Had an issue with my account contacted fasthosts, with I admit not much hope of a helpful response. I am surprised my query has been dealt with quickly and efficiently by Jesie. I am honestly amazed that it was dealt with so well.
17 July 2026
Unprompted review
Reply from Fasthosts Internet
Hi Angela,
Thank you for leaving this review. We're so glad Jesie was able to deal with your query quickly and efficiently. We'll be sure to pass your kind words on to them.
Have not been on the holiday yet ! But the booking process was great, staff very helpful - reviewed all our booked the hotels selected at my request. Was all very easy I love the fact that it is all DONE for me and I just need to get there. Speaking as someone who frequently gets dates wrong.
11 December 2025
Reply from Freedom Destinations
Hi Angela. Thank you for taking the time to write a review. It is lovely to hear that we have been looking after you and all your holiday plans.
If I could give a minus I would - I have tried to call and spent about 5 hours on hold over several phone calls that then hang up. I did manage to speak to a supervisor who would not know customer service if it hit her in the eye, worst customer service experience ever. All I wanted to do was change a flight time - due to their change of a time for a connecting flight. I have wasted over 5 hours of my life so far and still no further forward. Now when I call it says ring back later.! Waited from 20th in line on chat they can't do what I need and say I need to call - Joke.
Would give minus stars if I could. Might be a good price for insurance and easy to fill in to obtain it. But wow if you need them after an accident don't bother with them. You can't speak to ANYONE on the phone. Claim on going since June, have basically got no where ! AVOID this insurance company at all costs.
Edit, Saga have replied saying reach out via chat. I did that. You cant answer my question on chat. Just referred me to the telephone number i have allready tried.
7 September 2022
Unprompted review
Reply from Saga Insurance
Good afternoon,
Thank you for taking the time to provide this feedback.
I'm very sorry to hear of the experience you are having with regards to your claim. We would like to discuss this further to get a resolution for you.
If you could. please reach out to us at: www.saga.co.uk/chat
Please notify the team you are responding to a Trustpilot review when opening the chat, in order for us to expedite the assistance.
I ordered the car in July and have just taken delivery. I know that there are global issues so not their fault was delayed slightly. Great service answered all my chasing emails. would recommend.
Ordered my first ever box, impressed with recepies. not impressed by the dates on the meat only had 3 days to eat 5 days worth of meals ! so probably wont bother again.
13 June 2021
Unprompted review
Reply from HelloFresh UK
Hello Angela,
Thank you for leaving a review.
It's disappointing to hear this, and we're very sorry. We don't normally source ingredients that contain artificial preservatives to prolong shelf lives, so we advise that all the protein you receive should last at least 3 days from delivery. If you have 5 protein based meals, then you should be able to use them at least within 5 days. As this was not the case with your delivery, then we'd have to chase this further with our suppliers in order to resolve this.
We've sent you a request for more information, so if you would like us to look into this further and get back to you, please reply with the full name, email address, and phone number on your HelloFresh account, and your HelloFresh customer ID (you can find this in your account settings under Account Info, or simply by following this link: https://www.hellofresh.co.uk/account-settings/account-info). Once we receive this information, we'll confirm further steps via email.
Currently a 1 star review if you manage to actually get someone to respond to my complaint which literally involves sending me a chair rubber foot that was missing from my delivery, simple pop one in the post ! i can change it.
I have just moved the cover i bought 4 years ago to its new car home, its not now a perfect fit as not the car it was bought for, however it works amazingly. Has washed well several times... when removed from old car the back seats looked like they had never been used ! totally worth the money ! Reason for purchase was a muddy dog. Never know he had been in the car !
19 September 2020
Unprompted review
Reply from Over The Top
It's wonderful to receive a review after years of use, thank you for taking the time to give this feedback it has been great to read.
Visited Macclesfield Store. Bought a corner sofa. visited twice before decision made. was a fairly simple process. Not received sofa yet so cant comment on delivery. But staff in store very helpful.