Paul H

Great price great service and quick delivery

Lovely models with quick delivery to RoI

Had Norman out today to look at a small issue with a couch, he had it sorted in 5 minutes. Great to see 5 star after sales support like this. Thanks

Great product delivered quickly

Excellent service and knowledge from the guys in the camera centre. I’m new to the art and they didn’t make me feel that any of my questions were silly. They took everything I said onboard and were able to present me with a solution. Started to talk to them and had the lens delivered to my house within 24 hours. What a service. Thanks D&M

Kevin and Tony did a great job delivering and assembling our new Kayfoam bed from Michael Murphy’s today.

Late delivery. Lack of Customer Support. Recently bought a watch from this crew for my Son's birthday. Leaving plenty of time for delivery on time. Ordered on 27.09 and it was attempted delivery on 08.10 the day after my sons birthday. Was on to customer support several times and they could only read what was on the DHL delivery site. When they informed me that it was due to be delivered on 08.10 I asked them to hold till 09.10 and yet they still tried to deliver it on 08.10 it eventually arrived on 09.10. No doubt they will blame the carrier. If Ditur choose the carrier then they bare the responsibility for terrible service. #7000004518 was the order number. They offered me a €20 paper voucher to give my son on his birthday - needless to say I didn't bother as I wont be using Ditur again.

Took over a month to get the product delivered despite paying the small extra amount for a speedy tracking service. The tracking service reported it at the airport in china for about 25 days then in Holland for another 5 then delivered. Not much of a tracking service. There chat service just kept repeating the same thing as the tracker so not much use their either. I won’t be using this company again.

Extended Warranty no good. Just went into HN Nass. Asked about the extended warranty I purchased. Was told the damage was not covered. I was told everything was covered at the time of purchase by the salesman. Seems that the policy cover steps down year on year. No doubt it says this somewhere in the booklet.

Quick delivery and well packed

These guys know what 5 star customer service is, whether I call or get something delivered it is top notch at the right price. Also lovely place for lunch. The section for old Irish gifts is a great addition it brings back memories.

Great delivery service ordered on Thursday 11:40 in Dublin and delivered to Kildare the following day

They sorted the issue I had once I went to them. Thanks

I got an email stating that my parcel would be delivered today (3.01.24) about 5 hours alter it was delivered. Your tracking system only seems to update on the day of delivery. I have been told that I will receive a parcel tomorrow by the supplier but you system still says no tracking info available. Also the reminder to complete this survey came in HTML not readable text. I hope that this helps you improve your service Lendl.

Dealt with a lady called Clodagh who had an excellent knowledge on all the products and was very helpful. If only all Tech Support lines were as professional and competent as they were in My Energy.

Allowed me to order a product that was not in stock giving me the impression that I would have it straight away. Then after the supposed delivery date I got an email telling me it wasn’t in stock and the delivery would be delayed. If they told me this initially I would have had the choice to source it elsewhere or accept a later delivery date. I have since received my order.

My Wife bought me a set of Cufflinks from HoL and the first time I tried them on the piece of gold fell off. My wife has been on to them several times with little response from their so called customer service. They told her that she must drop them off in some industrial estate in God knows where. Delivery of the product was paid for and they should replace the obviously faulty produce without making my wife jump through hoops. No doubt their response to this review will be they have no details on the issue. Unless they have a significant number of these complaints it should be obvious based on the email correspondence details of the complaint. I suggest that they make arrangements for delivery and collection of the faulty product at the same time.

The size guide was a bit off for some of the products

Great price, great service and great product knowledge (Will) what more could you ask for.