Fasthosts Internet Reviews 

Today I called for urgent assistance with adding my Email account to my iphone. Mary was my adviser and she was patient and helped guide me step by step to adding and resolving the issues I was facing. Great customer service thank you Mary.

I had an email problem which I was unable to resolve by myself. Fortunately Fasthosts' wonderful Rochelle was able, after much explanation, to sort out the issue. It took a lot of patience on her part as I am a senior and not very good with technology. I have always found Fasthosts to be professional, patient and knowledgeable and give excellent customer service. Thank you so much Rochelle.

Steve was very patient with me when I had lost access to my account and rang me back as promised and got my problem sorted.

Jefferson Quijano was excellent and managed to help me, even though I wasn’t exactly sure what I needed. He took the time to explain and talk me through the processes step by step. Great support.

Always happy with the support. On this occasion Glenn Contawe swiftly sorted out a problem

Took a payment after I called and asked them to cancel two after a trial period ended that I never used. They said they could refund and did so but today I found a recurring payment is still exists in my PayPal account so they did refund but forgot to cancel the recurring payment.

I called today and spoke to Jefferson Quijano whom was very patient and helpful. He came up with an attractive solution to my situation. I found him professional and friendly. He was very clear, which is important to me. I recommend Fast hosts 💯%

Just had some great service from Elsa on their online support chat.

Great experience and also a very good chat support. They helped my straight away with a time payment extension and at my request they changed my payment day for the day I'm getting paid too. Many Thanks Fasthosts

Lemark chatted with me regarding the failure of an SSL certificate. He worked out the issue right away and arranged for a new certificate to be put into verification process. He was great !! Fasthosts have always kept my website going and I highly recommend them

Dexter was extremely helpful - resolved my problem very quickly and compared to other businesses when requesting a refund, I had no issues with Fasthosts and my request was actioned immediately.

I needed help connecting my new web hosting package to my existing domain. Kate at Fasthosts was extremely helpful and understood what I needed. The solution was implemented swiftly with good guidance to support me..

I ordered an email package 'new' rather than attached to my existing domain, but Mark sorted this out over chat for me 'just like that' and even applied a better deal than the one I was initially using - fab.

Nice Friendly straight to the point and quite knowledgeable Thanks Rick

Louie Gee understood fully my concerns and effected a good outcome.

Ionos kept needing information from other departments, taking over a week for a full answer, the support agent from Fasthosts helped in a 10 minute phone call using his own knowledge and provided a useful solution.

The assistant, Ian, was understanding and instructive. He led me to the solution quickly and courteously.

Good clarification to my problem
Pleased with Enrico.

Jefferson who i spoke to in customer services / support is simply amazing. Explains clearly and really tries to help.

I have used fasthosts for many years and i will continue to do so for all my domains and hosting

Thanks Almond Brexale Tello, very helpful and quick today on the call, I was worried it would take ages to do but call only lasted a couple of mins, definitely recommend