you very much for your positive feedback.

We are very grateful that you entrusted us with your order and took the time to evaluate our performance.

Please let us know if and how we can improve in the future to increase your satisfaction with us.

Thank you again, we look forward to your next order.

Kind regards,
Print24 Support Team

Review of Better print24 online!


Rated 5 out of 5 stars

I'll always give 5* for Print24…

I'll always give 5* for Print24 customer services. So helpful at sorting any questions I have.

22 August 2023
Unprompted review

Reply from Better print24 online!

Dear Customer,

Thank you very much for your positive feedback.

We are very grateful that you entrusted us with your order and took the time to evaluate our performance.

Please let us know if and how we can improve in the future to increase your satisfaction with us.

Thank you again, we look forward to your next order.

Kind regards,
Ian Donnelly
Country Manager, UK & Ireland

Unitedprint Ireland Ltd.
10 Pembroke Place,
Dublin 2, D02 ED86
www.unitedprint.info/en
ian.donnelly@unitedprint.com
Mobile +353 877 563 703
Telephone: +353 1 5410263
Fax: +353 1 5410673

Managing Director: Ali Bazooband, Cathleen Lerchl
Registered in Ireland
Company No. 425233
VAT No. 9573178U

Review of Carpetright Limited


Rated 5 out of 5 stars

A perfect experience

A perfect experience. It's lovely to go into a shop a find a friendly, knowledgeable and polite person to greet you. Would recommend. Thank you Luke.

25 July 2023
Unprompted review

Reply from Carpetright Limited

Hi,

Very pleased to hear about the polite and friendly service you have had from Luke.
Thank you for your review.
Regards
Dean

Review of InPost UK

Review of Parcelforce Worldwide


Rated 1 out of 5 stars

Aiding online fraud.

They are very unhelpful if a parcel needs cancelling and returning to the sender.
No phone number, only an email that takes 2-3 days to reply.
Still no reply since Friday! It's now Tuesday
They really need to update their customer service and help to stop online fraud, not assist.

15 August 2022

Review of Ecotricity


Rated 5 out of 5 stars

Totally recommend

I started using Ecotricity on my daughters uni address. I've now switched all my properties to them. Totally recommend.

3 May 2022

Reply from Ecotricity

Hi there,

Thank you for taking the time to leave this brilliant review! 😊-Beth