MyBuilder Reviews 

56,357
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,313 reviews, reviewers overwhelmingly had a great experience with this company. People often point out that the platform makes it remarkably simple to advertise tasks and swiftly connect with skilled professionals. Consumers frequently praise the dependable service, noting that workers arrive promptly and complete projects efficiently to a high standard. However, some customers also noted issues with incomplete tasks or unrealistic quotes provided by a few individuals. A few people expressed frustration regarding unexpected platform charges and felt that customer support became less helpful when complications occurred. Reviewers advise others to carefully check tradesmen profiles and agree on prices beforehand to avoid disappointing outcomes.

What people talk about most

Service

Consumers find service to be positive and appreciate how quick and easy it is to find professional help for... See more

Staff

Reviewers highlight positive aspects of staff, praising professionals for being efficient, polite, tidy, and... See more

Website

Users describe ambiguous interactions with website, balancing praise with severe criticism. Many consumers... See more

Price

Customers consistently note ambiguous experiences with price, reflecting a wide range of opinions. While some... See more

User experience

People report positive experiences with user experience, highlighting that the platform is very easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Terry is professional, personable, trustworthy and extremely good at what he does. The relatively small job he did for us was reassuringly not cheap which made me think that he and his co-worker did a... See more

Rated 5 out of 5 stars

I Chose Shefix for our major decorating project in our home. Gill was totally honest & trustworthy. She did a wonderful job. Her work is meticulous & her attention to detail was flawless. It included... See more

Rated 5 out of 5 stars

Ben and his team worked hard through the recent hot period, removing our existing patio, preparing a new level base and laying a similar 600 x 600 stone slab at 45 degrees. It looks and feels so much... See more

Rated 5 out of 5 stars

Had no idea how to get a window fitter and found Beechwood Glass. Graham came to give a very reasonable quote then turned up when out at work to replace windows and put in door in garage. Returned ho... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a tradesperson when you need one isn’t always easy. MyBuilder is the reliable way, helping you hire the right tradesperson for your job. Post your job for free to access tradespeople with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to MyBuilder's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only tradespeople you have chosen can contact you.

MyBuilder.com

Written by the company

✓ Post a job for free
Post a job and MyBuilder alerts relevant tradespeople in your area. It’s easy and it's free.
✓ Tradespeople respond
Get responses from suitable tradespeople who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.3

All reviews

(56,357)

2,181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I worked for this person extensively

I worked for this person extensively, but unfortunately, my experience was very negative. He owes me £2,500 for work I completed. He repeatedly told me that he would pay me as soon as he got a new job, but he kept making excuses and lying to me.

The last time I contacted him through another person, he admitted that he has my money but still refused to pay me. Based on my personal experience, I believe he acted dishonestly and intentionally avoided paying me for the work I completed. I would strongly advise others to be very careful when dealing with him

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Re roof

Re roof completed in 3days John and his son did a very good job and took pictures at different stages of work. I am well pleased with their work and would recommend.

24 August 2026
Rated 5 out of 5 stars

Odd sloping cottage ceiling

I found My builder very helpful in finding a good local plasterer, the profiles helped me select right person for the job, Will at Conston plasters did fantastic work on a complex ceiling. The price was very reasonable for the task involved.

5 September 2026
Rated 5 out of 5 stars

Best people for a perfect job

It was very easy to use and I had a vast choice of trades people to choose from. I was able to read all their reviews and make a decision on the one who was most appropriate. I chose Myfencing and they did a perfect job at a very competitive price. I would highly recommend people use My Builder to find reputable trades people.

4 September 2026
Rated 5 out of 5 stars

Essy site to use

Essy site to use, you post the job, and Instantly you get matches of trades people working close to you. In my experience someone contacted me in minutes gave me a quote and the job was completed a few days later. Will definitely use the site again.

4 September 2026
Rated 1 out of 5 stars

my builder is rubbish!

Absolute joke
I got tradesman off this site he said he could do the job after I'd sent pictures videos !
Then asks for money upfront for materials day before job so I sent it bank transfer £300 day rate included because I trusted my builder site and tradesman seemed sound !
He turned up with no materials no receipts ,he had private issues blagging his head apparently!!
No work got done he pulled 3tiny skirting boards off and went home .
LTr that day I was getting more annoyed so I text for refund,got blanked
Multiple times until he decides to contact me with cocky attitude not holding himself accountable for anything.no way professional no manners no respect for the customer,yet I treated him with respect the short time he was here .even to the point of taking full accountability for that day when I hadn't done anything wrong .all I wanted was refund!!
Cut to chase I contact my builder telling them he won't refund me and no work has been done ect .
Only to get an email saying UL have to sought it out with the tradesman !!
So avoid my builder they don't give shit !
The tradesman was (MI DOMESTIC SOLUTIONS)called Matty Ingram he also changed his number mid month saying his fone broke why not just swap Sims ,never again my builder!!
I'm £300 out of pocket not happy!!

28 August 2026
Unprompted review

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