Alma Kenny

Hi Alma,

We are sorry to hear that you are finding difficulty with our returns service.

After checking with our team, we can confirm that you were assisted with a returns label via email. We kindly advise that you refer to this and contact us back should you have any further questions.

We're more than happy to help and reiterate our apologies for any inconvenience this may have caused.

Thank you

Kind regards,

Izabel London Team

Hi Alma,

Thank you for taking the time to share your feedback with us. I'm so sorry to hear that our product did not meet your expectations and that you were not satisfied with your purchase.

We take all feedback seriously and would like to learn more about what went wrong with your experience. Could you please contact us directly so we can discuss your concerns and see what we can do to improve our product or service?

Thank you for choosing The Diamond Store London, and we hope to have the opportunity to serve you better in the future.

Best regards,
Samantha

Good afternoon Mrs. Kenny,

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.

We look forward to you shopping with TJC again.

Kind regards,
Naman Rajvanshi

Thank you for taking the time to leave us a review, its very much appreciated. Kind Regards, The Plastic Bottles Team

Thank you for your feedback. We are glad that your received a good service from us.
Your feedback is very valuable and will be passed onto our relevant teams to make your experience even better in the near future.
Kind Regards