SW

Sam W

United Kingdom

Reviews

Review of Quidco


Rated 1 out of 5 stars

Misleading and a Scam

Very misleading. Declined significant cashback citing cashback was only on specific items despite their offer stating "cashback on everything" and nothing mentioned on any Ts&C's. It's essentially a scam, and I will be reporting it as such.

21 July 2026
Unprompted review

Reply from Quidco

Hi Sam,

Thank you for your feedback, I'm sorry to hear that your cashback was unsuccessful,

I have requested some further information so that I can look into this for you,

Thank you,

Review of Activate onDemand


Rated 1 out of 5 stars

Unsolicited spam with no option to unsubscribe

Expired a Ray Bans offer through Lloyds everyday offers. Deal wasn't particularly attractive so I didn't order and went elsewhere. Now I keep recieving unsolicited emails to continue with my purchase, which I didn't sign up to and doesn't seem to be any unsubscribe option for. Really unimpressed with the amount of unwanted spam.

15 July 2026
Unprompted review

Reply from Activate onDemand

Hi Sam,

Thanks for the review and apologies for the experience, this does not sound right.

Please could you forward the mails to me so I see exactly what you have received and get this put right?

justin.christie@activateondemand.com

Kind Regards
Justin

Review of Freemans

Review of Argos


Rated 1 out of 5 stars

Another awful experience with Argos

Ordered some fitness equipment they advertised a promotion on, on the website. They cancelled a day after, citing there was a mis price.

24 January 2026
Unprompted review

Reply from Argos

Hi Sam,

Thank you for your review.

We regret to hear about the order cancellation due to a pricing error. We appreciate you bringing this to our attention, and we'll review our processes.

Tracey-Argos

Review of Gousto


Rated 1 out of 5 stars

Ingredients were poor quality

Ingredients were poor quality. The meat for 4 of the dishes had us by dates with 3 days and some other ingredients were stating to go off by the time they arrived.

None of the rice recipes worked, despite me following instructions carefully. I can cook perfect rice "in my sleep" normally so presume it's the rice type or instructions.

20 December 2025
Unprompted review

Reply from Gousto

Hi Sam, thank you taking time to give us your feedback, we appreciate this may have been disappointing for you and this is certainly not experience we wish for you, I'd really like to discuss your comments further, so could I ask you please click this link http://www.gousto.co.uk/get-help/contact. You can then click on ‘Contact us by email’ and select ‘Trustpilot/Google Review’ from the dropdown. If you quote this ticket reference #9258615. Best wishes - Sophia

Review of Bestproductsreviews


Rated 1 out of 5 stars

Effectively a scam

Effectively a scam. Their top lists are full of wrong information, its just a lazy attempt to cash in off you by going through their referral links. Is obtaining money through deception not considered fraud these days?

12 September 2025
Unprompted review

Review of Priority Pass


Rated 1 out of 5 stars

Awful company, not worth it, Avoid!

Awful company, terrible customer services. Avoid.

I received an incorrect charge from Priority Pass, their customer services are completely unhelpful, rude and condescending.

Lounge access isn't worth it with Priority Pass, most lounges reject priority pass anyway and if anything goes wrong the CS are terrible. Choose another provider.

5 May 2025
Unprompted review

Reply from Priority Pass

Hi Sam, thank you for your review. We always want a seamless experience for all our members and we're sorry to hear about yours regarding an unexpected charge and with customer service. We'd like to help address your concerns and have sent your a direct message and await your reply so we can arrange for a consultant to assist further. We appreciate your feedback and will continue to work towards improving the overall customer journey. Regards, Priority Pass

UPDATE: Hi again! We're sorry for the delay in our response. A consultant will be in touch. Regards, Priority Pass

Review of Agoda


Rated 1 out of 5 stars

ABSOLUTE SCAM. AVOID!

ABSOLUTE SCAM. AVOID!

I booked a hotel through Agoda, falsely advertised with swimming pool and other amenities. I raised a complaint that the website was completely misleading and they keep replying with some ambitious automated template irrelevant to my issue.

13 May 2025
Unprompted review

Review of 12Go


Rated 1 out of 5 stars

Scam of a company, avoid at all costs

Appalling, misleading services. Need to be shut down.

Booked a transfer with them which was advertised as a fast service at 3.5 hours. Paid much more than other slower options, for the 12Go transfer to take 6+ hours and drop us at the wrong location! No information or support given.

Wish I had read the reviews as majority negative. Basically wasted a day of my holiday.

25 April 2025
Unprompted review

Reply from 12Go

Hi Sam, regretfully, we didn't receive your booking details. We would like to inform you that delays are possible during trips for various reasons that cannot be predicted. If you were dropped off at the wrong location, please get in touch with our team to initiate the investigation. Vicki, 12Go.

Review of TopCashback


Rated 1 out of 5 stars

Payments never sent, check you've received!

I had always trusted Topcashback were paying out my requests, until I noticed recently some missing from my bank account. Reviewing my historical payouts £450 of them were never paid to my bank account.

Very difficult to contact TCB, been waiting for days on a response.

2 April 2025
Unprompted review

Reply from TopCashback

Hi there, please contact our team at contact@topcashback.co.uk so that we can help you with this.


Best wishes,
Raymond

Review of Argos


Rated 1 out of 5 stars

Poor products, worse customer service

I bought a misleadingly advertised, defective item which had a 2 year guarantee. It failed on its first use and when I returned it to store, staff refused to refund, wasted a lot of my time with unnecessary questions and eventually only offered a gift card

31 March 2025
Unprompted review

Reply from Argos

Hi Sam

I understand your frustration with the recent experience. We strive to provide accurate product information and ensure customer satisfaction. I apologise for the inconvenience caused by the defective item and the difficulties you encountered with the return process. We value your feedback and will use it to improve our services.

Best wishes

Bekki

Review of Qatar Airways


Rated 1 out of 5 stars

Avoid! Scam and rip off, ruin your holiday

Booked flights with Qatar months ago for a trip in April. Paid almost double on Qatar for flight times convenient to us and to avoid a long layover.. Guess what... Qatar have changed the flight times to an inconvenient time with a long layover only weeks before we fly, now paying double cost for nothing.

Chat assistant couldn't have been less help if they tried. Terrible airline, you might as well throw money in the bin. They know you can't book alternative flights this late, they have you over a barrel and just **** you over.

13 March 2025
Unprompted review

Review of ON THAT ASS


Rated 1 out of 5 stars

Is it just a scam?

Signed up under a free pair of underwear offer, they never arrived, cancelled as I wanted to wait to try the free pair before they started billing me for a second pair which I wasn't convinced would turn up. Cancellation was tedious. Underwear never showed up, when estimated delivery was over a week ago.

1 February 2025
Unprompted review

Reply from ON THAT ASS

Hi Sam,

Thank you for your review and for letting us know about this!
We value customer satisfaction above all and would like to have the opportunity to look into your feedback further.

We have sent an email via Trustpilot and through this we would like to receive more information from you. We will gladly help you further to resolve this issue as quickly as possible.

In order to resolve the problem we will email you as soon as possible.

Kind regards,
Paola | Team ON THAT ASS

Review of ClearScore


Rated 1 out of 5 stars

Score made up to sell you products

They lowball your credit score to try and get you to buy products through them.

My score hasn't changed in a year, despite factors which should influence it changing.

27 November 2024
Unprompted review

Reply from ClearScore

Hi Sam, Thanks for your review, we appreciate you taking the time to leave us feedback.
The info on your credit report affects your score. We would love to sort this out for you.  If your report hasn't changed, your credit score might not either (http://%20help.clearscore.com/hc/en-us/articles/115005337589-Why-hasn-t-my-credit-score-changed). If you're still concerned and would like know more information about your credit score and report please email us at complaints@clearscore.com, and we'll be happy to look into this for you. Thanks, Feriha

Review of grüum


Rated 1 out of 5 stars

Product quality is awful

Product quality is awful, inflated RRPs to mislead customers.

Website inflates the RRP of items and bundles to mislead customers into thinking they get a good deal.

Their £20 washbag is awful quality. You'd be better off using a 10p supermarket bag.

27 September 2023
Unprompted review

Reply from grüum

Hi there, thank you for getting in touch and taking the time to write your feedback regarding the products and pricing. I'm sorry the product didn't live up to your expectations. We always hope that our products are enjoyed by our customers but we also understand and appreciate that this was not the case this time. We are continuously reviewing our pricing so I have passed your thoughts over to the necessary department to discuss in their next meeting. Please email us at support@gruum.com and we can also discuss this further. Many thanks!

Review of CashbackEarners.co.uk


Rated 1 out of 5 stars

Data harvesting to spam you

Data harvesting, I started receiving junk spam email immediately following competing a survey with them. They obviously just sell your data on.

30 June 2023
Unprompted review

Reply from CashbackEarners.co.uk

Hello Sam W,

Thank you for your review. You may have given permission for this, we never do this without permission. However, would you like to contact our customer service via the website? We will unsubcribe you for our e-mails then.

We are looking forward to your ticket.

Kind regards,
Team CashbackEarners

Review of Kukoon