Ed Peck

Hello Ed Peck,

Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience. We’re pleased to know that your initial interaction with our reception team was positive. However, we regret the concerns you encountered.. Regarding the windscreen concern, we understand your frustration and appreciate that you had taken photographs of the vehicle at the start of your rental. We recognise the importance of a fair and transparent damage assessment process and are glad that your own records helped clarify the situation. We take your comments seriously and will share your feedback with the relevant teams to help improve our vehicle checks and customer experience. Thank you again for bringing this matter to our attention. We appreciate your feedback.

Hi Ed,

This is lovely to read! Thank you for choosing and recommending us and for taking the time to review. We do hope to welcome you back.

With best wishes,

Lisa

PS Please feel free to follow us @mojoglasses on Instagram & Facebook

We are so glad that you had such a wonderful experience with our customer service. Thank you for your positive feedback; it means a lot to us.

Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team

Hi Ed,

Thank you for taking the time to share your positive experience, it's really appreciated!

At Click, our ongoing aim is to make car care easy for everyone, everywhere - so it's so great to hear about each time it happens and we're delighted to hear you'll be using us again in the future!

All the best,

Alex
ClickMechanic

Hi Ed,
thank you for your 5* review. We are glad you enjoyed our Same Day Service! Lots of fun with your new glasses.
Cheers,
Ace & Tate

Hi Ed,

Thank you for choosing and recommending us and for taking the time to write your super review. We very much appreciate all of this.

We do hope to welcome you back in the future.

With best wishes,

Lisa

PS Please feel free to follow us @mojoglasses on Instagram & Facebook

Thanks for your review and recommendation, Ed!

We very much appreciate your feedback and will share your comments with Emily.

Hi Ed,

We're thrilled to hear that Daisy and the team provided you with excellent service. Your satisfaction is our goal, and we're here to support your fitness journey. If you have more feedback or questions, please don't hesitate to contact us.

- Elliot

Hello Ed Peck

Thank you for your incredible 5-star review, we’re delighted to hear you are so happy with our service, and we sincerely appreciate you taking the time to leave us your feedback. Thank you for being a valued customer!

Thank you - Jordan

Very happy to hear this Ed, thanks for the review. :) - Scott

Dear Customer,

We are Sorry to see you have left a poor review on the trustpilot platform.

We are sorry you had such experience and wish to correct matters / resolve any pending issues or questions you may have.

We would be grateful if this could be reviewed as this could have been left prior to delivery or things being resolved.

Hope you can look into this and consider the feedback given and star feedback left.

We have partnered with a charity this year Go Dharmic and we shall continue to support and donate throughout this year.

Here is a little code for you for a 5% discount off your next order with us valid all 2019.

Code: CHARITY

We are here to help so any questions or unresolved issues please let us know and we shall assist you: dee@ukdapper.co.uk

Thanks for your custom.

*Code on some items is excluded.

Kind Regards

UKD